Address: | 37010 Van Dyke, Sterling Heights, MI 48312, USA |
Phone: | +1 586-276-0788 |
Site: | chickenshack.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 10AM–9PM |
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Nicolette Threnody
Some of the worst food Ive ever had, from any place Ive ever eaten in 32 years. Five shrimp in the snack, which mostly consisted of fried, rather tasteless breading. Potatoes that were absolutely swimming in butter or oil -- there was around a quarter inch of the stuff pooled on the bottom of the container, where most of the seasoning has also ended up from the looks of it. Im trying to salvage it with napkins and paper towels as we speak, and those are already soaked in grease. This was my first experience with Chicken Shack, and my meal feels way overpriced at $8 (not to mention: what kind of restaurant doesnt stand by their product enough to issue refunds if necessary? I worked at Pizza Hut for half a decade and we always did that). Any given Coney Island in this area does fried shrimp better, not to mention that you can get a giant Styrofoam container of excellent Chinese food or a decent large pizza for the same amount. I honestly feel ripped off, and we wont be back.
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Diane Kubik
The chicken was horrible, the customer service was worse. I returned the inedible chicken while my family ate the rest of the stuff which we dished up for the kids. By the time I returned they were full. Our family dinner, a big treat we looked forward to. was ruined. Adding insult there was no apology, and I was treated like a pest. I worked 4 hours for this splurge, an apology would have been nice. At the very least a small amount of courtesy instead of a scowl. Some sort of compensation would have been nice too, but I guess putting you out by replacing the chicken was over your limit. Were sad well not be enjoying our favorite splurge again, but family dinners and hard earned money are too precious to waste on Chicken Shack.
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john kesto
Where should I start ? Ok lets begin with ownership wish I knew his name (old fart with glasses) this guy is always rude and grouchy, has no customer service skills what so ever not once have I entered this location and encountered a service smile. Dining area is just plan pathetic greasy tables and chairs dont want to forget the napkin dispensers all stained with sauce residue , does anyone clean at this location..!!! As you can see here in the pictures below theres some sort of infestation of mice/roaches etcetera god knows but I will not be eating here again LAST TIME I ATE HERE I HAD FOOD POISONING.... BUYER BEWARE ****
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Lauren Rose
I have ALWAYS LOVED chicken shack. Ive been eating chicken shack since I can remember. I went to this location yesterday and the girl behind the counter was SO rude- all because I was asking questions about the menu. Sorry I dont know the menu up and down and I would like to know what Im ordering. I love chicken shack but I wont go back to this location. No wonder why there was no one in the whole restaurant.
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Dennis Jolet
Been going to chicken shack for over 35 years and the last 2 orders from this location have been the worst I have ever had. over priced greasy potatoes, soggy cod fish and everything tasted like it was heated up in a microwave. have never had bad fish like this. last order was chicken and that was just as bad. I have ordered my last meal from over priced food from Chicken Shack.!!!!!!
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Monico Havier
Chicken Shack (for me) is a guilty pleasure. Theres absolutely nothing healthy about anything they sell but Ill be darned if it doesnt taste good. Most of the menu features deep fried food that gets served in a whole lot of sauce so it can be a bit of a heavy meal. Great flavors definitely come at a price so Chicken Shack is something Ill have only from time to time.
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1stack Mack
Is the owner of this location a retired cop? You walk in the door and instead of a friendly smile, he rudely stares at you. I see cops eating there as well. Yikes! The atmosphere of this place makes me feel uncomfortable.
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Bob Recio
OMG! ALWAYS GOOD! Everything. But we were told yesterday that this location doesnt serve coleslaw, even though its on the menu. So we had to get our family meal with broasted potatoes AND french fries... Still great!
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don parlo
Beware-Horrible, every employee was a teenager dirty, unkempt with no communication skills and even worst was their cooking. Apparently millenials run this location! A Total mess,dirty, youve been warned
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Steve Czapiewski
Best Chicken Shack location in the Metro Detroit area. Theres a reason why Chicken Shack is voted "Best Ribs" year after year from local magazines and newspapers. Its because of this location.
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Martin Hogan
Best fish in the area, but it is far from healthy. Still, I love the Cod Snack. The chicken is not bad, but the Cod is delicious!
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Dan Johnson
My favorite barbecue chicken tenders always awesome and fresh as can be add the broasted potatoes and Im a happy camper
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Jesse Kaufman
Surprisingly good chicken. Best cheat meal comes with the potatoes and the roll. Looks dumpy but the food is solid.
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Austin Tierney
Tasty fried chicken, if youre in a pinch I suggest calling ahead because orders can take a while to prepare.
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Brittany Bucko
They get pretty busy but thats the food is great. Also check out the app grubhub for possible delivery
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K C
Their chicken tenders snack is pretty good for the price, but after 4:00 PM, the price jumps way up
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George Fields
I like this place good chicken only thing I wish the wing was bigger. Other then that Ill be back
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Gordon Wilson
Nice and fast customer service. Chicken was good would go again if Im in the area.
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Jessica Kastel
The food was good but they went up on their prices. That is why I didnt give them 5*
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stevehuckss396
Good food and friendly cashier. Everything was ready fast and hot as it should be.
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Samsara Sigma
Food is good, service are fast and they know how to prepare the food right.
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Nicholas Wilkerson
Good chicken. Good people. The ford guys that come in are mean tho.
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A Private User
Ribs were amazing but the chicken was dried out and all around bad
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Wightman, Shawn K.
Absolutely terrible food and service; save your time and money!
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Justin Holmes
Nasty chicken horrible service terrible attitudes from workers
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Jeremy Work
Great selection of lunch combos for affordable price.
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maryann cisneros
Best ribs and chicken Ive ever had. =)
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Michele Blundell
Love the chicken and boasted taters.
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Jimmita Carter
Love the chicken bites and cole slaw
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Jeffrey Harris
Love watching the Tigers here.
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Chad Do
Great chicken tenders and ribs
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Kyle White
Amazing place, great food!
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Jesse Hyatt
Food worth the price
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Jason Quayle
The best chicken!!!
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Paula Hoover
Great food
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Nancy Darlean
Good