Shamrock Irish Pub

Reviews 13

BA

Barnabas A. Christian

Since Im always in pursuit of the Best Burger in the Tri-County area..Ive heard alot of BUZZ lately re: the Burger at the SHAMROCK PUB, so today (5-23-09) I stopped in & was grateful to see a outdoor patio! Beth a wonderful server stopped by with a CHARMING SMILE & FANTASTIC attitude! and I inquired about the Burger...she lit up and was enthusiastic about it! and then offered me 3 cheese choices ( american -cheddar-swiss ) and a 1/2 basket of fries and a Glass Mug of Water & CHerry Coke The Burger was off the hook..made fresh from a special Blend from Eastern Market This Burger was bigger than the BUN....Moist thru-out & charred perfectly Now Im plotting my next visit thru UTICA! ty ((((BETH)))) Ty Sharock PUB ps of course I headed to ERMAS Custard for Dessert...but they were Lined up big time at 3pm on a saturday

---

A

A Private User

Ive traveled the world to find a better burger. Kobe Beef burger in Vegas, Los Angeles, Germany, Toronto, Ohio, Pittsburg, New York, Boston, Rhode Island, St. Louis, Miami. Ive yet to find a better burger than the Shamrock Burger. Its one of the two places in the world where I can say, "You cant go here (Utica), without going there (The Shamrock)." Everything compliments itself which makes it so perfect, from the seasoned fries, to the price value, to all the staff helping each other out – so you dont necessarily have a designated waitress, everyone is trying to take care of everyone. Very relaxed environment, couldnt recommend it any more highly.

---

A

A Private User

Went there for my birthday with a group of about 6 people. Our initial waitress seem annoyed that we would walk in at 10 on a Friday. She took our drink orders and left. 10 minutes later, waitress #2 delivered our drinks. Shortly after, our food came out. Another 15 minutes later, our third and final waitress came and asked if we were all set. She did not ask if we need more to drink another appetizer to share, nothing. These waitresses need to be reminded that selling is part of the job. The more money I spend, the more money you make. Bad attitudes and poor service will ensure that I dont visit here again.

---

XS

xsamis

This is the best burger place in town, let me adress some of the complaints, the waitresses write what u had and put the bill on the table, this isnt an actual bill its to keep track of what u ordered, the waitresses are very friendly, i never feel rushed and when i am in a rush i always get very fast service, also season fries are salt and pepper on them, they charge u 29 cents, big deal if u try salting and peppering fries yourself when u get them the seasoning will not stick, and you will have unsalted fries, stick with seasoned fries theyre 29 cents more and make your life easier nuff said

---

RA

Ramon Turcotte

I remember growing up in Utica and on occasion eating frog legs at this place (and of course onion rings). I had no idea they were frog legs the first time I had them although they were great (both in size and in taste, they were bigger than chicken legs in length, obviously bullfrogs and not the local leopard frogs) and they are certainly worth remembering (from around the 1960s). I certainly hope they still have them on their menu along with the burgers. Ill bet if they still have them, they are the biggest sellers of all! BTW your links are all broken beyond your home page. Ray

---

JO

Josh Barczewski

Great food, menu hasnt changed in a long time but thats because they dont need it. Burger and fries are generally the go-to option, but they have other bar food on the menu (Chicken tenders/wings, fish & chips, etc.). Good beer selection. Dont come here expecting high-class dining, all the food is served with disposable tableware and silverware. Service is always quick and friendly. Outdoor seating when the weather permits. Keno and sports are usually on if someones playing. Only qualm would be the size of the place, always gets packed Friday-Sunday for dinner time.

---

DA

Daniel Tank

Friday October 12th 2012 My table was served RARE meat. We ordered MW. The staff is ignorant in that they tried to tell me I was wrong to question them and there superior cooks/wait staff. She said, "Our medium is different." Yeah, like practically raw? I said... I argued, with absolutely no intent on really resolving anything resulting in the waitress telling me, "You can leave and never come back." And that is exactly what I intend to do. I am not going to eat D-grade beef that is undercooked and risk illness because your establishment is ignorant.

---

KI

Kim Grose

Went there for St. Patty Day this year. Raw burger served made us sick. Called the next day and spoke to someone who claimed it was not his problem and no one there to talk to. I was just trying to inform them of the food poisoning. The guy told me to call health dept. Which I did after seeing MANY violations online of food handling. Owner the wanted to talk to me..he was not a pleasant person. Never again will you get my money! I used to go there a lot but after how I was treated when I called to inform them I wont eat there again.

---

BO

Bob Saget

So heres my experience.... walked in and full of people. Loved the atmosphere. Burger and fries for 5$... yes please. The burger was honestly made to order as if you were bbqing at home. Their ranch ( I love ranch ) was amazing. One "kinda" bad thing I will say is that I asked for the burger well done and I was still a little pink inside... but lets face it... they probably made it that way cause it tastes better...ya know? Anyways. I will come back. Great service. I like all the bars in utica so far.

---

LI

Linda M

This is terrible for food and customer service. We were served hockey pucks when we ordered red/pink centers. The owner disagreed so they took them back and cooked the same burgers more dah! Now we could not even chew the leather. The owner informed us that we did not have to pay and dont come back! Why would we? Really guess they can afford to lose customers! Btw we drank espensive craft beer now they can keep it! This place sucks! :-(

---

NI

Niklaus Mikaelson

This place was bad from the minute we sat down. There appeared to only be one waitress and she was very rude. I had asked the waitress if she could have the cook cut my burger in half and she replied "no they dont do that, that is why you have silverware." Even though the "silverware" consisted of a plastic knife and fork. The food was ok, but they didnt have simple toppings like bacon! It was an all around bad experience.

---

JO

John Gonway

Great place. Very friendly. Food is good. Needs more Irish whiskies to be an Irish pub. Please can we get rid of the waitresses that shout "can I order?" to the bartender to place a drink order? Sit at the bar for a half an hour and it is like being an air traffic controller but with no control. There is a waitress station so just use it instead of shouting over ones patrons.

---

BO

Box Human

If youre looking for good service, you wont find it here. *Every* time Ive been in here, the wait staff treats you poorly and is snippy. That being said, the burgers are very good, the seasoned fries are tasty, and so are the drinks. Id give it a 4 if the staff was nicer and literally dont ask you to leave when you stay over an hour (while still ordering drinks and food).

---

---