Address: | 10575 NC-105, Banner Elk, NC 28604, USA |
Phone: | +1 828-963-4573 |
Site: | grandview-restaurant.com |
Rating: | 4.1 |
Working: | 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–2PM 7AM–3PM 7AM–3PM |
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Jaxson Pierce
So me and my family passed by decided to stop.we walk in wasnt busy we stood and waited not knowing if we had to wait to be seated. And a Grey headed waitress basically screamed at us anywhere you wanna go and mumbled something didnt sound nice though.well we sat across from the window the waitresses pick up the food we ordered and waited patiently.well 30 mins later no food or offer of refills.we politely asked when it was gonna be ready and the Grey headed waitress im assuming her name was Marie because I heard other employees call her that was very rude with us because we asked and seemed to be bothered that we interrupted her as she was sitting at another customers table gossiping. Then the cook with a bald head gave us nasty rude looks.not to mention he was openly gawking at my 13 yo daughter to the point where she was like dad that man keeps staring at me its makes me uncomfortable. Well we waited a few more minutes and after more excuses coupled with rude comments from the waitress and a sick cook staring at my 13 yo daughter making her feel awkward we left 5 dollars for our drinks and left wouldnt recommend this place to anyone very bad service and perverted cook.dont waste your time here
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Jon Doe
Ok seemed like a decent place but the waitress Marie was rude and nasty she seemed to be offended when we asked politely for a refill.when i went to use the bathroom and the bald cook who was in there before me must have been doing drugs saw a powdery substance on the sink counter and he came out sniffing.I had my children with me not something I want them to be exposed to.Andthe service was horrible the food was cold and flavorless and with a drug using cook not sure if other tourist want that kind of service but we sure dont not a place for anyone looking to have good food or service most definitely not a place for children.especially with the rude and disgusting convos coming from the kitchen and the wait staff was unbelievable.I even heard them say if they want it their way go to f**king burger king and the owner didnt say a word she almost seemed as if she was proud of her employees wouldnt recommend this place even if it was for prisoners...horrible horrible
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Marla Hardison
Im giving this restaurant a 1 star...not because of the food, but the service!!! First of all, they dont keep their tables cleaned off for people to sit at...then when the waitress did, she slubbered over cleaning it off. Both waitresses there had bad attitudes first of all!! Then one of them cussed openly out several times might I add (with my 2 year old right there listening)...which was completely unprofessional and redneck!! Also the same waitress took her shoe off in front of the customers to scratch her flippin nasty foot....how disgusting!! Needless to say we wont be back ever!! I leave good tips, bc i was a waitress for years, but they didnt get a dime from me!! The food however is pretty good if you can tolerate the uncleanness and rudeness!! Hate it for the other tourists that doesnt know how disgusting this place is!! Lastly there is not a view of grandfather mountain...a big tree is in the way!!!
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Joseph Martin
If I had a choice of 0 I would leave zero stars. Im not one to review a place or leave negative comments but after the service I just had, Im appalled at their rudeness. Trying to get a refill took more time than it dose for labor. (Its Labor Day weekend pun). Speaking of labor that baby was born, walking and potty trained before our food was even thought of. So we asked out waitress how much longer on our food and was give this disquesting and rude attitude of excuses. I understand when your busy, but responding that way was no way to satisfy a customer. Then the cook in the back says "what the f&&& do they think Im doing jerking off back here". That was it for us we left a few dollars on the table for our coffee and left.
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Spirit Cannon
I look forward to eating here when I come up, food is usually great! However, the staff could be warmer, I brushed off our first visit where they barely speak and give you an attitude if ask for something, came back again and attitude. Gave us a old hard bagel and attitude when I told them. Forgot to ask us what we wanted as a side and just choose apples, we dont like hot apples. Attitude, attitude, attitude. Be nicer to people who are not locals. We help keep your business running too. Be nice to every customer!! If I didnt know better I would sware our bad service was racially motivated, shame on you!
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Bernice Byrnes
Does not deserve even one star.. We waited 30 minutes just for ice ice in my .water! . after 45 minutes and being told our order of a few eggs were next for over 30 minutes the table next to.us that came.in well after us with 8.people got their food before we did! Seriously how long does it take to make two orders of two eggs and toast? we just got up to leave and the waitress was still saying your order is next! OMG we just got up and walked out! Cant rate the food, but I am sure we would have starved to.death before being served. Scary thing was the restaurant not even busy!
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amber church
If I could write a negative review I would! If you want great customer service or even a refill on a water, good luck! We waited 45 minutes for food and kept getting told we were next up. When we said we just wanted to pay for our coffee the lady made a rude comment. Dont even get started on the cook. He threatened he was gonna beat someones butt and that he was just playing with himself back there. Hearing those rude comments being said for everyone to hear was unexceptable with children around! My first experience will by far be the last! Save yourself and dont waste your time!
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Roslyn McKenna
One of the worst restaurants Ive been to. The staff seemed angry when they werent ignoring us. I politely requested a drink refill for the tiny tiny coffee cup and got a sigh and frustrated "yeah, someone else will bring more coffee." That was the only refill we received. The pancakes tasted like they came from a box, and the omelet and biscuits were colorless and flavorless. I particularly enjoyed the decor, including the giant deer head hung on the wall - I love looking at animal carcasses while I eat terrible food brought to me by people who act like Im inconveniencing them.
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A Private User
Best ever restaurant Ive ever visit in North Carolina! I love our server Penny-- she was cute with awesome southern accent and equally awesome service. The food? Yummilicious! There were 4 of us and we ordered each one a different dish and tasted off each others plate-- verdict: ADDICTING! I had their Beef Chuckwagon with tater cakes and I was still salivating longggggg after I finished my plate! I miss my NC adventure and I miss this restaurant along with it! Will definitely visit soon!
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Hunter Bruce
I dont know where yall see the good in it. I went with my grandparents who are diabetic in early October. We had to be on a tour at 12:00. We got to the restaurant at 10:00 and ordered around 10:15. Took the restaurant an hour and 30 mins to get us our food. After my grandparents started feeling sick from no food, the waitress brought us 2 biscuits for 3 people. When my grandma ordered her food the waitress told her "You already had your biscuits" We will never go back.