Address: | 840 Ed Noble Pkwy, Norman, OK 73072, USA |
Phone: | +1 405-292-4467 |
Site: | restaurants.ihop.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Emily Brantley
I frequent this location because it is one of the only places open late at night when we are studying. We have experienced some bad service here before but tonight is not about my experience. A single man came in and sat next to us and promptly received his beverages. After this the waitress disappeared for a good 30 minutes leaving him looking around and even getting out of his seat to look for someone who could take his order. There were no managers, no waiters and no cooks anywhere to be found. About 5 minutes after he sat back down she came back in, checked on everyone else and then got to him last. She approached him and said "sorry for the wait I needed to catch some air." As a waitress myself this is embarrassing. If you are at work you do your job and dont take breaks for 30 minutes when you have guests waiting on you. Also poor management considering there are currently no managers in the building. Every guest should be treated equally and it is ridiculous that a guest had to get up out of his seat to look for someone to help him.
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Adam Dryden
If you go there in the morning, ask to be served by Wayne. He is one of the most compassionate, diligent and hospitable server Ive ever experienced. Words cannot express the amount of charisma this man has. He has made my family into regulars because of how well he does his job. I was literally having an anxiety attack when we went in and I left the building feeling happy, confident and ready to face the day. Very few people can do what Wayne does, and thats making the customer feel at home.
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Lazarus C
Its an IHOP. This location is fairly modern and kept clean. Service is okay. The extensive menu has a ton of variety beyond breakfast but its still an IHOP. A lot of the menu is a bit overpriced. Often youre paying for the convenience of 2am dining. I personally prefer the Waffle House but thats just me. You dont get the huge menu but its cheaper and tastier IMO. There is free WiFi with all those drink refills. It can be a decent place to linger with friends or just sit with your computer.
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James Sherbon
IHOP is IHOP. I am not a big traditional breakfast eater. But IHOP does a good job. This location is clean and the waitstaff does a fine job. Menu prices are average and the choices are many. The food is usually very good. They offer many specials and holiday items. Keep the coffee flowing. It is usually busy and often a place for studying college students to catch some food. Free wi-fi availble for those who like to eat and compute.
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Ashley Fetter
My family has not eaten at this IHOP for years until a couple nights ago. We saw a sign that kids eat free from 4-10 every day so we decided to stop for dinner. Maury was an excellent server and made sure we had everything we needed, including refills before we ran out of our drinks. He was soft spoken and good with the kids, too. The manager stopped by to make sure everything was going well. Overall, we had a pleasant experience.
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A Private User
I have never been treated so rudely by restaurant workers. Someone lost my order and I waited for almost an hour before my waitress came out and told me what had happened. I asked to speak to a manager, and fifteen minutes later he came out. I told him as politely as expected under the circumstances my situation, and he interrupted me to say it wasnt anyones fault and walked away. Terrible terrible experience.
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Misty Lattimore
I ate there a little bit ago with 6 other people. 5 out of 6 had eggs. Shortly after we all ate our food. The 5 people that ate the eggs starting feeling sick. One after the other we all was throwing all the food up. Then we called to complain about it. The Manger there was completely unprofessional called us a liar and told us he is not doing nothing about all of us throwing up bad food.
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Cautela
Stopped at this IHOP while traveling. Service was good, but unlike other IHOP restaurants Ive been to the food was lukewarm at best, like it had been sitting out of heat for a good 10 minutes before they brought it to the table. Even the coffee was cold, almost undrinkable but I needed my caffeine so I chugged it. The waiter was pleasant and attentive even tho he seemed rushed.
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Sweet DEE
Super crammed, I mean tables right on top of each other, may be a little cleaner but the manager who sat us, rolled silverware and watched as not a single server came to take care of us for the better half of 20 minutes. They both seemed too busy with checking out and leaving, Ill just drive myself to the other side of town from now on.
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Faith Foote
Either IHOP had stepped up their game or this is by far the best one Ive been to! I had the bacon crusted chicken breast over red potatoes and hollandaise sauce with a side salad. The side salad had fresh romaine lettuce instead of iceberg. The service from our service Savannah was great! Super impressed all around!
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Jen Frank
Horrible food service and staff. Took an hr for a blt and an omlete. There was sugar on my fries and fruit was old infact a grape had fermented. Waitor was rude and staff seemef like they all were hungover n slow. Never never go here!!!!!!! Go to the one otherside of Norman, it is soo worth the drive.
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Robert Grimes
Wait staff was nice and friendly. First time I felt the desire to smile again in a long time. Some people are not aware of the influence they can have on strangers and their day. So thank you Kassi and your co workers. I do genuinely appreciate the meal and hospitality.
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Clarion Tanner
They missed practically an entire meal, the majority of a crepe combo and extra sausage with the pick up, over the phone we heard the person repeat everything back to us and they still missed so much not likely to order from here in the near future.
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A Private User
Hvis du trænger til noget sødt, så er det lige stedet. Hvis du alligevel er i Norman så prøv det. Venligt personale
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Jessica Boyett
They were really busy this morning so it took awhile to get our food. Then our eggs were cold and dry. Our waitress Nikki did very good though! She got us everything we asked for and checked on us. We probably wont eat here again though.
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James Maxwell
Update 8/5/17: revisiting the cleaner comment. Came in today and restrooms were terrible. One soap dispenser is out of soap and the other barely surviving. Cleaner and better service than the other one on the east side of town.
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Linda Chappell
Everything was good until I went to pay for my food the I used cash instead him giving me my change back he made the sever take it out of tips he was I like the sever she made sure I had everything cashier was rude
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Brian H
They lost our ticket and then tried to serve us food we did order that was sitting on the counter. The waitress didnt bother to check on us. Other customers noticed we didnt have our food but our waitress never did.
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Jacqueline Parker
Food was not the best. Service was good. Felt like the server/hostess sat us in a cramped area. Halfnway through the meal she sat a family right next to us. Not a bad thing but i like a little space when i eat.