Address: | 8715 Owenfield Dr, Powell, OH 43065, USA |
Phone: | +1 614-681-3350 |
Site: | locations.smashburger.com |
Rating: | 4.2 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9:30PM |
CO
Conor Davitt
Weve stopped in here two or three times now, and this location could really use a little help. First of all, the food itself was fine - nothing tasted bad or anything. That said, they did bring a wrong burger to our table, set it down, came back to pick it up, and brought it to another table who actually ordered it. The mens room had zero paper towels in either dispenser. The counter for sodas was either wet or visibly dirty/sticky across the entire surface. And finally, one-and-a-half of the monitors used for menus were showing a generic Windows logo instead of an actual menu. It was before the dinner rush and they werent busy, so I feel theres no excuse for the lack of attention to the bathroom and general cleanliness. I dont think Ill be stopping at this location any more.
JE
Jesse
I always have a good experience at Smash Burger. Their food is fantastic and their service is top notch. Every once in a while their black bean burger is a bit too salty but that is maybe 5% of the times Ive been there. Their atmosphere is very relaxed and the prices are fair for the amount of food you receive. This one in particular has a fast kitchen but the people in the dining area are a little lacking. They are not rude or anything, they just seem a little frantic and eager to clear tables even when there is no rush. If they just changed to asking how the meal is and waiting til plates are mostly empty to see if anything could be taken from the table, that would be great.
NA
Nazmun Saikat
Fries were okay but the chicken sandwich was terrible. Got a crispy patty and it seemed worse than regular frozen ones. Paying a premium over standard fast food I was hoping for better but instead I got worse than Wendys or Chick fil a, which may produce on mass but they manage to use fresh ingredients. Your better microwaving grocery patties at the office.
CE
cece gates
I had the pleasure of getting take out from the Lewis Center Smash Burger. EVERY TIME I am in there the store is slammed, but it is super clean and the staff is amazingly efficient! I live in Westerville with a store only a mile away. I will got out of my way to get a great burger from this outstanding team.
M2
M2 Bed Bugs LLC
Nothin but great going on...food, clean, nice staff, etc,etc.. This is where my son and I go for a little quality time away from the rest of the family. JTM (just the men) night! We worked through this review together.
SH
Shawna Mays
Dont call ahead for a to go order. You still have to wait in the order line to get your food and pay your bill. While your food sits and gets cold. Dont understand why they cant open a register and take my money.
MI
Michelle Rogers
Check your order before leaving. Nothing is worse than getting home to find your order completely wrong. The black bean burger tastes like refried beans smashed onto a wet bun with ketchup squeezed on it.
DO
Dodge Devin
The burgers are not as big as they are made out to be. The fries are really salty and must drink 3 glasses of water to eat the them. Sorry but must hire people capable of doing their job right.
DA
Danielle B
Food is delicious but 50% of the time I go there, they get my order wrong. It says in bold on the receipt "NO ONIONS, NO WHATEVER" but the cooks seem to ignore that and just make the usual.
MA
Mario Heyward
Love coming here. Great service. Fair prices. And I have customize my sandwich or just replce the beef for chicken on their signature sandwiches. Just need more locations.
SA
Sarah Katie McCrimmon
Excellent service, even helped out with some coupons! Im happy to see more restaurants offer vegetarian and gluten free options, definitely recommending this place.
RO
Ronin Nic
Great local restaurant chain in the greater Columbus metropolitan area. Prides itself on fresh food. Absolutely lovely burgers. I really enjoy the Buckeye burger!
RJ
RJ Ash
I think this place is great! Staff has always been nice when Im here and the food is good. The vanilla milk shake and the truffle mushroom burger are the best!
ER
Erin Lambert
I have had the burger and the grilled chicken. Both are great. Chicken is seasoned well and the burger is juicy and delicious. Cant go wrong here.
AS
Ashley Graham
First cashier completely ignored us. Second cashier was very friendly. Food was expensive. Wasnt that bad, but it wasnt worth $25 for two meals.
GA
Gary Stambaugh
Love the burgers here. The onion straws are awsome too. Wifie loves the sweet potatoe fries. Really good for for the money. Never leave hungry.
JE
Jeremy Cleveland
Burgers were awesome and service was good. Friendly workers and very clean restaurant. Definitely be back to smash another Smashburger!!!
MI
Mike Stump
Amazing food. One of the best burgers in Columbus. Staff can be a bit rude at times. Mobile/Online ordering always on time and accurate.
JI
jim kirn
I waited 30 minutes for 2 milkshakes to go, I requested a refund and I will never return. The person ahead of us waited even longer.
ME
Megan P
Casual joint. Kid friendly. Veggie options. Customizable burgers. Tasty and delicious. Fast service. Friendly and attentive staff.
PA
Paul Risko
Outstanding! Mouthwatering burgers. The whole family loves this place which is amazing considering my kids are very picky eaters.
AL
Alexander Ward
Do you like expensive burgers? Do you like fancy fries? Do you like both in a fast food environment? Youll enjoy smashburger.
TI
Tim Gerhard
Friendly staff, clean area, and "good burgers", which is above average. Id give it 5 stars if the pricing were more in line.
SH
Sherman Karcher
Best place around the area to grab a burger! Their limited time Colorado burger is superb! Not too spicy but a little heat.
TE
Terence Theis
Very good food, tasty! But, the chocolate malt wasnt like it was when I was a teenager, lol my opinion anyways.
AN
Angela Watson
Service was great and food was excellent only Complaint is there is no changing table available in the restroom.
CH
Chuck Schierbeck II
Try the shakes. Burgers are top shelf and I like that they serve gluten free buns as my son has an intolerance.
LO
lorrie newell
Good burger and fries. Really like that you can also build your own burger even pick the type of meat you want.
NI
Nick Bearns
After a year long closure of all stores for tax evasion, Smash Burger is back and still tastes fantastic.
JA
Jacob Antoun
The burgers are good but I dont think theyre worth the price. I thought the Smash Fries were delicious.
ST
Steve Thompson
Good prices, fast service and the burgers were excellent. We loved the onion strings and the shakes.
DO
Donetta Held
Finally a fast food restaurant with gluten free bread and gluten free fries and sweet potato fries.
PA
Paul Herman
Loved the burger, and skinny fries. The service is good and the atmosphere is casual yet loud
MI
Michael Murphy
Smashfries are heavenly. They are good at working with customers allergy concerns.
TH
Thomas Quercia
Excellent burgers, by far my favorite burger joint. I hope they open back up soon!
EL
Eli Rauck
It is hit or miss with this place.The burgers have the potential to be amazing.
SA
Saurabh
Best Smashburger this side of town. Lovely people, very helpful and friendly.
KI
King Dylan
Best burger I ever had! Fries were awesome! I would recommend Smash Burger
A.
A. Sheets
Awesomesauce!!! Seriously good burgers, amazing shakes, service superb!!!
AU
Austin Martin
Great burgers and chicken sandwiches. The smash fries are to die for.
BR
bryan runk
Ok food, easily comparable to steak n shake but double the price
ER
Eric Newell
Was nothing special. Expensive fast food with no drive thru.
KY
Kyle Bird
Staff is nice, place is clean. Orders are dealt with timely
DE
Derek Miller
Better than Five Guys. The Buffalo Fries are AWESOME!
CH
Chris Ault
I like that the hamburgers are larger than the buns!