North Shack Inc
| Address: | 1990 E Auburn Rd, Rochester Hills, MI 48307, USA |
| Phone: | +1 248-853-3366 |
| Site: | northshack.com |
| Rating: | 4.2 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 85
Reviews 18
T.
T. M.
Today is Saturday 5/13/17. At about 3:20pm today, I decided to give North Shack a try. Id never been there before, but Ive heard the food is good. I went through the drive thru and placed my order. The young dark haired kid that took my money and gave me my food was plain rude. Not even I guess so much as rude, just said nothing to me. Zero greeting, like he hated his job type of thing. No hello, no nothing. When he handed me the food he handed it to me and said nothing and closed the window. I sat there for a minute because Id never been there, I had no idea if he gave me everything and if I should pull away. So, thats when I caught his attention and said do I have everything? He goes yep. No smile, no nothing. Just an attitude like I was a big bother to his day. So, thats when I told him I thought he was rude. I got no apology lol, no nothing. Just a dumb blank stare as he said oh well, I dont talk much. WOW! What is wrong with these companies putting people to work in customer service roles that dont care to work in that capacity? People with bad attitudes and no sense of customer service or even a personality? I wont ever go back again. Companies should want your business and work for it, not take it for granted. Well, anyway, the chicken was good and the broasted potatoes were good as well, but only one star because the kid at the window ruined the visit.
AN
Andrew Koval
FRIED CHICKEN COMES TO MIND WHEN YOU SAY SHACK. WEST COMES TO MIND WHEN YOU SAY NORTH. ANYWAYS IM OFF TOPIC BUT BEING SKINNY BEFORE NORTH SHACK CAME INTO MY LIFE WAS NOTHING UNTIL I DECIDED TO TRY THIS LIL DELIGHT. TRY THE CHICKEN. YOU WILL FORM AN ADDICTION. YOU WILL SPEND EVERY DIME ON YOUR NORTH SHACK FIX. YOU WILL LOSE YOUR JOB BECAUSE YOURE TOO BUSY PASSED OUT ON A THIGH BINGE TO REALIZE YOU HAVENT GONE INTO WORK SINCE TUESDAY AND ITS TWO YEARS LATER. AFTER 8 MONTHS OF TREATMENT I CAN FINALLY EAT NORTH SHACK IN SMALL PORTIONS (about 2-3 pounds of potatoes and gravy and 30 piece chicken combo) BUT I MISS THE GOOD OL DAYS SOMETIMES. try the wing ding dinner its worth falling off the wagon for. #KANYE2020
FA
Faith Elkins
Ive tried ribs from everywhere, and North Shack has the best ribs anywhere, in large part because the barbeque sauce is perfect, not too spicy, too sweet, or too hickory flavored. Its delicious, and the ribs themselves are always meaty and tender. They are comparably priced to other rib places. Their chicken is also delicious, but its rather expensive. Meijer fried chicken tastes just as good if not better, and you can get a whole chicken for six bucks. Their sides are somewhat limited -- broasted potatoes, french fries, onion rings. That being said, they are all good, and the onion rings are beyond compare.
JI
Jim Bronco
The best "broasted" chicken anywhere. This is the best place for chicken and ribs. I highly recommend the chicken and rib feast with the "broasted" potatoes and coleslaw. I have been a regular here for a long time. We just had a company event with North Shack food for about 60 people and it was great, everyone loved the food. The service they provided was excellent and very professional. Communication was great and food arrived on time and very fresh and hot.
A
A Private User
The cod dinner is so insanely yummy! Get the broasted potatoes instead of fries (we often get just a side of the broasted potatoes themselves for Sunday family dinners because they are so good) and a small order of the battered mushrooms! Sure, you are doing some hardcore arterial damage but the food is delicious and a dinner from here is cheaper than a large meal at most fast foods and youre almost guaranteed to have leftovers!
AN
Andrew Taylor
Its a step below chicken shack in my mind. Theyre food is, across the board, worse than most sit down restaurants with a similar menus but youre able to pick it up at a drive through, so thats probably to be expected and its still fairly tasty. Ill take this over any other fast food. I will say that the drive thru is incredibly slow to the point where I wonder how I should be categorizing this place.
MR
Mr Cendro
Broasted potatoes are great. Chicken tenders were ok. Fried mushrooms, fav. Cheese sticks and onion rings were frozen pre-breaded so underwhelming there. Doesnt seem like a fun place to work. Not a lot of perky smiles behind the counter. Overall... Ok once in a while for a change of pace but not wont be a frequent customer.
BR
Brian Bialik
Best broasted potatoes around. The chicken is good but not as good as it was a few years ago. The staff was nice but seemed to be overwhelmed. I have never been charged for BBQ sauce at a chicken place before lol. This place charged me .50 a piece for BBQ sauce, so FYI if you like BBQ sauce bring some from home lol.
A
A Private User
Always the best! My brother lives in Alabama; he turns green with envy because there is only one North Shack! Others dont compare! I love this place and now I can use my Recycle Bank points for chicken dinners. Bring on the broasted potatoes! My chicken is always "hot and fresh, and well worth the wait!"
A
A Private User
I grew up in Rochester, Ive lived in three states different states now in the past 10 years. Two of which were in the deep South. I have yet to find a place that can do chicken as well as North Shack. Everytime I return to Michigan, its imperative that I stop by; its like visiting relatives!
KI
Kim Natzke
Chicken, Ribs, Fish, Broasted Potatoes, Cole Slaw are always very tasty. They have a few seats to eat inside and also offer take out. They cook the food at the time you place your order, so if you wish to have food ready when you arrive it is recommended that you order in advance.
MI
Michelle Reckner
Diane that works there needs to learn about customer service, never have I ever spoke with someone with suck a terrible attitude. Time to hire some competent people before this place loses customers like myself who have been coming here on a regular basis since it opened.
1S
1stack Mack
They even have broasted mushrooms, a throwback from when Shelby Twp was home to several large mushroom farms. Excellent fried fish as well. It is so refreshing to visit an independently owned restaurant, as the employees care since they have a stake in the company.
JO
joe bags
Lived in Michigan mt whole life and I used to eat kfc 8 times a day because I loved it so much. Tried north shack and now I north shack 12 times a day cant get enough off thay crispy chicken mmmm mmmm eat it mmmm
HE
Henry Won
I have been their customer for 10 years. The taste has been consistent, and the meal of today was still good. The seasoning of chicken is not salty unlike Chicken Shacks.
MA
Mark W
Thats twice i tried this place an been let down on off hours. cod was deep brown from old oil an potatoes same...the one on 14 mile is way better all the time.
SH
Sherry Drainer
I ordered barbeque chicken and it was breaded. Taste terrible. Also ordered chicken legs they were very small. Onion rings were cold and seemed old
TY
Tynisa Wilkerson
Food is amazing!!! So far, Ive had their shrimp, tilapia and chicken. Heard the ribs are spectacular. Will definitely order some next time I go.
