Bonefish Grill
| Address: | 890 William Hilton Pkwy, Hilton Head Island, SC 29928, USA |
| Phone: | +1 843-341-3772 |
| Site: | bonefishgrill.com |
| Rating: | 4.1 |
| Working: | 4–10PM 4–10PM 4–10PM 4–10PM 4–11PM 11AM–11PM 10AM–9PM |
Location
Photos 92
Reviews 19
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A Private User
My brother and I brought our familys to Hilton Head this past weekend for the first time. Stayed at the Marriot Resort and Spa (great customer care). Decided to eat at Bonefish Grill (also a first for me) and from the moment we walked in the door we received great customer service. We were sat right away, our server was very professional, fast and "johnny on the spot" My brother and I both ordered the Filet "mediun". The food was brought out shortly after but my steak was cooked "done" and my brothers was medium rare. Even though the steaks were not cooked just how we ordered them they were still good. In coverstaion between my brother and I, our server came to the table to check on everything and overheard us. Right away began to apologize for the inconvenience and offered to have new steaks brought out to us. Now because we had our children with us (6 months and 18 months) it was getting late and we didnt want to leep them out too much longer so we respectfully declined and continue eating our meal. A few moments later the manager came over to the table and offered the same thing as the server did and again we respectfully declined. For the remainder of the evening we continued to get great customer service and when the bill arrived both of our steaks were taken off the check. My brother and I were both very surprised and gracious for them to have done that for us. Needless to say we will be making more trips to Hilton Head Island and definately back to Bonefish Grill for more great food and service. Daniel
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Katie Harrier
The food was decent, service was awful. Sat down and immediately asked if we wanted appetizers. We werent ready since we hadnt even looked at the menu yet. Had to ask for water when our jug ran out halfway through dinner, I had set it on the outside of the table so the server could see it was running low. Other tables that sat down after us were helped before us. Check was brought as soon as we finished our entrees without being asked if we wanted dessert. I specified that we would like dessert and coffee so the server had to correct the check. We paid with a gift card and credit card and it took forever to come back we had to ask another server to flag ours down. We honestly only came here because we had the gift card. We will not be returning. Dinner shouldnt have taken 2 hours for just 2 people. Boyfriend still left tip but we were really disappointed.
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A Private User
We wanted a reasonably priced seafood dinner last night, so we decided to go to Bonefish Grill. The place was nicely decorated, the servers were friendly and helpful. They serve home made fresh bread with olive oil and pesto. Really good. We had the coconut shrimp appetizer, which was very good, but a tad greasy (deep fried foods tend to be that way). My wife had the Tilapia and mango salsa, I had the grilled shrimp and scallops also with the mango salsa. Both entrees where excellent! My son, not a seafood lover, had the burger. The prices were reasonable. Id love to go back if we visit down here again. mark
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Joe Tront
We had their surf and turf special on 9/5/14. The lobster was great. The "fillet" was likely grade D beef. Toughest meat I have had since I was a poor college student. My wife had an equally tough cut. It took a day before the stomach distress ended and we could stray away from the rest room. No satisfaction from the staff or manager.
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Steven King
We made reservations, but the hostess (Felecia) acted as if we were an inconvenience. She needs to develop some people skills. Her personality was like the fish they serve. The service at the table was great. The food was OK. The food was kind of pricee, and the portions were small. Me and my family would not recommend
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Lucas Carr
They seated us very quick. Waitress was good to start with, but did not come around much after that. Food was just ok. I had a steak and it was ok. Wife had a burger and it was terrible. The rest of the table had ok food. I will not be returning to a bonefish grill again because this experience was mediocre for the price.
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Leo Klausmann
I had a great time here like I always have at this chain. Beautiful interior, comfy seats, good music. They have Sam Adams Seasonal rotational beer, so I had the Octoberfest, cant go wrong. I tried the new spicy tuna and rice bowl and loved it. Bread is good, too. Friendly service, so not sure what else I could need.
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A Private User
My wife and I ate here on July 9, 2010. Great service and wonderful food made it a pleasant trip! The food was priced very well. I only wish we were here longer to re-visit! HIGHLY recommend. We Typically do not eat at chain restaurants on vacations but Im sure glad we made and exception tonight!
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A Private User
This was our first visit and we were definitely impressed. Craig was very friendly and very knowledgeable about the menu. The food arrived in a decent amount of time and was as close to perfect as I have seen. We had coffee and desert afterwards. Definitely would recommend.
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Susan Peters
We had been to Bonefish before in another city so stopped in for a quick dinner. I sat at the bar and the service was not good. When my dinner finally came out it was cold. He offered to heat it up but I packed it to go. I could heat it up in my villa.
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A Private User
Exactly the dining experience we were looking for. Bang bang shrimp SO DELICIOUS! Service excellent. Very warm and friendly. Dessert was to die for. Had the brownie and husband had key lime pie. Definitely recommend this restaurant.
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Lorie Chisolm
Its was very comfortable and the food was delicious. Our waitress was so kind and very professional loved her but I forgot her name its a must that I come back. And I highly recommend my family and friends to visit an enjoy the food.
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Sheila Verzosa Guting Lee
Server was attentive. We had food allergy request and she worked with my group to make sure that everything was done as requested. Great food. Been to different locations and both service and food had been consistently very good!
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Gerry G
Our party of 13 had a great time. The staff was great, moving us to larger table to have more room. Manager met with us multiple times. Food was good, service excellent and all at a reasonable price.
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Jeffrey Brunner
This has been my favorite bonefish grill so far. The service was great and the manager was super helpful when we had a small issue with one of our entrees not being cooked all the way through. A+
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Gryffian Drakain
While the food was great, their "no firearms" policy requires me to cross this restaurant off my list of dining at Hilton Head. If I am unable to protect my family, my money goes elsewhere.
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Ivan Gromov
Great! The scallop/shrimp dip was amazing! Great atmosphere as well. Prices were more than reasonable for the quality of food! Salmon was pretty good, however, the steak was to die for!
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Chandler Russell
Definitely going downhill. As a local I can tell you that the service staff is too young and uncaring. Also too chatty with each other to notice dirty tables and empty glasses.
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A Private User
The wait staff was very attentive and well-coordinated. They were ready with suggestions and happy to accommodate special dietary needs.
