Burger King
| Address: | 1200 S Brentwood Blvd, Richmond Heights, MO 63117, USA |
| Phone: | +1 314-726-3390 |
| Site: | bk.com |
| Rating: | 2.8 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 7AM–12AM |
Location
Photos 93
Reviews 40
AP
April England
Pros: Great service, no standing around, very polite. Free WiFi. Food seemed fine. Cons: the building is disgusting. Everything looks worn and dirty. The WiFi signal is awful. The drink dispenser is especially off-putting. Also I had a hot dog and the bread tasted a little like the air smelled which was not pleasant. Edit: also its 12:30 and this place isnt very busy at all. I should have taken that as a clue not to come. This place needs an update really badly. This is in a nice area so Im shocked at the upkeep of the facilities. I did see employees doing maintenance and sweeping and cleaning but its just age has taken a toll.
SP
Special Biish
This place is horrible up until 2 years ago this is where i would spend my lunch . Now this manager who everyone calls sam is very rude . I ordered chicken nuggets and received chicken fries i didnt realize until i got on the highway i ate some of the chicken fries because i was hungry . So when i came back thru drive thru i told her that they gave me the wrong order and she said ok with a nasty attitude she then said where the chicken fries at ? I said i ate them she said YOU ATE THEM ???? I could see her eyes with anger .. To top it off my nuggets were cold ... Never going back
RE
redhed311
Despite the fact that it was the very busy lunch hour, only one register was open, although there were available workers loitering around behind the counter. When I FINALLY got to order, I was informed that this particular location doesnt accept e-gift cards. Um, why exactly? To add insult to injury, I ended up at the Burger King on Hampton, where I discovered that the one on Brentwood was more expensive. I wont be visiting this location anymore. I recommend the one on Hampton, as its cheaper and has friendly employees.
JA
Jasmine Coleman
I went here trying to pick up lunch before work. I waited 20 mins for a double cheeseburger & chicken sandwich, which are regular value menu items. The woman who took my order kept telling me my food was right up, while everyone in the back had no sense of urgency to get my food out, or anyone elses for that matter. I actually never received my order since when 20 mins rolled around, I demanded a refund. If youre wanting fast food, just go to McDonalds on Hanley.
AN
Andre Robinson
As an Uber driver I eat out a lot well as do photography and promote St Louis businesses along with places of interest and many google reviews because of locals and visitors. Poor training, service and restaurant appearances will get you shut down. This place needs a lot of corporate attention. This is my second visit in two months and nothing has changed. Great job thought from counter person. Shania !
JI
Jill Harris
Sad I have to give this place even one star because they dont deserve even one. Lady in drive thru was a witch and my hamburger was cold and pink on the inside and bread was too hard. I have worked at several burger kings and these people clearly cant handle or do there job that they cant take temperatures of the food or set there broiler to the right temperature.
A
A Private User
This is by far the worst burger king I have ever been to. The employees need to fully take an order not just assume that when a person orders one thing that thats it. Annoying. The time to get your food is ridiculous! I have no idea what they are doing in there but it shouldnt take 15 minutes to get a plain cheeseburger and a drink. Horrible service!
NA
Nathan Arndt
Location is dismal to get in or out of depending on which direction youre going. Went in for a simple cheeseburger and nuggets, with no one in line and no one in drive thru, it took 15 minutes. Im standing there and the employees are asking what they should be making. Terrible service, wont go back to that location.
JE
Jennifer Derda
I have never had a pleasant visit to this location. If something isnt wrong with my order the staff is always rude. No "hi, bye kiss my ass" nothing. Also it always takes a while to get your food. Inside isnt any better. Inside is dirty.
CH
Charles Gendron
Wait staff is usually very easy to interact with. You can always tell they are trying to keep the restaurant clean for new customers. I always use a coupon from their mobile app when I go here and its hassle free most of the time.
CR
Crystal Taylor
I guess they ok but made us wait for 30 nuggets for 15 min nuggets cold but fries were hot n good oan build a normal exit off the lot who drives thru a back alley into a parking garage then back onto the street ijs
BR
BreeAnne Kinard
It took forever to get our food it was storming there was an elderly woman who works the sweeping the parking lot and when it started pouring down rain she went inside and they sent her back out in the cold rain!
WA
Wally Greer
The first Burger King in this area, ca. 1968. Bit run down. No easy southbound access to Brentwood Blvd after drive-through- must drive north on local street two blocks to stoplight. Service and food are OK.
L
L Brown
It was not clean for its location it has one toilet in womens and that was not clean. The staff were loud and brash and had personal drama and customers stood waiting to be served.
ME
Melvin Wea
Seriously outdated whoever must be cheap because all the other BK s have been updated service was OK but they are stingy on the food and it looked like a 5 year old made my sandwich
JA
James Henry
Not a very good place. A bit dirty inside and food takes longer than it should. Customer service is lacking, but not much different from most fast good places in St Louis.
TR
Tracy Finch
Hard to get there from the bus stop. Have to cross the street from the mall or walk from the Metro Train station. Food is pretty good,though. I had good service.
J.
J.L. Clemente
I prefer only going here for breakfast. Any time Ive gone for lunch or dinner the staff are less friendly. Food is what it is for what you pay.
AA
Aaron Barbee
Its a burger king, nothing fancy. But, the food is as-expected and the folks I encountered on my last visit were efficient and courteous. :)
TO
Tom Powell
Staff is always nice when I go in. Food is always hot.convenient when you want a quick bite the eat.
RO
Ross Grundy
Reluctant service that was barely engaged plus they got my order wrong. nobody want to be there
SI
SivaSai Y
Its Burger King. what else can you expect. Its dirty. i only stop when i have no other choice.
SE
Sean Van de Riet
The staff really isnt that great, but the food is actually really good.
CH
Christopher Worthington
Burger topping were not fresh and the drive through girl was rude.
LA
Lamon Pickens
Good place to eat and chill while ur cloents are at the mall
TI
Timothy Dunn
Good food, not the best burger. They microwave alot of stuff
JO
Joseph Storkan
So slowwwww
GL
Glenn Anderson
Service isnt always the best but it is conviently located
LA
Laomei
Overcharged me and then gave me the wrong order.
CA
Carolyn Koppel
Dirty, poor service, lousy attitude from staff.
DE
Dejan Deh
Mehhh
JC
JCub Nelson
Its a burger king they are all about the same.
BA
Barry Hamilton
They give you free BK crowns! Nuff said...
CH
Charlesetta Johnson
Friendly staff hard working great food
JA
Jake Salter
People are nice but unbelievably slow.
BE
Benjamin Berry
Service is okay but could be better!
S.
S. Nicole Williams
They have a really good breakfast.
QU
Quinton Slay
Nice staff. Quick. Food is good.
MI
Michael Payne
Dirty. Sloooooow. Attitude.
CA
Carla Landis Evans
Food and service was good.
