Stir Crazy Fresh Asian Grill
| Address: | 25385 Cedar Rd, Lyndhurst, OH 44124, USA |
| Phone: | +1 216-381-7600 |
| Site: | stircrazy.com |
| Rating: | 4 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 37
Reviews 7
DA
David Spielman
Surpise costs, and not worth it (will cost up to 3 times as much than listed cost on the menu in the fresh market bar). I have to give stir crazy some credit because they do have excellent service, and it isnt very crowded, and the food isnt bad. The reason its only 2 stars but not 3 stars is it really pissed me off when I got my check. They were not very clear on their menu about the costs. From the Fresh Market bar it listed choices for meat that ranged from 3 dollars or so and up to maybe 7, and 11 for a veggie one. There were no other costs listed besides a fried rice bowl for extra dollar fifty on the menu. I looked in other places close to the section I wanted to order from but there was no indication of why my meal was 18 dollars when it said about 4 and half dollars for choosing the ultimate which is chicken beef and shrimp. I wouldve choose something different if they wouldve included the extra $12-13 dollars that were in addition to choosing your meat option but it was not displayed anywhere near the fresh market bar section of the menu, and I doubt anywhere else on the menu. I was at stir crazy for a friends birthday party, and since I am 14 years old I do not have much money to spend. I had $25 in my wallet and u figured I would use about 5 or 6 for stir crazy because that was the price listed on the menu, and part of the rest for something else with my friends the next day or so, and I still wouldve had money left over. But, stir crazy had "surprise costs" that were not listed in the menu or at least not to a normal person I bet they stretched the rule somewhere. So those surprise costs, tax, and tip all costed me $25 dollars and I didnt give an incredibly generous tip considering my service. I had a total of $21.19 without tip. So if you plan to spend a lot more than is listed on the menu or for at least that section (up to 3 times as much) then stir crazy is right for you, but otherwise I would not recommend it unless they change their prices or at least make them more visible or easier to understand. I will never go back to this place again, the food wasnt even that great compared to other upscale Asian places such as wasabi or benihana or something like that. Such a rip off it and it seems like they use cheap low quality ingredients for noodles and chicken.
DF
dfs cleveland
Today is a beautiful hot summer in September, so we ask for table on the patio. We were told we could take any table, we were seated, given menus....about 7 minutes later a loud boitress manager comes out and yelss from the middle of the patio area "do you have a party coming", we say no, she then says loudly "you cannot sit there", by now the entire patio of guest are turned around focused in the situation. Body language, tone of voice and choice of words can make a world of difference. She then continues to be rude and embarrasses her new employee by saying "he is new and does not know better, you can move over here",.a table directly in the sun. Managers should be able to demonstrate tact and dilpomacy in handling mistakes, they should not ho make guests feel uncomfortable and leaving them not wanting to patron that restaurant ever again! Tracy should take some customer service courtesy lessons!
MI
Michelle A
Poor Service, Worse Management Went for dinner with a friend. We both went to the cooking station, a cook comes from the kitchen, cooks my friends food and just leaves mine on the counter. After more than 5 minutes, a second cook comes from the kitchen, tells me hes going to make me a fabulous meals and then never cooks my food. In the meantime, I tell my friend to just eat while its hot. A third cook comes from the kitchen and takes over. The food was good but we were served 20 minutes apart from each other. I also noticed the place was greasy and dirty. I touched a counter and had to go wash my arm. The floor was very greasy and dirty. Our waiter did very little. We told him about the kitchen, he shrugged his shoulders and said hed let the manager know. I gave two stars because our food did taste good and the one cook was very helpful picking up the slack of the other two.
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Bashaer .Gheyath
Worst place. Disrespectful staff. I called to place my order that I was going to pick up before my shift started (Im a physician). I took into account that the food may be late and placed my order an hour before I actually had to be in the hospital. I was told on the phone "your order would be ready in 18 minutes" I arrived at the place by the 20 minute mark. Firstly, I stood at the door unseated for 10 minutes. Eventually I sat myself at the bar. I had to grab a waitress and say Im here for my order and she shouted back"were busy itll be 30 minute wait for a table". Didnt even listen I wasnt here for a table. I waited for 50 minutes with no sign of anyone looking for my order but stating that they have. Complete disrespect! No respect for peoples time whatsoever ! And the food is mediocre at best. Never coming back again!
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Pat Walsh
Went in to and asked about carry out. Restaurant was less than half full. Hostess was very nice and said we could order at the bar. We did so and were the only people at the bar. Long story short, it took an hour for three stir fry orders. Bartender was very nice, and checked a few times to see where the order was. He disappeared after going back to the kitchen for a third time - probably out of embarrassment. After an hour, the manager came out with order , handed it to us and walked away. Said nothing. Another staff member (not a manager) apologized for him. I suggest hiring someone with maturity and professionalism to run the show there at Legacy Village.
SH
Shyam Prajapati
Interesting atmosphere with decent Asian dishes. I rather enjoy choosing my veggies and toppings at the make your own dish bar. It is also cool to see them stirfry the ingredients at the wok station. There are plenty of options to choose from with countless combinations to mix and match. But this place had numerous empty tables and there was a 20min wait. There is no excuse for this kind of wait especially when a majority of people shuffle the food themselves (similar to a buffett). Besides this, the service is excellent and people are welcoming. Overall, it is good tasting Asian cuisine, at a reasonable price with an interesting experience.
AK
Akila Greenfield
I had THE WORST experience today. For starters I wait for 45 minutes to get my lunch (carry out). By the time I received my food it was COLD. I was NOT boxed properly, there was sauce all over the bag (inside and out) because it leaked everywhere. The look alone was unappetizing. I called to speak to the manager and was advised "he is unwilling to take my call". Then asked if I wanted to leave a message. I have never been more disappointed in a restaurant experience.
