Chanticlear Pizza Grill
| Address: | 16415 County Rd 30, Maple Grove, MN 55311, USA |
| Phone: | +1 763-494-9949 |
| Site: | chanticlearpizzagrill.com |
| Rating: | 3.8 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 10AM–2AM 10AM–12AM |
Location
Photos 100
Reviews 11
AN
Anna Oehser
The food and service is great at this restaurant! Ive recommended it to several friends and family that said the food was great and they were excited to have another sit down choice in another area of Maple Grove. The owner really does care about providing quality product and good service. As with any new business, especially a restaurant, there are a few growing pains to making it a well oiled machine. Timing of seating, ordering, food preparation, delivery and most importantly being able to adjust when big rushes come in. For anyone that hasnt been in this industry, its not an easy one AT ALL, especially in its infancy. We live in a society that often has unrealistic expectations. If your expectations are good quality food and portions, family friendly, nice place to catch a drink, please be patient while they sort out the kinks. If you want fast cheap pizza then Little Caesars is probably a better option for you. Ive been to the same restaurant near me several times and once in awhile the meal gets screwed up. I know the restaurant is great and if they fix the mistake no harm no foul. I just went to a brand new restaurant in Albertville and the service was really, really slow, and the food came out slow at different times, but I understand their goal is to figure it out. So we were kind and patient, and in return they were appreciative and grateful. The food was good and well go back to support them. If it becomes a pattern then you have something to complain about. After all, we all want choices when going out to eat, so please support your local businesses and give them a chance to become amazing.
KH
khalon curry
I went to this establishment once and will never return. My family and I walked in on a Friday night and their were 2 ppl cleaning tables from a previous party. One lady looked like she was ringing the party up and an older lady jusy standing around. All of these employees watched us walk in and did not once come over to greet us or take us to a table. After 5 min of standing there my husband get the lady that was ringing attention. She motions the older lady over to greet us as she already seen us walk through the door. She proceeds to seat us in a booth that has a full table of people in front of it and there are at least 7 empty tables around. I refuse that booth and she gets an attitude. Needless to say me and my family took our money to a more polite and friendly establishment. I do not recommend this place to anyone and I do not see them lasting very long. The location and the staff are terrible. The staff needs to go through how to greet customers class because they will be the reason this place stays empty. Horrible service, if I could rate it a zero I would.
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Alexander Chebykin
Worst pizza I ever had. Second time ordering from this franchise; first time the pizza was bad, but I gave them the benefit of the doubt. From order time to delivery, the pizza took one and a half hours to get here. This chain has been serving Twin Cities for over 50 years and in all this time Chanticlear did not learn how to make a good pizza. The dough was dry and burnt. The cheese was compacted and leathery. The topings were more sparse than the fish population in our depleted oceans. The whole pizza tasted like it was made in 1964 and it was more expensive than the competition. What am I paying for? Even frozen pizzas taste better and fresher. Terrible experience overall. Extremely disappointed. Save your money or go somewhere else.
PI
Piboo Photo
They have, in my opinion, always had the best pizza on this side of town - and the pizza is still great -- but service in the sit-down restaurant has been poor most of the time weve gone in there. There is no one manning or watching the front-desk, and if you go in to pick up a pizza, you can stand there forever waiting for someone to come over (even after they see you) -- theres nothing posted that says youre supposed to go to the bar to pick it up, nothing that says youre supposed to seat yourself. When you do get seated, server service is spotty. They seem to disappear into the backroom, and we have usually had to go to the bartender to get them when we need something. Hope it improves soon, or they wont be open long.
TO
Todd Hallstrom
I have always had great luck with their Pizza. I just went to the resturant and the food was great. Large selection if you are not in the mood for pizza. The service was spot on and we had the spinach and artichoke dip which was outstanding and the fish and chips was to much for one person it even tasted like walleye!! My friend had salad and spagetti and loved it too. The new place is roomy and many screens to watch any game or your favorite soap. We give it five stars if that is the highest a critic can give.
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Paul Wilson
I visited the place last night for the first time and was delighted with the pizza and service. We collected 2 pizzas take out style. Id like to say thank you to everyone that helped us. We ordered pizzas and were expecting to wait a few minutes. I had a great conversation with the owner and ordered an appetizer while we waited. Her recommendation was delicious. Our pizzas and app came so quickly I will have to go back soon.
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Ian Cross
I used to be a regular customer at chanticlear pizza and their pizza and service was always great, but ever since they moved next to hobby lobby and became "chanticlear pizza grill", the service has become TERRIBLE. If you make the mistake of attempting to eat here, be ready to deal with incompetent employees, managers that know even less than the actual employees, and cold food that takes over an hour to get to you.
DA
Dan Mayer
Great Pizza. BRUTAL, BRUTAL, BRUTAL service. Worst service I have ever had in a pizza joint. It consistently takes an hour an a half to get a pizza delivered, even though they tell you 45 minutes, every time. The wait in the restaurant is just as bad. Again, great pizza, awful service. Plan two hours in advance, and you might be okay. Maybe the new Red Savoy in Osseo puts these guys out of business
CI
Cindy Bradske
The Fettucine Alfredo sauce itself was good and came with a good amount of chicken, but then a healthy sprinkling of cheap Italian seasoning and parmesan on top kind of ruined it. The Caesar salad was made with iceberg lettuce and not romaine and for an Italian themed restaurant the garlic bread should have been awesome, but wasnt. They do have good pizza and a lengthy beer list!
MA
Malika BenRedjeb
Stopped in for lunch. Had the bang bang shrimp, a pizza with spicy sausage & fresh mushrooms and the fish and chips. All of the food was delicious and came out quickly. There is a great craft beer selection and good happy hour specials. Our service was really good (Lynn). We will definitely be back and would recommend to anyone.
NA
Nathan
Lunch buffet was almost completely empty with only two lonely half finished cold pizzas available. The salad bar was stocked, but it is hard to justify going to a pizza buffet on salad alone. I would like to say that perhaps it was timing, but it was Noon. All in all, it wasnt a very good experience.
