Address: | 10458 St Charles Rock Rd, St Ann, MO 63074, USA |
Phone: | +1 314-423-2303 |
Site: | bk.com |
Rating: | 3.6 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 7AM–12AM |
TI
Tim Lee
y order had so many things wrong I had to call. I spoke with a manager named Barb. She was great and offered to replace my entire order. She took my name and said to just bring the receipt when Im ready. A couple days later I returned. When I got to the window the manager seemed to be cowering behind the cashier as she greeted me and asked for my receipt. The manager then spoke past her with a disgusted look on his face and only said "what was wrong with this order"? I told him I already spoke with Barb and she said I could get order replaced. He continued to interrogate me as if I had done something wrong when it was them that messed up. He finally said just pull forward. I asked the cashier who he was and she said the general manager. I pulled up and he obviously purposely made us wait 20 minutes. While I was waiting I called the 800# and made a complaint. He then sent someone else out to bring it to us and never even received an apology from one person in this store. The food is already overpriced for the quality.
KI
Kim Turner
Every time I go my order or the food itself is messed up. I order jr whopper with bacon I get a cheeseburger and forget the fries just because you pay for them doesnt mean you actually get them. And dont let me get started on the caramel frappe (but according to the menu its a coffee frappe) where they dumped a glob of caramel on top so I have to sip clumps of gooey caramel. As much as I love burger king I will not frequent that location again
LU
Lucindy Whitfield
The person at the window was extremely unprofessional, no smile, greeting, or customer service. Simply the total of my order and question about condiments. What would have been priceless and intimately better would have been that warm greeting and smiling face from someone who realizes that they chose this job not the other way around. Moreover, the customers pay to come there and they get paid to be there.
LE
LeeAnn Martin
This is the worst restaurant ever. They have messed my order up 5 times in a row. One of those times they didnt even cook it. Today I thought Id give thwm another try, I stood there some chick with red hair looked at me turned around, the other girl who was working drive thru looked at me. Not one person said anything to me- kept talking to each other- so I walked out you suck and so does tour employees.
DA
Dana A.
Dirty store, the soda/ice machine doesnt look like it has regular cleaning or maintenance. The metal bins where the sandwiches are stacked looked filthy. The place looked well staffed, but the crew all seemed out of sync or were just poorly trained. And they were not courteous at all. Ill vote with my feet, wont be coming here anymore.
CA
Carl Petee
The food and service are up to fast food standard. Quite yummy and cheap. The bathrooms are cleaned with a pine scent that wafts into the dining area, tainting the dining experience. It is better than a bathroom smell wafting in, however.
HA
Harlan Thompson
Food is not bad & burgers are nice size & filling, although there isnt much difference in size between a Small & Large French Fry. The Burgers are a lil expensive by themselves, so it is better & cheaper to purchase a Combo.
TO
Tommy Manson
For fast food, these guys are definitely give you what you expect. Ive never had a mistake, the drive through times are normally low, and the food has minimal time left in the warmer.
PE
Peter Robben
I got the small frie, soda and two cheeseburgers for $3.49. Price was great, but the fries and burgers seemed like they were not fresh.
DE
dennis gordick
Foods always good. They make some mistakes, like mixing up food. Friendly employees. Inside is clean most of the time.
CH
Chris Seeber
Dirty Burger King, place definitely needs an update. The flow is way when you try to move through this store.
MI
Mike Corcoran
You guys suck I said no pickles and its even mark on my wrapper but I have pickles on my sandwich anyway
AM
Amanda Benedict
Onion rings are always over/under cooked. Otherwise food is good. Usually not much of a wait.
JA
Jai L.
Horrible attitudes from the window person. No personality. Food was sloppily put together.
NA
nanobot revenge
Even their fish sandwiches kinda taste like burgers. Which I kinda liked...
EX
Exodus Heath
friendly staff, decent fast food, dont get the cheetos chicken fries
SC
Scott Bonner
This one is run down and shabby looking. Food is still good though.
MY
My Farm
Great service always!! The girls are on it.. thanks girls!!
DA
Darrelene Jones
Always good food here. Fresh, hot and quick. Good people
SC
Scott Rowland
Went through the drive-through, they got my order right.
ER
Eric Wilson
Pretty good. They always mess up my order though.
KU
Kurt Kohnen
Challenged workers. Seem confused all the time.
MA
Mark Hightower
Fast service and positive attitudes all around
DO
Donna Lindsey Baker
Close to the house , great grilled burgers !
DE
Delbert Hults
normal fast but slow staff appearance poor
ST
Stephen A. Jones
This plaçe is fine, nothing special
D
D D
I really dont have any complaints.
GE
George Kehm
My son had to get the Mac Cheeto .
CH
Chester Jones
Very pleasing and very delicious
ED
Edgard-Elvire Edorh
Best Service and Friendly People
JO
Joe Messina
Delicious, hot, and wonderful!
KY
Kyle Moore
Great prices and good food.
TA
Tammy Thurston
Buy food before I head home
TR
TravisAKempf
Decent Service Decent Food
ER
Errol Moruzzi
Good food for a low price
LO
Logan Rules
Great food and clean area
WA
Walter Johnson Jr
Its cool could be better
RE
Renee Mosley
Great customer service.
DA
David Grant
Good food and its cheap
FR
Fred Mills
Great food and service
TO
toni-giavonni moore
Veggie burger to die 4
KA
Karen Combest
Good customer service
AB
Abla Nsougan
Very nice and clean
ST
steve mcroberts
Excellent service
GR
Grayson Woollard
Food always cold.
TE
Terrill Carbin
Always Delicious
BR
Brandy Jerden
Step out n bout
DO
Douglas Henderson
Ok cool with me
AN
anna moruzzi
Burgers are good
VI
Vinny Bee
Great service!
JO
Jodi spradley
Fast service.
JE
Jeramy Thompson
Fast good food
MA
marjorie williams
Just lunch
DU
Dutt Patel
Good food
AB
Abubakar Khemseth
Awesome
JU
juyun lim
Good
SU
Susana Martinez