Wingstop
| Address: | 1605 N Germantown Pkwy #103, Cordova, TN 38016, USA |
| Phone: | +1 901-737-7000 |
| Site: | order.wingstop.com |
| Rating: | 3.3 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
Location
Photos 29
Reviews 38
A
A Private User
Why were there only two workers on a Sunday afternoon? I went there after calling in my order. I witnessed - to my absolute horror - the guy working the front handle money, answer the phone, hand people orders, and fill drinks only to go DIRECTLY TO THE FOOD AND START HANDLING IT WITHOUT WASHING HIS HANDS!!!!!!! I guess its a man thing...but I decided that I would be calling the corporate offices first thing tomorrow morning. This Wingstop was clearly short-staffed, and the food was underseasoned (worst Garlic Parmesan Ive ever had at that place), and the Gliders were burned! OMG!!! I paid $17 and I want my money back! Dude needs to wash his hands!! I wonder what happened to all the folks who normally work there? Never had bad food from this particular one stop before (Germantown Parkway, Cordova, TN).
SP
spoony smalls
I dont know whats going on here. Like an idiot, I have been coming here for about nine months. I have experienced every sort of customer service dissatisfaction you could imagine. The food is great but the owner doesnt take coupons, and cant keep steady employees. When they mess things up, which is often, there isnt even a shift manager on duty to help rectify things. Everyone just looks around like you just asked the meaning of life.food is always good though, so now I drive to the Poplar store.
MA
MALEROBOTVOICE
I wish there was less than a star rating here. I called, I was told it would be 20 minutes. I arrived, no cashier, they yell for help up front. A woman comes from the back, no joke, with her finger in her mouth picking her teeth. At that point Im done. When I ask about my order, it cant be found. The printer didnt print, orders dont get placed, they stay in the printer. The woman takes her finger out of her mouth and says it will be another 20 minutes if you want it. Ugh!
CH
Chase Williams
I have gone to this location for the past 9 years and have had superior service. I go every Saturday night and order the same thing. For the past 4 months every order has been wrong. They will not credit the meal nor will corporate step up. It is what it is with them. This store has gone down the drain and I will no longer visit this location. Such a same as this was something that my family looked forward to every Saturday.
LI
Lisa Smith
I love wingstop. But this location has gone downhill quick. My last few orders have been all screwed up. They forget side orders, give you the wrong thing, or simply cant follow what was requested. Once I got someone elses order! I drive all the way back to get what I had ordered and wasnt even offered a refund or anything complementary. The quality of food is starting to go down too. Wont be going to this location anymore.
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Evan Schneider
Do not come here seriously. My order was suppose to be ready at 6:34. I arrived at 6:40 to give them a few minutes. Ended up sitting there for an hour. No joke literally sat there for an hour. Their staff is a joke to say the least. Never go there. Its not worth the time literally. In the end I got a refund and never received my food. Pathetic.
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Beautiful Dan
Never had a bad experience (6 yrs of visiting) until today (6-2-13). The wings and fries were burnt, the guys cooking the wings were in the cooking area laughing and playing...very unprofessional. Will not be back! I noticed that once the owners/managers changed the food and service went down.
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Nathan Clem
I wish I could give this place less than 1 star. You would think they would tell me the wait was 45mins BEFORE swiping my card. Or that I need to purchase sauce if I want it. Their cashier was incompetent. The wings are way overpriced and arent very good at all. Ill stick with Mr. Ps.
NI
Nicholas Lyons
Ive ordered from this location online, and call in. I get usually get greeted by someone super up beat. They also are pretty quick since they have my regular orders saved to my account. I always do go there on weekends for pick ups so I may always catch the better staff.
GR
Graham Lemly
poplar location: got the 6 piece boneless with baked beans and a drink for ~$8. Lot of people saying its overpriced but i think that is reasonable. The wings were really good though, I was kind of surprised. The only drawback for me was the long wait.
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scott boggs
Tried it twice and its still the same. Music way to loud and inappropriate. Ericka was supposedly our cashier. How-ever it was a guy. We never feel welcome. Wingstop #127. the worst. decent food though. prolly do call outs only from here.
MI
Michael Thompson
My host, Harold, gave me the BEST customer service ever! He was very enthusiastic and had a great smile even though I placed an order 10 minutes before closing on a Saturday night. Someone please promote this guy!!!
KA
Kayla Scott
Very rude and unprofessional ! I have called 3 times to place my order and I was hung up on everytime ! The wings are OK the fries are horrible and always soggy not worth the customer service !
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demario Townsend
It was awesome order our at a timely fashion address treat customers like family call bY name bases and remember S faces well and with that type of service make anyone feel welcome
JA
Jarrett Dohogne
35 min wait for 8 boneless wings with three customers in the store. 5 min wait to get a refill while the cashier texted. Food is always tasty, customer service is always poor.
A
A Private User
FRESHEST WINGS EVER! They cook only when you order, takes about 15 minutes. Great sauces, fries, dips, its all good! Friendly staff and great location
TA
Tavont Lee
Food good but customer service horrible.they dont pay attention to detail and I called placed my order got there and no one had put it in the system
CH
Chaniece Brown
Horrible service. Every time you call they say please hold and your on hold for more than five minutes. Other than that the food is great!!
DO
Donta Mason
I eat here very often, the wings are great. They have outstanding customer service, via the phone and in person every time!!!!
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April Ezell
I always order online so i can walk in get my food and walk right out. Fast, friendly service everytime. Love the food.
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Brittany Kennedy
Best lemon pepper wings (bone-in) and French fries, always consistent with food, time of wait, and staff/service
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Adriel James
Food still not good but they gave me some one elses order along with my order so they earned another star...
DA
Da Bradleys
Fries taste like crap. Chickens were small & Overpriced. Good customer service. Not worth the money.
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Vijay A
Have seen cockroaches roaming around while waiting for my order to pick up. Didnt liked the wing.
MI
Mireya Martinez
I like wingstop but last time I went in to dine in. They forgot about my order. So frustrated.
KI
Kimberly Wyatt
Associates were nice & courteous & it was very clean inside which is always a plus for me.
SH
Shelle37 Kimble
They clean and i love they lemon pepper wings combo everyone. Needs to go here.
MA
Mashekia Stokes
Fries was not cooked well wings were ok seasoning sucked want visit again
A
A Private User
Had the family pack with the Louisiana rub, Garlic and hot
DA
Daniel Fleming
Great lemon pepper!!! Online orders super easy.
MI
Miguel Gonzalez
45 minutes for 1 order is super lazy people. ..
KI
Kimberly Tipton
Louisiana rub is everything and then some!
AM
Amie Phillips
Great service and delicious wings!!
JD
JD Fierro
Really good place delicious wing!
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Francenia Johnson
Very quick and much appreciated
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John R
More expensive than its worth!
DA
Darenzo Toney
One of my favorite spots >
BE
Betsy Duncan
Large quantities love
