Las Palmas Mexican Restaurant
| Address: | 1400 Antioch Pike, Antioch, TN 37013, USA |
| Phone: | +1 615-831-0863 |
| Site: | laspalmasnashville.com |
| Rating: | 3.9 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10PM 11AM–9:30PM |
Location
Photos 100
Reviews 5
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Brian Mac
Do Not, Do Not, repeat.. Do Not eat at this restaurant.. If you love Mexican Food..It will make you angry. The Chief needs to take a trip to Mexico or San Diego or anywhere he can get some Authentic Mexican Food. And see what garbage he is putting out of his kitchen. And you know its a real shame that this restaurant is in a very depressed area yet it lowers it food to the area. Because, no one will say anything about the crap they are serving. Let me give you an example: Salsa brought to the table.. Instant taste of Can Tomato Paste.. You can taste the can and no heat of any kind.. For Shame We ordered 2 shots of Patron.. (which we were charged $8.49 per shot) It wasnt a Patron.. It was cut with Vodka.. And served in a High Ball glass..so you cant measure it..... this shot was so short it was a sip. Not even a quarter inch from the bottom of the glass. Thats not a shame.. Its Theft.. I ordered Carna Asada.. the first order of meat.. Which the menu said was "Rib Eye".. yeah right... Cut as thin as lunch meat and burned to black. I sent it back and the waiter just said.. "Ok".. no "Hey your right, this shouldnt have come out of the kitchen. I am so sorry".. Not one Sorry from this waiter or a manager coming to the table to see what the problem was. Nothing. My plate was returned with the same type cut of meat but now was covered with RAW Onion.. What? Raw Onion??? And.. No Cheese at all.. Anywhere.. Not on the beans that came in almost a bucket on my girls plate.. She ordered Chicken Rolled Tacos.. They were burned on the ends. And once you have burned chicken.. The whole piece is tasting of burned.. The only thing good about this meal was the Beer was Cold and the Guacamole was fresh. We paid.. $58.00 for this kind of treatment. Again, This is an example of a Restaurant taking advantage of people that work hard for there money.. Antioch is a community of Blue Collar workers.. They deserve better treatment from the Wait staff to the Cooks in the kitchen.. .. For shame.. I say to the owner of this establishment.. Close it down and fire the workers. They are doing nothing for you.. Get a Cook that knows Authentic Mexican and a Host that will set the tone for Exceptional Service. Until you know what that means and what Im saying. Close it down.. You are embarrassing the Mexican Culture. Oh, did I say.. I and my lady will NEVER EAT in a Las Palmas Mexican Restaurant Again.. And you shouldnt either. Go to Taco Bell.. Its actually better then this place. And you may get a smile from the drive up window. You wont at Las Palmas in Antioch, Tennessee..
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Mary Sweat
I ordered food they tell me Would-be 10 minutes before Would-be ready when I went to pick it up I had to wait 15 minutes while I was there the girl came to the counter acknowledg people behind me never asked me if I needed help or if Ive been helped the manager came up and got my food and then I left and then I call-back on the telephone and told him about what happened when I was there and he said can you come-back now and I said OK Im on my way and when I went back he was at the counter then he walked away did not come-back I ask to somebody else after I waited 10 more minutes if I could speak to the manager and then he came up to the register and I explained to him what happened and all he said was Im sorry Im sorry Im sorry and I asked him why did you ask me to come-back if you wasnt gonna do anything when I came back-and now ny food is in the car getting cold while Im waiting to talk to you and I waited here 15 more minutes for you and you were standing here when I walked in the door helping another customer and then he walked away never acknowledge me even standing there he couldve said ill be with u in just a minute and everybody working there was walking around like I wasnt even standing there so Needless to say I wont be going back there have already stopped going to another las palmas at nolensville rd and concord rd because every time I ordered From them they always missed up my order and what I call-back they say you can come and get another order and the next time I went in to get food they messed it up also and I called back every time and then they say you just want free food why you dont tell us we messed up and I said i did to you I miss up every single time so its obviously theyve been talking about me 1A free food all the time when I pay and $12 for a meal that they can never get right And the last time I called and told them they missed up my order and the guy answer the phone the 1st thing he said was you always say that you always say that you always say we miss up your food and I said is it because you do miss it up every single time so they act like hourly say that because I want free food every single time And I said what you want have to worry about me coming back-and everybody that I know the orders food from here or come here to eat Im gonna make sure I tell them.
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jasmine edwards
Im NEVER coming back to this "Mexican" restaurant again. I pre-ordered my food over the phone 20 mins prior to me driving there. I ordered a LP special with chicken and grilled steak. When I got to the place, I had to wait additional minutes and when I got home, my order was missing the steak I ordered, which the lady repeated twice and after I repeated it twice. And she also gave me incorrect information and was trying to charge me 2.50 for steak, when the meal comes with up to three meats for FREE. I am highly upset and never again will I waste another dime trying to give any Las Palmas another chance. I have had wayyyyyy too many issues with this Fanchise, its ridiculous. So I give up. Just go to Casa Fiesta. Their food is better and their proportions of food is a lot larger for their price. Smh
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Loren Robertson
Las Palmas is my husband and brother-in-laws favorite place to get take out from. We have dinner from here usually once a week. A few months back they made some changes that were not for the better...raised the prices and lowered the quality and amount of food they served. But noticed over the last few weeks things have improved and we are getting almost as much as we used to get on our to go plates. For the price they could be more generous, but we still enjoy the food. Staff has always been courteous and prompt. Happy to give them 5 stars and suggest them to friends and others looking for an authentic Mexican dining experience.
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Elizabeth Flores
very bad experience! asked for a bigger table and was told Id have to wait for it to be cleaned and that there was no one to clean it at the moment. still decided to stay and regretted it. bad food. very bad service. very long wait. do not recommend at all! never again! and by the way who charges for chips!?!?! they are supposed to be complementary! $7.00 for. a little basket!? this place is a little joke!
