Cho Cho San Japanese & Chinese Restaurant
| Address: | 2000 Hamilton St #106, Philadelphia, PA 19130, USA |
| Phone: | +1 215-557-1918 |
| Site: | chochosanphilly.com |
| Rating: | 2.6 |
| Working: | 11AM–10PM Closed 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 12–9:30PM |
Location
Photos 11
Reviews 13
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Hayley K
We order food last night at 6:40pm and after MULTIPLE calls (each one resulting in the same 5-10 min answer) we finally received our food at 9:10pm. The "manager" we kept speaking too told us it wasnt their fault our order was late, they had 60 order ahead of ours? We would NOT have ordered from this restaurant if they werent rated so well on Grubhub OR if they were honest about the wait time! Once we received our food, my sushi was WARM, room temperature WARM. We proceeded to call the restaurant AGAIN to ask when our food was made because there is a little something called FOOD SAFETY REGULATIONS they obviously are not abiding to. Once again the "manager" told me sorry they were TOO busy and that my sushi is SUPPOSED TO BE WARM BECAUSE IT HAS BROWN RICE?!? and that it is MY FAULT I DIDNT KNOW THAT? I have eaten my fair share of sushi and NEVER was is WARM. My fiancé ordered general tso chicken that needed to be reheated because it was also room temperature and borderline COLD. The chicken on the inside was disgusting and the WHOLE ENTIRE ORDER GOT THROWN AWAY. However, the restuarant was willing to offer us a whole $5.00 OF OUR ORDER (HOW GENEROUS) and said if we didnt like that, we should call Grubhub and figure it out ourselves. WE DID, got refunded for the sushi, and a coupon for Grubhub. That is what customer service is about, RIGHTING YOUR OWN WRONG. SOMETHING THIS DISGUSTING RESTAURANT SHOULD HAVE DONE!
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Kevin Yu
My wife and I have ordered from here a few times. We have ordered delivery and also dined in once. Their food isnt great, but it isnt awful. For their entrees, you do get a good amount of food for what you pay. Some dishes are okay, others are just awful. Their sushi isnt that good and not a good value. They charge the same price as other local delivery sushi places, yet their rolls are extremely small and you dont get a lot of fish. I grew up with home-cooked Chinese food, so Ill admit Im a bit more picky (just think of Italians who dine at Olive Garden). After a few tries, we just werent impressed and no longer order from Cho Cho San.
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Bill Black
Dumplings with so little filling they looked like pancakes. Shrimp rolls with more air than vegetables or shrimp. General Tsaos chicken with so little chicken it could have been the generals parakeet. Moo Shoo pork with no pork. Not just a little pork...NO pork. Will NOT be going back again. Total waste of money.
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E. Saitsky
Abysmal service. I ordered a sushi roll for delivery. They delivered the wrong role. They refused to make me a new one free of charge and told me it was my fault for telling them the wrong order. The woman that handles the phone was very rude. I would advise people to stay far away from this establishment.
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thomas McKeghney
I have been going here for the past two years and have always been very satisfied. I dont understand all the hate in these google reviews. In my opinion this place is the best chinese takeout restaurant in the city. Honestly if you dont like it then there is something wrong with you.
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Geo Toons
Food is what you expect from a Chinese food restaurant. The staff tries their best and are friendly. Ive ordered here many times as well as dined in. I have yet to have a problem with ordering out or in. The place itself is alright. They keep the establishment clean and neat.
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Eddie Frazier
The customer service there is horrible! My food was not cooked to my liking and I gave them specific instructions with my order. Waited over 40 minutes for my order and wasnt allowed to use the bathroom after i just spent my money with them. Never again
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Abraham Pacana
The customer service is so terrible. The people at the frontdesk were impolite. When I arrived I waited for a minute and then asked "yes?". WTF I am here to eat what do you mean yes?
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Roger Cruise
Never again. Almost two hours for delivery. Soup way too salty. Half the order totally screwed up.
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Andrea Kearney
The absolute worse Wonton Soup Ive ever had...three wontons, no meat inside and no crispy noodles!
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Jessica Luckenbill
Not that good, wont be back. There are much better options in the area.
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G. Jason Head
Not very good - cheap Chinese food that is below average.
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Zhi Liu
Best sushi and fast delivery
