Thee Office Pub & Cookery
| Address: | 128 S Main St, Romeo, MI 48065, USA |
| Phone: | +1 586-752-6680 |
| Site: | theeofficepub.com |
| Rating: | 4.3 |
| Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1:30AM 10AM–1:30AM 12–10PM |
Location
Photos 100
Reviews 9
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Daniel Korte
We called ahead and asked what time they were opening on Sunday. They had told us 11am. When we arrived at 11:30am, the doors were still locked, so we called again and they said "give us 5 minutes and we will open up". We sat down and ordered our meals. We had all ordered house salads, which come with a bread stick. They brought our salads out and said they are still working on the bread sticks. If you open at 11am, why wouldnt you have prepared bread sticks ahead of time? Next, I ordered a Patty Melt sandwich. I had asked for medium cooked. I received my patty melt and started eating it. The meat was well done, extremely dry. Not to mention, the bread was burnt, and the fries tasted stale, hard, and old. We had also ordered a Rodeo Burger, asked for medium cooked, and it too, came out well done and dry. After that, we had complained to the waitress, who definitely did her job. She had went and told the manager about how upset we were. We waited about 5-10 minutes, and she came back stating "we will give you a 25% discount". Now, how come the manager never came out to ask why we were upset? Anyways, the manager finally made his way over to our table. He had this "tough guy" mentality immediately and came off extremely defensive and arrogant. We had explained that we were upset and a 25% discount was not suitable. He would not listen and kept talking over us rudely. I have just never witnessed a manager that treated their customers with such disrespect. Not to mention, after we complained to him about how we called ahead to see what time they were open, and someone stated 11am. He said, "Yea that was me, and I lied...people make mistakes...we actually open at noon". If you are running a restaurant, wouldnt you know your hours of operation?? After that, then he had the nerve to say "We opened up early for you guys". Just nothing but excuses and nonsense coming out of this unprofessional, rude, arrogant managers mouth. After we called him out for being basically an ass, he then decided to comp us for our whole meal. Lets just say, we will not be coming back.
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Alex Johnson
The pizza at times is among the best in the area. However, you have to order extra sauce to actually get enough sauce to taste it on the pizza, which is a drag considering they ding you $3.50 (I think) for extra sauce. Totally lame. Thats bad enough. My last visit they completely lost me. I ordered extra sauce on my pizza, was charged for it, and very definitely didnt get it. If anything, Id say it was actually LIGHT sauce if anything. I complained to the waitress and considering what they charge for extra sauce, my complaint was very valid. I didnt expect them to make me another; I very reasonably asked to just send me a little side of extra sauce and Id be happy enough (although Id rather have had it on the pizza like I had ordered it). The ridiculous waitress told me that she could get me "another" thing of extra sauce but that she would have to charge me again! I lifted the cheese for her and you could kind of see remnants of sauce but it clearly was definitely not extra sauce. She stubbornly maintained her position and made it clear she was not at all interested in advocating for me. "So in other words I have to pay $7 to get sauce on my pizza?" I asked astounded. I continued to press the matter and she dropped the extra sauce charge off my tab which made it better but I dont get why she just couldnt have grabbed me some sauce from the back and I resented the resistance she gave me over the matter, as it seemed such a reasonable remedy. If you can get sauce on your pizza (or prefer light sauce), the pizza is absolutely outstanding; if you dont like dry pizza, be prepared to pay and then get resistance about getting what you paid for.
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Kristie Philliben
My family and I ate here on a Saturday evening. We were told there would be a 20 minute wait, and after 40 were finally seated at a table. Once we were seated and ordered, our food took an HOUR to arrive at our table. This is unacceptable!! On top of the wait, we had a rude waitress who made the experience that much worse. She rolled her eyes at me when I asked what bun my sandwich would come on since they were out of what my sandwich came with (the jalapeno cheddar artisan bun). I thought that was a valid question. We never were asked if we wanted any drink refills and it took her 20 minutes to check back with us after she dropped off our bill. We spent over 2.5 hours in that place! We will not be back...ever!
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Brian Bialik
I met up with some friends to here to have a beer. The staff were great and the pub was really cool inside. Some people in our group ordered food and they were served in a reasonable amount of time for a busy place. The food looked great. Of course my beer was awesome too. They had a few TVs with sports on so that was cool also. My only concern was there were peanuts everywhere. If I would have had my son with me I would have never been able to come in because he is allergic to peanuts.
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Adrienne G
Prices are reasonable until you want any substitution thats at least $1. Gravy is 0.79. An extra piece of bread 0.59. Extra salad dressing is an additinal cost, etc. I understand upcharges but it was excessive. My cod was undercooked and the owner actually argued with me that it wasnt even after showing her all the pink. She made the situation worse ( I had my family all try it just to confirm) I live in the area and will not be back or recommend this place until new owners take over
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Geoffrey Walker
Terrible Food. I ordered the Reuben which was described on the menu as "piled high corned beef". I am posting a picture so you can see what "piled high" means. I have never had a Reuben with less corned beef anywhere. We also requested our fries to be lightly cooked after seeing the fries coming out burnt. Guess what... our lightly cooked fries came out dark brown and black.I am posting a pic of owe also. Very disappointing experience. Wish we would have went next door instead.
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Brian Mendell
Best pizza and burgers in town. They have a great selection of beer and also have a great rotation system of craft beers for beer snobs like myself. The staff is always friendly and the patrons are too. They have Keno and a relaxed atmosphere to watch a game or just hang with the locals. I truly do love this bar.
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Elizabeth Hills
Great food, atmosphere and service. Deducted a star because the two hostesses were snotty about our indecisiveness to figure out where we wanted to sit. We were basically indifferent. Big attitude! Other than that, great experience. Also, the muther clucker sandwich is AMAZING.
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Monica Guza
Ive been coming here for 40 years and have never had a bad meal. The service is amazingly fast considering how popular this place is - faster than a fast food restaurant - WAY better food! and the lunch specials usually are even cheaper.
