Bamboo Village Restaurant
| Address: | 737 W Main St, Anoka, MN 55303, USA |
| Phone: | +1 763-432-0902 |
| Site: | bamboovillagemn.com |
| Rating: | 3.8 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 100
Reviews 6
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Nicole Foss
This restaurant was recommended to me by a friend who frequents this place and said their food was amazing. My overall experience was not a good one. Upon arriving it was nearing closing time and the first person greeted us and was overall pleasant; however, the lady she asked to seat us did not seem happy to accommodate us. She did not greet us and seemed to be extremely irritated. After we were seated, the waitress did not take our order on paper so when we received our food there was an error in the order that we could not straighten out and ended up paying for something we did not want. We told this to our waitress and while she acknowledged we said something, she made no effort to fix the problem. When we received the main dish the waitress sat down to do her homework and didnt bother to ask us if we liked our food, or if we needed anything else which I think is important. The next time she got up was to give us a bill not even bothering to check to see if we needed water refills. As I was paying for my food, I scanned the bill and signed to the agreed charges. Later I looked at my statements saying that my card was charged for $3.11 more than I had signed for. Unfortunately, I was already too far from the restaurant to return to correct this. Overall, the food was okay but the service was horrible. I would not recommend Bamboo village to my friends nor would I come back to eat here.
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Shannon B
The egg rolls are good and they are huge. All meat. I like the dipping sauce/juice they come with too. They are not like a typical egg roll you would get somewhere else. You get two in an order and can be FULL just from those. We order for pick up and usually get the sesame chicken. It took a while but we learned if you order it with the sauce on the side they will come out cripsy (how we like it.) Otherwise the breaded chicken is soggy and therefore, not very good. Occasionally I get the walnut shrimp and let me tell you... it is to DIE for! This is one GREAT thing on their menu (I say this because I havent tried many things.) It is a little more pricey than the other menu items (around $12-13) but SOO worth it. And it is enough for two people I believe. We always order the pork fried rice and sometimes It has too many big onion chunks and is a bit too salty (not sure why we get it each and every time with that being said.) The people who work at the counter that take and get your order ready to go are extremely personable and friendly... we ate in "once" and had probably the most unfriendly waitress Ive ever had the displeasure of being served by. I dont know, maybe she was related to the owner? I do think you get more food when you eat in.. but id rather take it home and not deal with the attitude.
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Cogs Tinker
Ordered delivery at 7, was told the wait would be long, Im fine with that, I understand dinner rush at a delivery food establishment! What Im not okay with is that I got a call 2 HOURS ago that they were on their way, Ive gotten two calls since asking my address again and one asking me to give directions here. Its been an hour and a half now since the last call, in which I gave step by step directions on how to get to my house. I just wanted rice and soup and IDK when or even IF Im getting my food at this point. I feel terrible for the delivery driver, but at the same time its been two hours since they left the shop and Ive confirmed by address three times as well as given step by step directions on how to get here. They CLOSED at 9, so somehow I doubt Im getting my food. I just wanted easy dinner and I had left over money in my budget enough to treat myself after having a bad day. This is a huge splurge for me. I called the delivery driver 2 hours after confirmation he was leaving the shop and was told that I wasnt getting my food. After three calls, confirming my address multiple times, giving step by step directions on getting here including cross streets and exact directions from every landmark they asked about, Im not even getting my food. Im livid.
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Patti Erickson
The worst customer service I have ever seen. I had my order delivered and part of my order was missing. I called the Bamboo Village and the manager told me they were too busy to send out the rest of my order. I then said to credit my Visa and the manger said it would be easier to give me a $10.00 food voucher that he would leave at the register. I stopped in to use my food voucher and of course they couldnt find it. The manager came up to talk to me and he was extremely RUDE! After I explained the story he rudely said " I told you I would give you the $10.00, what do you want". When the manager bought me my food he said "your welcome". I didnt reply and walked out the door. The manager followed me out and said " dont ever come back". I walked back into Bamboo Village and asked why he felt I should thank him for making a mistake? His reply " get out of here". I usually dont write reviews but this was awful!!!!
MI
Michael Embry
This place is horrible and so are the employees. Ordered food that arrived hours late, ice cold and so bad it only fed the trash. Called and was refused a refund but promised a credit from the manager. Upon trying to use the credit received a call a few minutes after placing the order. It was the same manager who then said, "I would never issue a credit for that amount." Told him we didnt want it since the only reason we were giving them another try was the credit. Called the store again to find out they were still intending to send the order. Since there was an addition to it for my mother on her card Im sure they were just going to charge her for it. I told them to cancel it and we wouldnt have ordered from there again. Thats when the woman on the phone said, "Good, then dont call back!" Illegal credit charges anyone? Horrible cold food? Employees who treat you like the trash food? Then this is your kind of place.
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monkeygodbob
I know what youre thinking... this is the only place that delivers Asian to my work! Stop! It doesnt matter. Let me tell you a story.. My job is literally 3 minutes away from this place. I ordered it an hour early and asked them for them drop it at 1150. Which the lady on the phone happily complied with... Well fast forward to 12:22 when my order finally arrived. I was offered no sort of compensation even though it was agreed my food would be here before my 12 lunch break. Completely missed my lunch, and am now stuck eating my lunch as fast as possible for the 8 minutes I have left. I called and was apologized to. No sort of compensation offered. Never will my coworkers and I order from this atrocious place again. I hope this will help you decide against it as well.
