Benihana
| Address: | 1751 Hotel Plaza Blvd, Orlando, FL 32836, USA |
| Phone: | +1 407-827-4865 |
| Site: | benihana.com |
| Rating: | 3.5 |
| Working: | 4–10PM 4–10PM 4–10PM 4–10PM 2–10PM 2–10PM 2–10PM |
Location
Photos 100
Reviews 8
FO
Foodlover Girl
At the hotel we stayed during our trip to Orlando Florida, Hilton Orlando Lake Buena Vista, they had a few restaurant inside the hotel. Benihana was one of them, and they seemed like a popular spot. The inside was kind of simple, mostly white floor, wall, and ceiling. Nothing fancy. Good amount of seating, I believe they had more dining room in the back, but I didn’t get to see it since it was more of a separated room from the main dining room. They had a separate room for teppanyaki only, had a few of those hibachi table and counter seats. This is the popular thing they do here, so this area was pretty packed. We ordered cocktails, fried rice, and some sushi. The fried rice was pretty good but a bit oily. The sushi items were interesting, some good, some just ok. It did satisfy our craving for sushi, but not greatly. At the end, I did not become a fan. The staff was ok, it was really, really slow. The sushi took a while to come out, which our server warned us about when we ordered them. It took long time for us to get the check too. We had to find someone, just anyone, so that we could get our check. I don’t think I will be returning to Benihana... Read my full review of this restaurant and food on my food blog, foodlovergirl.
LA
Laura Morales
Stay away = ( Went here in April 2016 for MY BIRTHDAY of which the Manager and server both knew that it was a special event- We ordered a Rainbow roll and California Roll for my sons as separate orders with a side of rice. Look at my picture and notice that what we got was a SINGLE plate with both and the California Roll was served as a Hand roll :-/ In addition we ordered steak with mushrooms and rice and had three mushrooms on the plate- had to ask for more. Finally to make the experience worse the server never pre-cleared the small tables that we sat at. The most dumbfounding was that I got my Ice Cream desert and didnt get a HAPPY BIRTHDAY. Not even said to me as he put it down. SMOOTH way to screw up a birthday at a place that specializes supposedly in the dining experience! Ill go back to My Benihana in Miramar where they know what customer service is with out attitude or forgetting things like the customers intentions for being there in the first place.
OI
oishii louise
It was a nice small little restaurant attached to a hotel. Service was pretty good. The hibachi tables were pretty small though. The food is nothing special. We have eaten at many hibachi restaurants and this is the first time I visited Benihanas. I guess my expectations were pretty high from the beginning from hearing all kinds of good things about it and the fact that they were one of the original hibachi restaurants around. Food was okay. They didnt really season very well. The chicken fried rice wasnt the best, I was expecting it to be really great especially since you have to pay extra to get the fried rice. Other restaurants come with the fried rice automatically. The new york strip was severely overcooked to the point that it turned grey (I had ordered a medium steak by the way) and underseasoned. The special sauces were just very salty. For the price of the food, I feel like we should have gotten better cooked and seasoned food.
IV
Ivey Medina
Ok first of all they dont deserve even a half of a star. We got there and it was a 30 min wait so we decided to go to the bar for sushi and 3 drinks whice came to $20. Then wait 35-40 to get to our table.then we sat there with 2 guys to our left then me and my family of 3 and then another couple. So we waited 2 hours for even a cook to come the manager came and said sorry and we would have a good cook. We didnt even get a good show and the food had not taste and had to ask for water whice got warm. Waitress bearly spook English couldnt understand what she was saying. Over all the prices where not worth the food . Would not recommend anybody to go eat there . Location is Lake Buena vista Orlando fl.and to top it all of they dont have white yum yum sauce.. wtf . And the wait was 2 hours and one guy had to leave and he left.. never again will I return..
JA
Jack Weglinski
I go to Benihana in Ft Lauderdale every wk for over 22 yrs now. The bad reviews you read here are undoubtedly written by other restaurants...trust me. Was at the Benihana at the Hilton tonight and everything was 100% perfect. One bad review said you must pay to park. Yes, but the negative reviewer did not tell you that Benihana validates your ticket, so your parking is actually free. And, I could go on and on. Benihana never used any kind of white sauce, as another reviewer mentioned. Never did...dont know what that one was about. Listen, go and try it yourself. They put delicious soy sauce or terriyaki sauce on everything, so nothing is ever dry, as one reviewer complained and portions of everything are more than ample. Try it once and, like myself, you will become a regular and no, I am not an employee of Benihana.
MI
Michael McKenzie
The waiter was extremely slow. My wifes along with my drink stayed empty a majority of the meal. He was very slow getting the checks out as well, so slow that the other party at our table had to ask for the checks. I paid with cash and wanted change to tip with. I was shorted $6 in my change and when I called the waiter out, he gave it back and said nothing and has this look as he got caught. I believe in tipping based on the service and if it was only the waiter getting tipped, I would of left nothing as this was an horrible experience. The chef Kenny was great. The food was delicious. The waiter alone attempting to pocket extra cash was cause for a rating of a 1. What he did was flat out wrong.
LE
Leah Lennox
We are booked for seven thirty and we set our table at around eight pm. We loved the food and we enjoyed the performances of the chef incharged and the manager knew that we had two birthday celebrants all our besides tables had a birthday celebrants that they never missed to sing an English and Japanese birthday song and again we waited for our check out receipt again And not much guest in fact we are the left guests people in our area the we stayed waiting and waiting. Need to be observe with their commitments to the guests. Well also the front desk people had an attitude too never say sorry just saying you want to talk with the manager. Please learn how to handle guest.
AN
Andres Rodriguez
I love Benihanas, but I would never go again to this location. Why? We arrived without reservation, and we were told there was a 15-30 minute wait. We were given a pager and we sat down at the bar. We got distracted at the bar and 1 hour passed by. I went to see what was happening and the hostess told me that she called me and I didnt answer, she was super rude, she didnt apologize and she told me that it was my fault... Whats her problem??? They knew we were at the bar, the pager never vibrated and we never heard our names. After 5 minutes they arranged a table for us, but the damaged was already done. I would never go to this Benihana again.
