Address: | 13835 Lakeside Cir, Sterling Heights, MI 48313, USA |
Phone: | +1 586-247-8880 |
Site: | olivegarden.com |
Rating: | 3.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Neilla Marinello
My boyfriend decided to take me out to Olive Garden for dinner. We went in on a Thursday night around 7 the place was dead! Got sat right away and then had to wait a good 10 min before our waitress came over to offer us a drink. I had to ask if they had coke or pepsi products. Our waitress by the name of Stephanie seemed so bothered by us. We waited another 10 min for her to bring back our drinks salad and breadsticks. It was the smallest bowl of salad Ive ever seen and 3 breadsticks in a basket. The reason everyone pretty much goes to Olive Garden is the unlimited soup salad and breadsticks. I litterally had to ask for more salad and breadsticks right away. This time she brought a full bowl of salad and 5 breadsticks. You would have litterally thought she was paying for the food herself. My boyfriend got some alfredo bacon shrimp dish and I got chicken alfredo. The both tasted good. We finally got another refill for our drinks. I normally wouldnt complain about the service, I can only imagine how tuff being a waitress can be. But the place was DEAD! And the look on her face and she was so unpersonable it was horrible. We left checked out left her a tip still. Mind you we were at the Hall rd Olive Garden. And live at 18 mile and van dyke. We had to stop at my parents house at 19 mile and Hayes because my boyfriend had to use the bathroom so BADLY! Then about 20 minutes later it hit me. Neddles to say we were both up all night in and out of the bathroom. Thank God I have 2 bathrroms in my house! And I had to call into work the next morning because I was still sick and was up all night in the bathroom. I will be calling the restaurant and speaking with someone in charge. And most DEFIANTLY will never return to any Olive Garden EVER AGAIN!!!
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Malgorzata Blaszkiewicz
Food was decent but our waitress was rude and unhelpful. Out table of four adults was place at small side table. After receiving salad we notice all of out silverware was dirty and not just dirty up to our standard, there were still pieces of food sticking to it. We ask politely if we can have new silverware and our waitress respond "all of you?". That was really rude. Not "oh Im sorry, let me see if I can help you"- she just give us strange look as if we bothere her so much with our request. Afterwards we order our main dish. It was loud and I did not hear when she explain side dishes for our main courses. I ask if she could explain and the answer one again was rude "they are in the manu, I already said that twice ". OMG, I was angry and embarrassed. She was probably half my age and acting as we were the reason of her miserable day (or job) whichever she blamed her costumes for. I will never com back to that place again.
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Jonathan Fisher
Disappointing. Let me first say my server was excellent. Unfortunately I do not recall her name but she was prompt, courteous and knowledgeable. The food is where the ball was dropped. I ordered something simple; Fettucine Alfredo. Usually this would come with choice of soup, salad and the entree. To my nisfortune, they now only offer soup or salad and the entree. When my entree arrived I was very disappointed. It was oily and had none of the flavors of cream or herbs. But only of heavily buttered noodles and Parmesan cheese. And I didnt have my server add any cheese. I are half of it then went home. Not one to complain and I thought maybe it was just my appetite. Later that evening I tried again and instead, that fettucine found its way to the bottom of my trash can. All this for 20 bucks. Now Im not a cheap guy but I think for 20 dollars I should get better quality then what i recieved today.
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Calvin Cotton
Greeters were more interested in having fun than doing their job. Called ahead and was skipped over numerous times before being seated. New renovations loo nd more like a banquet hall than the cozy atmosphere that it was before. Service was more of a get you in and get you out than anything. Salad,appetizer,and entre were all right on top of each other. It was more like a fast food experience than anything. What a shame. This Olive Garden used to be my FAVORITE restaurant and now I probably wont be going back. Its not like Id do take out either. Tried that before and it was low grade and prepared wrong. They dont have any problem charging almost top dollar for a Burger King experience.
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Eric Ra
Waitress was nice but terrible forgot kids drink, water refill, basically everything we asked for. Said to order appetizers and kids meals on kiosk then said our appetizer wasnt on there few seconds later after she added another one the original one came out. Asked for more Alfredo sauce she ordered it on kiosk it never came. On to the food order tour of Italy the lasagna was flat and small nothing like we ever had there before my wife got same and her chicken had odd texture and was rubbery. The ice tea that was ordered was warm with little ice 2.89 a glass. 73.00 later I think piada would have been better. Wont be at another Olive Garden again
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Shaye olszewski
Staff was very courteous and our party of 6 was overall well attended. Food prep time was okay, not particularly fast or slow. But the salad did a nice job combating the hunger until it was ready. Personally I had unlimited soup and salad. A few plates of greens and a few bowls of soup later I was fairly satisfied. I stuck with the Chicken Gnocchi soup which Is highly recommend by me. Servicer even sent me home with an extra bowl without me asking which was pretty awesome. Only strife was our party left without the famous Andes Chocolate after dinner mints because servicer apperently forgot them. But this is only a minor critique overall.
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Rachel lauren
Today is mothers day and I really wanted olive garden take out since I havent had it in over a year and it is my favorite. I was so excited, but when we got home and took our food out it was almost a joke that they would serve that food to people. I could of made it better. Soggy stuffed mushrooms, cold bread, burned chicken parm and basically bagged lettuce and no toppings. Glad we paid 50 dollars for the most disgusting food I have ever seen!. idk what happened to them, their food used to be delicious. I give up on Olive Garden, I will probably never go back now, not worth it.
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Beverly Hudson
It was only my 50th time at this location never have i been told if i shared my salad with a 4yr old id be charged. Then we waited 10 min for our bread n soup just as we started eating it the meals came needless to say i ended up not eating my meal cause it was cold then as we waited for the check for another 20 mins the eaitress couldnt remember what we all had as take home..ive gone hrre for years and have loved it it was a real let down last night with faimly from out of town its sad that one experiece can diminish what usely is a great time..
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Walt Rogers
On February 9, 2104 we went to the Olive Garden in Sterling Hts. We we entered they said it would be a 30 minute wait. Surprise, ten minutes later we were seated. We ordered our food. The server brought our drinks and the salad. 1 hour later still no food. The waiter said hed get the manager. after 10 more minutes no would showed. The waiter disappeared and we never saw the manager. We got up and left, BYE BYE Olive Garden. Well go to Carabas or Macroni Grill. Will not set foot in an olive garden waiting room again. Horrible customer service.