Grillestone Restaurant - Bar - Private Events
| Address: | 2377 US-22, Scotch Plains, NJ 07076, USA |
| Phone: | +1 908-889-8000 |
| Site: | grillestone.com |
| Rating: | 4 |
| Working: | 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–1AM 11:30AM–2AM 11:30AM–2AM 11:30AM–12AM |
Location
Photos 100
Reviews 6
BR
Brian Moore
Meet some friends here to dinner since they just moved over and are new to the area. Walking into the restaurant has a bit of a diner feel to it, but upon entering its a bit more "modernized" with stonework and dark wall paper. When my husband and I had gotten there the people I met up with mentioned that they had been waiting 15 minutes for someone to come over just to take their drink order. Pretty quickly after we had gotten there a waiter did come over and was very attentive the rest of the evening. We ordered a cheese pizza, some sushi (California roll and spicy tuna), chips and spinach dip and a couple of different types of wings. Food was definitely just ok, maybe even a little bit below that. Out of everything we got the chips and spinach dip was the standout for me although everyone at my table seemed to really like the wings (I thought they were ok). That being said that, we didnt really have entrees, but if I had to judge based on the appetizers not sure I would come back for dinner. What Grillestone really has going for it, is the outdoor seating area. This is really cool, has a fireplace with a bar outside. Definitely a fun space for happy hour since they do fun drinks like fish bowls. This is somewhere I would definitely come back for drinks and maybe a couple of apps, but its not really dinner worthy in my mind.
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A Private User
An overall horrible experience made worse by the manager. I took a frirnd to Grillstone for lunch to celebrate her birthday. The waitress was awful, and took forever to attend to us. After ordering drinks, the fire alarm went off with the most ear piercing and skull vibrating sound, as the restaurant filled with smoke. I actually sustained damage to my eardrum. Apparently a mishap in the kitchen caused the alarm and smoke. After several minutes the alarm was turned off, but within 5 minutes it was sounding again. We finally got our food and it was insipid. When I got the bill it was wrong, and I was being overcharged. I told the server who argued with me, and then I asked for the manager. A guy in his early 20s identified himself as the manager and proceeded to argue with me in a loud tone about the check. Eventually he realied that he was wrong, but not until he had caused a scene and made an awful experience absolutely horrendous. Ive called the restaurant to complain on several ocassions since, but each time I am told that Frank (20-something that I spoke with) is the owner/manager, and he even got confrontational on the phone with me. I would never go back, and I highly advise everyone to stay away from the place. It amazes me that people of their ilk are in a service business. AVOID AT ALL COST.
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A Private User
Our food was great and we loved the atmosphere. The music was teeny-bopperish, crappy, very over-played songs. Would have loved the place if our waiter was present. We say for 10 mins before he came over to introduce himself. We ordered drinks and soup, and the soup came before he even came back to get our food order. When the food arrived it was great. But our waiter never came to see if we needed anything. After 15 minutes we hadta ask someone else to find out server, and then we waited another 10 mins for him to make it over to see if we needed ketchup and a refill on our drinks, which we had been waiting for for quite some time. He brought us the ketchup and drink and we didnt see him again til we had to have him located again when we were tired of waiting for the bill. Could have been an excellent experience if he were not preoccupied w/whatever was keeping him from doing his job. It was 3 pm, there werent even hardly any other guests in the restaurant, maybe 4 other table, and it wasnt like there was a lack of servers. I will definitely go back in hopes of sitting in the section of someone who is there to work. The other servers as far as I could see, were all attentive to there tables.
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Joe Voorhees
Ive tried this place 3 times and I just dont get it. They always appear to be crowded so they are doing something right but I think I just keep getting the "new guy". The service I have received each time I went there was a young server whom appeared to be new and had too many tables for them to handle (different server each time). While the front of house appears to be a bit of a train wreck the back of the house has it together. The food has always come out hot, despite the severs best efforts (2 of the 3 visits the servers mixed up the tables while delivering food) and its always tasted good. The nail in the coffin for this place for me was my last visit. The sever brought me the wrong check 2 times, the 3rd time it was the correct check but when the server brought the receipt back for me to sign with my credit card it was the wrong (significantly more expensive) one again. The manager came over and assured me they voided out the transaction but when my credit card statement came at the end of the month there were 2 charges for Grill Stone. My credit card company took care of it but its just not worth the hassle to go back to this place.
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MFenn
Im sorry but the lady thats the hostess at the front had B.O and it ruined my appetite before I could choose something to eat. :-( I tried to brave through it but you cant serve people, go across their face to fill a glass with water with b.o. that lingers. I could only eat a quarter of my meal. I just felt sick and couldnt eat anymore. Burger and fries was really good and so was the steak quesedillas . Truffle mac n cheese was greasy, lackluster. Had to add spices to it when I got home. Its also not appetizing to see the hostess keep picking food from the a la cart buffet. Cookies, meatballs, she just kept serving herself with her fingers or a fork, sit down for awhile, then go back to work repeatedly. The waiter was nice but barely would stay still for an order and forgot about us for refilling drinks and forgot parts of our order since he could just "remember" it. Someone else helped who I think was one of the managers which he was super nice and professional. Its ashame, I really wanted to like this place. The decor is lovely and upscale for an adult date night but service and etiquette was lacking.
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Oleg Makarenko
Went here with a large party, so naturally we ordered and tried a lot of different foods. The decor is very well done, and the atmosphere suits the place nicely. The wait time for the meal is slightly above average, so bring plenty of patience with you. The drinks were good and done properly. The wine selection is good and the mark up is very reasonable. The appetizers were all great. The seafood, shrimp and scallops where good. The oysters - if youre into them - were excellent. Since we were going to a steakhouse, we ordered several steaks. The new york strip was recommended as their best steak, so we ordered a few, as well as fillet Mignon. Steaks and well as fillet Mignon were ordered medium-rare but were all cooked medium-well. The meat was dry and tasteless. Luckily they have an abundance of steak sauce to save the day, without it I wouldnt have eaten my meal. We also ordered a half rack of baby-back ribs which also came overcooked and dry. So, if youre going to visit Grillestone, do not order meat. Go with seafood and their selection of nicely prepared cocktails instead.
