Address: | 5405 Pearl Dr, Evansville, IN 47712, USA |
Phone: | +1 812-423-9464 |
Site: | buffalowildwings.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
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Zachary Adkins
Ordered carryout, and received horrible service... The cashier seemed more interested in her cell phone and her boyfriend (who was standing on the other side of the counter) than finishing my order. After asking them to correct my order TWICE (and two eye-rollings from the cashier, and a little threatening banter from her boyfriend), I had enough. I took my food (that was still not originally what I had ordered or paid for) and called the manager. Jamie the manager was very nice and apologized for the terrible behavior of her staff, and offered to excuse the charge on my meal. Unfortunately, the staff have been rude to me and other people I know that frequent B-Dubs since the remodeling... Wont be going back there anymore. Hopefully, Joe the GM is reading this and will crack down on whats been going on at the West Side BW3s.
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Mary wolf
Good food and courteous wait staff but very unorganized. On a recent visit we waited for over 15 minutes to even have a drink order taken we started to realize that our designated server didnt even know we were there when another table was sat and had food order taken while we were still waiting to order drinks. We left before placing an order unsatisfied. What made it worse was the fact they were not busy just a lack of communication between the hostess and the servers dispite them chit chatting at the front. Also to boot the bathroom floor was sticky and the urinal was leaking. I love BDubs but poor communication = terrible customer service.
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Wong Tong
Continue to get bad service at the West side Evansville location. Over the last year, have had drinks accidently spilled on me, have been with small and large parties where we sat for up to 60 minutes waiting for our food. Management didnt seem to care nor offered so much as an appetiser for bad, slow and poor service. Recent visit by friend and his family said they ran out of wings (how do you run out of wings? this is a wings restaurant) table was not bussed within a reasonable amount of time and order was initially wrong. Manager never came over even though staff said he would.
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A Private User
Menu needs to be updated, tried to place an order for the advertised 100 wings 51.99 and totaled to 72.plus change and that didnt even include tax.Cause they dont have the 100 wings for that price anymore, and " they were buisy"So I changed the order to 50 wings for 28.39 and they said it would be 32.99 cause they had to change my order. Thats bull shi#. Dont advertise if you arent going to honor it!!!!
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Catena Gaming
Ive been here a few times but try to avoid it from past service, not server issues but cooks. The food always comes almost cold already. I only get wings and they dont even get coated with sauce correctly. Ill attach a picture of the wings so you can see the poor quality of food here, keep in mind this happeneds every time ive come. If you want boneless wings go to sonic 100 times better than here...
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Ethan Hahn
I love it they are very nice there. When I carryout which is usually most of the time, they offer you a drink to sip on while waiting and they dont take very long to fix what you want up. They have little tablets that I like to play trivia and poker on, and it is a live FREE game. Almost all the games are free on the mini tablets are free so thats good.
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Micah Strange
Horrible wait every time. Sat for 20 minutes without being greeted. Each refill took forever. We were surrounded by empty tables. They were not busy and very well staffed. A group of about 6 just stood and talked. The food got to the table and was wrong. Third time here and all three visits have been horrible. Will be going to the easy side from now on.
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Danny Luce
worst bdubs Ive ever been to. for some reason they didnt order the pay per view fight but only decided to tell us after we had already ordered our drinks. changed the TV I was watching to another channel that no one else was interested in. will never go back to this location.
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Nicholas Whitney
west is consistently worse than the east location with service... I love buffalo wild wings but the food is rather expensive for what it is, not quite sure why it is rated with one dollar sign.my wife and I cannot ever eat there for less than $33 even if I do not get wings.
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Joseph Cavanaugh
Bad service. 45 minute wait when there were open booths available. Server disappeared for long periods of time. Food also took an incredibly long time (30 minutes for two chicken wraps and two side salads). This is the worst location I have visited.
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H. Rubens
For a place that is focused solely on wings, theyre not anything to rave about. I have had better wings at many different places than I have had here. They discontinued the Jalapeno sauce...that was the only good thing that they had going for them!
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David Grant
wife called in a order. said it would be 15 minutes. arrived 20 minutes later to find out that the order wasnt placed. the said dont worry, we will make some fresh ones for you? ????????? My wife said the manager was serving her....
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Kyle Goans
Service was strangely fast today. As usual the food is good. You dont come here for fine dining. Normally having someone attentive to your needs is a plus but my bartender must have asked me if everything was ok every 3 minutes.
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Cordell Chenault
Got horrible service via carry out. Waitress counted her money in front of me and other customers, and then walked away without even a simple greeting. Only thing saving them from a 1 star is previous good dine in experiences.
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Sarah Cantrell
The waitress was a total airhead. We were a table of 9, and she didnt seem the least bit interested in ensuring that we had drinks at all which is normally a selling point for wait staff, seemed sarcastic alot of the time.
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Steven Stinson
Three tables in one area had problems with the service including our table the manager of fixed three tables orders. the server was unprofessional like and very rude this is the last time Im eating at this location
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Jason Buis
Buffalo Wings is always good, but this one refuses to acknowledge your 2nd Amendment rights with a sign saying theu dont allow you to carry on their premises. I will not go back
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Mike S
I like Buffalo Wild Wings well enough, but there are so many items on the menu that just seem to be mocrowaved. I cant confirm it 100%, but Ill choose somewhere else 9/10 times.
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Matt Riordan
The food is great, but they have messed up my carryout order so many times that Ive given up on them...if you are dining in, its fine, but dont bother trying to order carryout.
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Glenn Edwards
The bench seat covering is in need of replacement or repair. The music sound level was high enough that I had to speak louder than my normal level. The service was excellent.
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red_2_delta2000 Ps4
Best Ive been too. Only been here a hand full of times and they know me by name and always know my order before I do. Even offer me a sweet tea to go.
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David Wichman
Ive eaten here a few times and gotten take out from this location. The staff was friendly, the orders were quick, and the food was great.
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king Ethan
Excellent food,great service. They are very nice and if you carryout while you wait the usually always offer you a drink while you wait