Ichiban Japanese Restaurant & Steakhouse
| Address: | 915 N Wisner St, Jackson, MI 49202, USA |
| Phone: | +1 517-315-4970 |
| Site: | ichibanrestaurants.com |
| Rating: | 4.1 |
| Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 12–11PM 12–9PM |
Location
Photos 100
Reviews 6
RI
rickandbarbara
Extremely poor business move tonight, Ichiban Steakhouse. My husband, (who travels alone on business and had been traveling all day) headed to your restaurant tonight, (May 30th) a full one hour and 10 minutes before you closed (8:50PM-closing is at 10:00PM). He was told that he couldn’t be seated because they don’t seat and serve “parties of one” at the hibachi table. He asked if he could be served steak at a regular table and was happy to do so. He was told no. He was told by the host or manager (male) – not sure which – he was only offered “sushi or rice” as the two foods they would serve him, which my husband does not eat raw fish. Instead he was told…”hope someone comes in to eat so we can seat you”. He had a beer and waited until 9:30PM, and no one came in. The big question here is, why do you discriminate against seating “parties of one”? And before you state it’s not discrimination, you would seat a party of two with no issue, but not a party of one, so this is clearly discrimination and discrimination against a business person who only travels by himself – he’s always a “party of one”. So, because of your extremely poor business practice of discrimination, you are going to be reported to the state of Michigan. My husband travels to make a living for his family. It is a part of his job requirement, and Michigan is in his sale territory. And you have a restaurant edict that states “parties of one” cannot eat at hibachi and because my husband travels as “one” person, he should be turned away from your restaurant? In my husband’s travels, he has never been treated like this at any other hibachi, and he frequents them. He has always been served as a “party of one”. You were recommended by the hotel he’s staying at, but no longer. The front desk person was notified of this and they were completely shocked and they were embarrassed by recommending you. I was a hotel manager many years age and the local restaurants relied on the business of the hotel guests in the area. Is that it, you don’t need the business? You’re thriving at such an exponential rate; you don’t need business from a “party of one”. Also, he is a diabetic and had to wait that much longer to eat. He came to hibachi to have something healthier than fast food, which is challenging as someone who travels for work. And before you say, “he could have gone somewhere else…”, or, “it’s our policy…” - so could have too the women who sued the cake baker in Oregon. They, however, have been awarded 6 figures and had Duff Goldman make their wedding cake – so how were they “wronged”? On the other hand, my husband walked away hungry. I am posting this several places so folks know how you treat potential customers. Maybe they’ll think twice about eating at your establishment and then you’ll realize “parties of one” actually do pay the bills.
A
A Private User
I tried a variety of rolls, a Happy Avocado salad, and a tempura banana a la mode at Ichiban. Considering all the things I ordered, the bill was not that bad, but everything except for the banana (since you cannot really shrink a banana) was significantly smaller in proportion than any sushi place I have ever been to. We hardly got any food, so we kept ordering more stuff because we were still hungry. The seafood tasted like it had been sitting out for a while--it was not very fresh. I was also a little disappointed that they did not scoop out the avocado from the skin when they put it in the salad. There was supposed to be some wasabi dressing in that salad that I am not sure was even in there. I am tempted to go back to try the Udon soup (in hopes that it will not look like linguini). I consider Pick N Save sushi average and, sadly, will go there instead next time I want cheap sushi. Anyone who says this is in the top three in Milwaukee must be under the impression that the restaurant has only two competitors, and that is not the case.
SM
smsscd90
I have been here many times with several different people with me. Every single time the service has been excellent or at worst good because of a mass amount of people. Skimming through the reviews and seeing a few people comment on "bad service," "long waits" and just overall uncaring. I am wondering at what times did you arrive? If you arrive during their most busy time, yes there will be a wait, ask for a table or go to the sushi bar and ask to be put in the next available table. If you arrive minutes before they stop sitting people for a day or when they close for lunch yes they will try to rush you as they are supposed to be prepping for dinner or closing for the day and you arrived and are present past closing time. Ending this review this is the best restaurant that I have personally been to. Food is great, chefs are better and service is usually very very good. If you have the spare cash around this is a trip well worth the money.
BR
Brian Christoffersen
As far as hibachi grills in Jackson go, this place no doubt takes the cake. When compared to other hibachi grills Ive been to in say, Lansing/Okemos or Kalamazoo/Portage, it falls a little short. The food is certainly tasty, but seems to lack some of the signature flavors Ive come to know with better hibachi. The meal I had was good, but just seemed to be missing some of the teriyaki flavor Ive come to love about hibachi. My girlfriend enjoys sushi, and she wasnt impressed at all. Said it was good, but everywhere else weve gone was better. Overall, Id say that if youre looking for good food and an enjoyable atmosphere, but dont want to take a drive to Lansing or Kalamazoo, then Ichiban is great. However, if youre looking for more of an experience and amazing food, make the time to drive to Lansing or Kalamazoo for better Japanese cuisine.
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A Private User
We will not go here ever again. Small and crummy, with the dirt marks on the walls, I felt like I was at a food court in a mall, rather than a supposedly traditional sushi bar. The atmosphere made me worry that I was going to get sick eating bad fish (I didnt, thank goodness), which isnt a good feeling to have when you first sit down someplace. While they do have an extensive menu, the basic sushi rolls were bland and fell apart very easily. There was not one Japanese person working there when we were there, and the woman making the sushi was very slow. Priced the same as other area sushi restaurants, I will go elsewhere next time. Also, it seemed like the only reason the place was still in business was due to its proximity to UWM, and we appeared to be the only non-UWM students there (and this was during the summer)
A
A Private User
Ichiban has the best fish anywhere in Milwaukee. Forget about paying for bad, skimpy overpriced sushi just for the atmosphere, when you want really good quality sushi or sashimi eat at Ichiban. I eat here probably once a month for the last 5 years and i have yet to be disappointed. The staff is friendly, the food is great, the owner is really nice and even gets behind the sushi bar and prepares the food herself. A great find for sushi lovers. Also the other food here is great as well, try a soba dish, the nori chips, the tempura, everything is soooo good. and priced very well too. .
