Address: | 206 W Main St, Williamsburg, OH 45176, USA |
Phone: | +1 513-724-5543 |
Site: | burgmainstpizza.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 12–10PM 12–9PM |
ME
Melissa Bailey
Placed an order there tonight for pick up. I got my pizzas and there was hardly any bacon on the one topping pizza and it wasnt cut. I took it back in and the girl behind the counter asked me what she should do about it. I asked for it to be remade. So they remade it. I asked the other lady for paper plates so my kids could try to enjoy the other pizza. She hands me the plates and says, just so you know, we put the bacon under the cheese. Well, if the first person would have told me that, I would have just let it be. I go out to take the plates to my husband and my kids and the second pizza was barely cooked. The bottom was completely white. So I took that one back in and just asked for a refund. The "cook" couldnt give me the refund so I had to wait for the manager. She came up and said I need your card for the refund and dont ever come back here.... are you kidding me????!!!!! I was NOT satisfied with anything there and you will tell me not to come back???? No wonder you are never ever busy when we ordered there in the past. That should have been a sign. Dont worry, I wont be back. I will make sure every single person I know knows not to go there. Learn some customer service skills and how to treat customers. Maybe you will keep some.
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Raquel Lung
Our pizza was COMPLETELY burnt. The "cook", SARAH, said she cannot do a single thing about it, BC shes "the only one in besides delivery", and no management availabile. She refused to give us owners info, and said we just have to eat the burnt pizza. (We were also charged $4 more than should have, which SARAH argued about, saying we were wrong, but its right here in our bank statement!!! I told her we have a house full of kids waiting to eat...She absolutely REFUSED to help make this poor company mess right. My 5 Yr old refused to eat it, saying "Its too burnt to eat, its nasty" Our 7 Yr old kept telling us to call back. We did... SARAH HUNG UP ON US!!!! I am beyond outraged at this disgusting character of a person!
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Joe Lainhart
Just ordered an xlg pepperoni pizza. That finally showed up after an hr and a half. Cold and burnt.we called to inform them about it and was told they couldnt do anything about it because there are no managers or owners in today. Then Sara hung up on me as I was in the middle of my complaint. They refused to give out the owners number or replace the pizza. Not to mention we were over charged on our card. Worst first time experience of ordering anywhere I have ever had. I wouldnt suggest this place to anyone.
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susie Edwards
Used to be my favorite place ... But i called to let them know my pizza was burnt ... They tell me to never do business with them again .... Well i did tonight it sucked took over an hour to get my food nasty cold food went in garbage.... Never again and will tell everyone
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Madison Arwine
I thought the service was great and the food was the best Ive ever had!! I DEFINITELY will come back. Me and my husband loved it.
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A Private User
This is the best Pizza in Williamsburg never any problems its a pleasure to do business with them
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Ryan Stewart
One of my favorite pizza places in exsitence. So glad I found one that wasnt 2.5 hours away!
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Hailey Arwine
This pizza is 10 times better than Grandmas Pizza! The service here is a lot better too!
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Scott Baguhn
Wow..... this is by far the Best Pizza anywhere......
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A Private User
Best pizza!!! A weekly favorite for us!