Lucky House Restaurant
| Address: | 1741 W Grand River Ave, Okemos, MI 48864, USA |
| Phone: | +1 517-706-0638 |
| Site: | luckyhouseokemos.com |
| Rating: | 4.2 |
| Working: | Closed 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
Location
Photos 15
Reviews 16
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Thiefqueenftw
Ive ordered from Lucky House for a long time now and until now, despite the awful costumer service and the fact they are constantly late every time (by an hour and a half or so), I didnt see the point of complaining. However this time, after placing my order for General Tsos Tofu (which I know is a vegetarian dish as the lady on the phone told me many times before) I got my meal with pork fried rice. I have been a vegetarian for over 6 years for religious reasons and when I called Lucky House, distressed and thinking that the order must have gotten mixed up, she told me that the General Tsos Tofu comes with pork fried rice and an egg roll. This obviously is a new combo they are doing and I explained the situation and instead of her admitting the issue and apologizing (which I would have accepted and moved on) she tried to blame me. Instead of taking fault and having a new one delivered she demanded I come into the store and pick up a new one (which I cant due to the fact I dont own a car). After her continuing to insist the situation was my fault I told her I wouldnt be ordering anymore from them if this is how they handled their costumers. She then scoffed and HUNG UP ON ME. I have been a costumer since I moved to the area but I WILL NOT BE ORDERING AGAIN.
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Enver Hoxha
The best take-out in the Okemos/Haslett/East Lansing area for sure. All your favorites, large portions, good quality, decent prices for the quality and the portions. Their fried dishes can sometimes be a bit overcooked (Sesame/Tsos/Orange chickens) but their stir-fried dishes like szeshuan and kung pao are always great. So is their sweet & sour chicken and shrimp if you need a fix of that sort of thing. My favorite is their Hunan chicken, which is a stir fry with lotus root, carrot, celery, mushroom, onion, and those fermented black bean type things that are amazing. A little licoricy and garlicky with just the right kick. My wife likes the garlic broccoli and veggie lo-mein. Their steamed dumplings are also fantastic. Spring rolls are the best of their egg roll, shrimp roll and spring roll options - although the shrimp roll is good too. Not a huge fan of the egg roll. A lot of people seem to order the fish dishes that are usually on special, but Ive never taken the dive. There are a couple tables in there - Ive only seen anyone eating there a couple times though. They also deliver for like $3 more, and its usually fast, but it can occasionally take way longer than it should. We usually do pick up anyway. Great place, and its been around a long time.
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K M
Do not use their online ordering option! I used to stop in to this restaurant and take-out all the time, but tonight I placed an online order, their website states a 30-60 minute delivery window - seemed reasonable. An hour and ten minutes later I was still waiting on my delivery. When I called to check the status, the woman said it would be another 25 minutes. 40 minutes later (almost 2 hours after original order time) I called back and the same woman said it would be another 8 minutes. I expressed how upset I was with this experience, but as I was speaking I overheard her ignoring me and speaking to another customer while I was on the phone. So I hung up. She called me back a minute later and said the food hadnt left yet, so if I wanted to cancel the order, I could.... thats just what I did. I work in the customer service industry, therefore I understand what it means to take care of your customer. This experience was completely unacceptable... I will never order from this restaurant again.
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Melissa Allis
My family LOVES Lucky House!! We have been going to this family owned and operated restaurant for take-out for many years. When I walk in, they always greet me with a smile, and name 3 to 4 of the meals we typically order. The price is very reasonable, and I love that we always have leftovers because the portions are generous, in my opinion. Two adults can share a dinner takeout meal, but we order more for variety and leftovers. Our favorites are the Szechuan Chicken, Singapore Chow Mei Fun, Chicken with Garlic Sauce and Chicken Lo Mein.
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Josh Roberds
I give this place three stars because the chicken fried rice was better than other local Chinese food take out. The sweet and sour chicken was what you would expect from an average China takeout. The Mongolian beef was mostly packed with onions and very little (and I mean little) beef. But the flavor was great. Prices were cheap but it was nothing more than your average Chinese take-out.
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Jason Luna
Wanting Chinese food, I came here relying solely upon Google reviews. I was not disappointed! I ordered shrimp with garlic sauce and my wife had chicken lo mein. Our meals were made quickly and were hot and fresh when brought to the table. The staff are very friendly and helpful. Based on this experience, I will defiantly give them another try when Im in the area again.
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A Private User
I love lucky house! I wont go anywhere else in the area for chinese food, especially Chens. I have been here many times and have always had great food, huge portions and friendly service. Ive also placed orders to go many times and Ive always been in and out, no issues at all. Ill continue to go to Lucky House from here on out! Keep it up!
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Douglas Sharp
Since there are only three tables in this tiny place, its not a sit-down restaurant. Come here for the Chinese take-out. Portions are double of what a normal person can eat in one sitting, and the food is excellent. If you have a group of five, order three meals and split them or plan on leftovers for lunch.
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A Private User
Fantastic Chinese food! I am a very picky eater and I must say that I have not had anything bad at all there. The owners are friendly and the food is being prepared very fast and fresh. Their food is truly the best in town. And their portion is so generous. I absolutely Love this place. :")
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William Leveque Sr.
Ordered food over 1 and half hours called said be rite here, he called said couldnt find house we said we would meet him at gas station where he was and went there he was gone called in and was told he canceled the order.Waiting for food for 1 and 1/2 hours no food big zero.
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Adina Langer
Originally from New Jersey, my husband and I have been looking for good classic Chinese food in the area for a long time. Weve found it with Lucky House. Dishes are reliably tasty, well-seasoned and full of a variety of fresh vegetables. Satisfies our craving.
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A Private User
Weve been ordering from Lucky house for years. Delivery is always consistently within 15-20 minutes from the time we order. The food is always delicious. This family owned business provides a terrific meal time and time again!
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A Private User
Great food, very quick, and very reasonable lunch prices. The manager knows me on sight. A great little hole-in-the-wall!
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Elmer Galeana
Best Chinese food around your area, kung pao chicken and white rice is what I recommend! Also caswhew chicken !
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Kate Simons
Generous portions, reasonable prices, and friendly staff. The food was fantastic and ready quickly.
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Debbi Savino
We are very happy with Lucky House. Good food, always hot and fresh. A favorite!!
