Address: | 12398 Olive Blvd, Creve Coeur, MO 63141, USA |
Phone: | +1 314-878-2220 |
Site: | tgifridays.com |
Rating: | 3.4 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–10PM |
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Amber Estie
This place is Beautiful! The people are wonderful!! As soon as we walked in the worker at the front wasnt the table seater but she spoke happily with us until the other person came back and chose a nice spot for us. The one young man was very kind and friendly as he kept opening the door for us as I had to go back out to the car once or twice. The food, Endless Apps was DELICIOUS!! But my favorite of ALL was our Waitress Jamie. Jamie was so kind and friendly and helpful she even surpassed the quality of the food...and it was darn good food. She knew the menu very well and made excellent suggestions. We talked to her for a bit and she was awesome, down to earth, super honest and halarius. We had a constant motion of food and drinks I dont remember a moment that I had any less than 1 and a half cups of soda or longer than a minute or two of an empty plate. We had also asked for a soda to go but after we paid we forgot. Started heading out to the car and THIS GIRL comes RUNNING out with our soda telling us we forgot it. The food is excellent and I LOVED it. But my number one reason to go back would be for Jamie. Shes awesome! I have never had a better waiter/waitress before. One woman gave us a dirty look for comming to the front to attempt to pay but I wouldnt reflect that on the place at all. Just the circumstance. That is quite literally all i can say negative though. Go here and ask for Jamie to be your waitress.
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Cindy Andert
So disappointed! This place continues to slip as prices go up. The cleanliness was poor. The floor was slick from grease. Food was priced too high for quality given. The service was so bad! The poor hostess was running everywhere while servers leaned on the bus stations. We saw our waiter when he took our order, dropped out food and gave us the check. I was hoping to hear about drink specials and later dessert. The dirty dishes sat in front of us until we asked for the manager. No one ever asked how our food was. We had to ask another server for more napkins. She dropped bar napkins a few minutes later. We were never asked if we would like dessert. We told all of this to the manager who gave is a speech he had obviously given before. The manager basically did nothing. He didnt ask us if we wanted dessert!! Apparently he just assumed we wanted something for free. We had already paid our check. We came to this place for a burger and dessert. We were so disappointed and wont go back. While we were talking to the manager, a different table had another server looking for our waiter. A family who was being seated at the table next to us, asked to sit elsewhere because the seats and floor were dirty.
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StLouisBandit
Though the staff was pleasant enough, the service was quite poor and the food was apalling. I know, its a chain restaurant, and you cant set the bar all too high. However, I feel compelled to share my opinion so that others can avoid a similar experience. My food, and everyone elses who I dined with, was repulsive. It is apparent that all of the food arrives at the restaurant pre-cooked and pre-portioned, and is simply heated up. My chicken had a consistency that can only be described as a cross between tofu and jello. Nasty. Really nasty. It seems that they use prepackaged, processed meat, and then toss it on the grill or in a pan momentarily to give it a little "sear" and hopefully pass it off as fresh. Everything else was, frankly, really gross as well, but when the origins of your meat is unknown, thats just downright scary. I cringe thinking about the fact that I consumed a couple pieces of that stuff. Avoid this place (and all other locations) at all costs.
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Kerita anakoro
This is the rating only for my last visit. I came hungry and looking for excellent food for me and my grand daughter . Granddaughter ordered jack Daniel burger her favorite. She wanted the burger medium well, what she got back was a super rare burger still red all inside. Waitress was so upset, she said she was going to have the burger redone. We waited ... and waited. Finally, her food come back perfect. On the other hand ,while my granddaughter was waiting for her food my chicken wings come out super cold. Again we waited and waited. Grand daughter eat up her food while waitress went to get the manager. We waited to speak to the lady manager. Waitress informed us she was coming. Waitress very upset and keep apologizing. I like decided to get up out of my chair get the manager myself. Saw our waitress was there talking to her again. Manager said something short to the waitress and never came. I was furious, SHE NEVER CAME?.
JA
Janet Cashly
Horrible customer service. The manager Steve was extremely unprofessional and rude when I called to place a to-go order. I’ve been spending almost $100 a week at this restaurant for the past 2 years and they were acting like it was going to kill them to take one more order from a loyal customer 5 mins before the kitchen closed. All the money I’ve spent at this location and they treat me this way. Steve the manager was making it seem like he was doing me a favor. Ummmmm. It’s ME who is spending the money. You guys can’t pay your bills without customers like ME spending their money at your establishment every week. They need to have customer service training. And Their servers walk around on their phones listening to music all night. I’ll take my money somewhere else. Do NOT go to this location.
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Tiffany Jones
I had second thoughts about going to this location, but not many restaurants are open late and when I googled restaurants that were open this one came up stating that it closes at 1am. I decided to go ahead and go to this one. Well it turns out that the kitchen closes at 12. Cant say Ive ever been to a restaurant that closes the kitchen an hour before closing. The previous time I came here the waiter came to the table and in the middle of us ordering our drinks he just walked away, and didnt come back at all!!! We had to flag someone down to take our orders. The new waitress was very nice and friendly, but that didnt make up for what had already happened. Needless to say I WILL NOT be back to this location and I will be telling everyone that I know not to either.
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Arion Mershon
our food was luke-warm. we waited over 40 mins for our food to come out. it was not busy (christmas day 3pm). our waitress Loretta, Lorette didnt check on us, we had to call out "excuse me" every time to stop her from walking past our table. I found hair in my dish, informed our waitress Loretta & she responded "OK" & then left our table to deliver a drink to another table. she then came back to ask me if i wanted a new macncheese. no sorry no nothing. & in the end she tried to discount my meal instead of fully taking the infected with hair meal completely off my bill. i asked for a manager & she went every way around the world to make sure her mngr didnt know. i was & still am disgusted about this location.