Address: | 11421 Buckeye Rd, Cleveland, OH 44104, USA |
Phone: | +1 216-721-1882 |
Site: | clevelandchinadragon.com |
Rating: | 2.5 |
Working: | 4–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11:30PM 11:30AM–11:30PM 12–10:30PM |
MA
Margie Morton
This was one of the most unprofessional places I have ever ate in my life! They take your order over the phone and you talk to 3 to 4 people before your order is taken. They scream and holler in your ear over the phone. Ordered chicken egg foo young and got not one piece of chicken in any of it. Ordered seafood delight and all the seafood is imitation. The customer service after taking the food back was even worse than over the phone. Never again will I spend my money in a place where if I dont want my food I cant get my money back.
JA
Janel Robinson
The first time I tried them I was amazed. The food was delivered fast and not only was it good but it was a lot more than i was used to getting. However the 2nd time it took over an hour to be delivered and the food was horrible. When I went to the store for a refund at first they told me no refunds and I could wait for a manager. After I waited maybe 10 mins they said they didnt know what time he was gonna come back so they jus gave me some fresh food and a free pop. Going to try them again because they say third time is the charm.
TW
Twila Rouse
We just ordered $30 worth of food and hour ago and while the service was prompt and delivery fast the food itself was unbelievably awful. Fried rice has a terrible taste. The beef fried rice was just as unappealing both visually and in taste. Not sure how this place is even open but we will never order from them again!!!! Absolutely Terrible and the worst Chinese food Ive had in music entire life.
AN
Anah
Just ate here yesterday. It def has msg, the food was cooked on a dirty pan. It was burnt w black flecks in it. I ended up having the worst migraine. The only decent thing are the veggie egg rolls. Beware, that you will have to pay for sauce. Service sucks and they are not friendly at all. Worst Chinese food place EVER!
A
A Private User
I have always Liked this restaurant... I have been a customer since they came under new management a little less than a year ago and i have had very few problems with them. They are the best in the neighborhood unlike the other option on E 118th I sincerely hope the other reviewer did not get them mixed up.
VE
Veronica Brazil
This is the worst customer service we have ever had! The food was disgusting and rotten. The person who I told this to hung up on me 3 times. No receipt- gave a tip to the driver he hung up on me too- no customer service. Do not give this place ur money under any circumstances. Racist and undeserving.
DU
Duane LaDuke
Weve ordered from here 3 times and each time it has taken an hour for delivery. Last time we ordered we called after waiting 1.5hrs and was told it would be 10 more minutes, which is the exact time it takes to drive from thier location to us. Of course our food was cold upon delivery.
KI
Kim Hill
Inside the building is nasty and the food they rice and orange chicken was burnt rice wasnt done and the egg foo young just nasty I wouldnt feed it to my dog now that tell you that this is bad just nasty.they wouldnt give me a new order or give me my money back
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A Private User
The people working there are disrespectful I saw a roach in my rice and the lady was giving me a hard time over a fork and they have smart attitudes that just makes you wanna throw the food at there face terrible service I consider china 1
LO
Loren Phillips
I ordered my food @ 6:45 its now 8:45.... wayyyyyyyy past the 65 minutes they stated it would be. I literally called 15 times and no one has answered. How you running a business and cant even pick up the phone? Yall...dont eat here.
TK
Tkeyra Greathouse
It doesnt deserve a star but I had to rate it. Food is nasty, the messed up my order & the delivery driver didnt have all of my change & basically begged for my change as a tip; NEVER AGAINNNNNNN! FOOD TASTE FAKE
BI
bishal silwal
When we went there, seems like the owner/clerk was in bad mood, Tried curry chicken and szechuan pork, pork was okay but for other one all I see is white onions, was disappointed.
DR
Dre Tana
I love this place .. egg fund yung poppin lol !! eveyrtime I order on time .. Food always hot and fresh .. manager comes through sometimes to deliver .. awesome food
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Sarayah C.
Everything is consistent with this restaurant and the food great! When Im hungry they do not have me waiting and they deliver, I love them!
EA
Earl Walker Jr
2 hours 15 minutes to deliver. Order was refused two days later I get a charge on my credit card for the order had to call bank to dispute
TH
THE TABERNACLE OF THE MOST HIGH
waited 1 hr 15 mins for delivery , ham fried rice was burnt , egg roll not good , I "m DONE. the star is so I could post this that all
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Shantell Beautiful
Good food but they forget certain things wen you order for delivery ,and they also got my order completely wrong
JO
Jonathon Anderson
Stoped in here while on a trip to cleveland clinic. Great food and service
A
A Private User
WORST RESTAURANT EVER AND THE COSTUMER SERVICE??? UGHHHHH BAD BAD BAD
AN
Andrew Brown
Ate here for years...great food...decent potions...fair prices...
ZA
Zachary Gualardo
Fresh food and good service. I will be ordering again.
FO
Formeka Smith
My food was nasty and I was not happy at all.
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Elisha hooks
Always mess up my order not professional
JJ
Jj Hart
Worst food I done had a waste of money
AA
Aaron Tobin
Timely deliveries and good food
JA
Jared Slutz
Great food, great people!