Asian Express
| Address: | 3520 Okemos Rd #10, Okemos, MI 48864, USA |
| Phone: | +1 517-349-8865 |
| Site: | asianexpressokemos.com |
| Rating: | 3.4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 4–10PM |
Location
Photos 4
Reviews 22
AS
ashlyne borruso
Ordered delivery and was told the total was 13$. The driver gets there and my total all of a sudden became 22$. My 12 year old sister answered the door and questioned them about why the total was different. They gave her a hard time, and she gave them the 22$- no tip for the way they acted. Then the food wasnt even what we ordered. I called and the manager screamed at me, literally. I was screamed at about what a horrible person I was and how they are losing so much money and how they will do nothing for me because THEY are struggling. I could barely understand what she was saying because of how loud she was screaming at me. She hung up, I called back again. After 3 phone calls, they blocked my number. I called from a friends phone and they answered. I have never felt so ripped off in my life. THEY screwed up the order and the total but somehow this is my fault? Bad customer service and stealing from customers is why you guys are losing money.
JO
Josh Morgan
Horrible service! Ordered for delivery with confirmation at 4:30 only to wait 2 hours for my food! Delivery told me the food was NOT prepared in time for pickup. Called the restaurant to get my money back only for them to complain that it wasnt their fault! Not my problem that miscommunication happened. Worst of all, they hung up on me after yelling at me about blaming them! Never order from here.
SE
Serina Rios
The food use to be wonderful, but now its pretty bland and the chicken is really dry. The rice has hard chunks in it and the customer service is slow. I called in our order and was told it would be ready in 15 min. I got their 20 min later and it wasnt ready. I waited an additional 25 min before the food was ready. Nice people just poor service.
TO
Toni Du Randt
Awful, I will explain why: 1.salty sprite (yes. it was salty) 2. Moist mushy mystery meat= "chicken" 3. Combo does not come with drink 4. My partner and I got the same fortune w stale cookies. 5. Also, bathroom located down very dark long murder-vibe hallway. 14/10 do NOT recommend. Just go I subway 4 doors down Love tmoney and tpal
NI
Nikki Dietrich
Terrible experience!! Food was delivered an hour and a half later than the expected arrival time. When we called the lady was absolutely rude and tried to just blame the driver; when he had showed us the transactions between himself and the restaurant and it was definitely their fault, No apology even!
AN
Anoymous User
The service and food was absolutely awesome. The food was fresh and the service was fast. I had Orange chicken and chicken lomein. These were the best I have had in the area. The new cashier is super friendly and easy to communicate with. I am definitely going back with my family!!
WI
Will Alexander
Love this place, not just your generic americanized asian food like sweet & sour chicken & lo mein (though they have that stuff too). The really good stuff is the korean menu & their specials. Really recommend their bibimbap its the best in the lansing area.
ER
Erinn Nagler
They remember you even if youve only been there once! The food is delicious and the portions generous. Their Wonton soup is my favorite, with fresh veggies in it :) Definitely my favorite place to go for lunch during the work week :)
LA
Lauren Rael
I ordered cashew nut tofu. Lunch special was $6. There was a little tofu in it, probably a few forkfuls. The rest was mostly water chestnuts and crappy mushrooms. Flavor was just salty. Wouldnt go back.
RO
Ron C
The food was barely edible the almond chicken was so hard you could not cut it and when I talk to the owner he did not even care. I am not I am not sure if it was a language barrier but he just said okay
DR
drummernoe
Absolutely terrible food!!! Nothing tastes fresh and the chicken is tough and full of fat. The Kung Pao sauce was watered down and has a very nasty taste to it! I will never go back again! GROSS!!!!
NI
Nicole Powell
The service was fast and very friendly. I ordered house fried rice... It tasted nasty. I decided to give them a second chance I order the General Taos chicken a week later and it was really good.
NI
Nicole Fulton
Definitely a good food experience My go to Chinese fix Best hot sour soup around Polite people, atmosphere is dated but food is grand
JA
James Roberts
Friendly, fast, and a feast! Cheap prices with large portion sizes makes for one worthy chinese resturant for this guy.
VI
Victoria MacLachlan
Heated the General Tsos chicken up in a microwave, and gave me fried rice. I wanted white. Not worth the money.
JO
John Wurtz
Quality meat, friendly, quick. My favorite Chinese place in the area...great people too.
CR
Craig Albrough
Friendly people, fast service. My favorite Asian food fix!
AA
Aaron Anderson
I love it here. Very friendly, very fast and always tasty.
KE
kevin thatcher
The staff is amazing and the food is high quality.
AL
Alex Meñdoza Mendoza
Omygad the food is sooo good. Omygad.,
JA
Jack Straw
Excellent food quick. Friendly af
EM
Emily Doggo
Great food and great staff!!
