Address: | 28500 Miles Rd, Cleveland, OH 44139, USA |
Phone: | +1 440-498-1614 |
Site: | shinano-restaurant.com |
Rating: | 4.1 |
Working: | 11:30AM–2PM 11:30AM–2PM 11:30AM–2PM 11:30AM–2PM 11:30AM–2PM 5–10PM Closed |
LA
ladylenett
You must be of the right ethnicity, or you will not have a good experience at this restaurant, I thought it was my imagination, but after 3-4 incidents I realize that racial discrimination is alive and well in 2014 at SHINANO!!! I have had the misfortune of frequenting this establishment about 10+times within the last 6 months. SILLY ME... The first time I went the restaurant had approximately 20-25 people. I was seated at a table with a pole in front, I asked if I could be moved, the owner said no, she gave me this ridiculous story that all the tables were reserved. I was there 1 1/2 hours and the restaurant was still relatively empty. There was no reason I couldnt have been placed somewhere else. To make a long story short, the food is good, but they charge you extra for little things like soy sauce, every little thing you ask for is extra. Two week before Christmas I asked if I could buy gift certificates, the owner said they were out of them (FOR REAL). I went Saturday night, and the owner greets every customer in the building yet walks past my table 5 times without ever acknowledging my presence. My only conclusion after they messed up my order and served my appetizer (sushi) at the end of my meal and charged me a $1.00 for ponzu sauce= soy +vinegar, I wont return. The owners niece is wonderful, but its not enough to subject my self to ill- treatment like that. Please forgive me for this long review. but I just had to get this off my chest.
R
R L.
From the get go, this place seemed rather dim and had a single older gentleman working the sushi bar. Upon sitting down he table was sticky. this place doesnt service alcohol. Its noted nowhere. they dont have a beverage menu. The odd bean sprouts appetizer had an after taste like band aids. Perhaps this is all small stuff and the food will be great right? Wrong... the sushi was ridiculously salty, the ramen bland, and the teriyaki chicken was a letdown. Sadly the best two things we had were the sides of tofu soup and salad. For a place that was rated really well I was pretty disappointed. There is no way Ill be returning here.
A
A Private User
I wonder if we went to the same place that the other reviewers are writing about. It had the same name and address, but the food was not great. We ordered a roll and several pieces of nigiri a la carte, and truthfully, Ive had better sushi from grocery stores. The only stand out was the hosomaki, which was very high quality. The tomago was gray, the ebi was rubbery, and the "spicy scallops" was - I kid you not - scallops in a thick mayo / mustard sauce, like potato salad! It was terrible. We will not be returning.
DA
David Adamik
Went to Shinano for lunch to get away from the grind at work. Relaxing atmosphere, extremely friendly staff, family-owned. Many of the waitstaff and cooks are from Japan. Very authentic dishes - I had the ramen and it was very good. Will be back to Shinano to get my Japanese fix. 2nd Visit: tried the Tonkatsu Curry and a sushi roll. The curry is made in-house from scratch and is really delicious. The sushi is also great.
CH
Chris Schneider
I am not being biased when I say my family knows the owners. Have only been there once and loved it. Their sushi was great. I wish I could have it everyday. The combination dinner was great. The soup and salad had great flavor. I am not a soup person but I loved the soup and the dressing on the salad was amazing. The chicken teriyaki was really good even better than the chain restaurants. We will be back for more.
JE
Jeremy Hough
The most authentic Japanese restaurant I know of in the Cleveland area. Quick, courteous, authentic Japanese service. The food itself is cooked properly and tastes the way it should. If you have a problem with the food, you are probably accustomed to restaurants serving American-style pan-Asian inspired dishes. If you can speak Japanese, they do have a Japanese-language menu with extra items on it.
CR
Crystal Lutman
Went there for the first time with my sister, brother in law and friend. The experience was so wonderful! The server asked us about our days and actually talked to her. Honestly the best service Ive ever had anywhere. Food was delicious and wasnt that expensive. We loved it and will be back. Regretfully we didnt ask our servers name but she was fabulous.
AN
Andrea C
sushi is fresh and finely prepared. the service is outstanding. They have maintained their family friendly atmosphere at this new location. Also they offer extensive selection of non-sushi menu items such as sukiyaki.
A
A Private User
I really like Shinano. This place popped up on Urbanspoon when my girlfriend was having a sushi craving. I was very happy with the service, food, and selection. It is a little pricey but I think it is worth it.
MA
Matthew Barrett
Not much good about our experience here. The service was extremely slow and the sushi left much to be desired. We came here because of other good ratings but wish we would have gone elsewhere.
CH
Chris Kucharik
Beef Tadaki! Found out thats a distinguishing item for Japanese-owned sushi restaurants. Shinano is worth a long drive. Bring a bottle of your favorite wine and theyll uncork. Yum!
LO
Loraine Uyenghua
This is one of my top pick for japanese restaurant. The food is really good! The ambiance is great and the sushi bar is awesome. I highly recommend this place!
JU
Jude Shellito
One of the best most authentic Japenese restaurants in the area. I have been going here for more than 20 years. Never had a bad experience yet.
FI
firstname lastname
This is the only place Ive been able to find tempura like the kind I had in Japan! Its batter-dipped and actually has flavor.
BR
Brad Edgeworth
Service was extremely slow. Fish tasted off. Even though they say that they are a bar. They cannot sell alcohol.
AM
Amanda Beauchamp
Delicious sushi and appetizers at very reasonable prices! Very good service. Will definitely be returning!
A
A Private User
OK... now its been an hour and a half we have been waiting. No quality of food will make up for this.
HO
Howard Rabb
Belly up to the sushi bar. Youll find friendly sushi chefs, with the personal touch.
A
A Private User
日本語でオーダーできます。
RO
Robert Wagner
Great Japanese food, especially when you venture outside of sushi.
IS
Isa Ortiz
Ive loved Shinano forever, the staff and food are wonderful!
TR
Trent Tunstell
No alcohol but you can bring your own in. Great sushi bar!
BR
Bri G
The staff is so kind and accommodating. Great food.
TR
Tracy Smith
I enjoy the experience every time Ive gone.
KA
Kate Toohig
Always fresh and excellent sushi!!
MA
Matthew Phillips
Great food and very good service.
TR
Tritti Siengchum
Best sushi at a reasonable price
RB
rbolash
Above average for the area