Address: | 26425 Novi Rd F, Novi, MI 48375, USA |
Phone: | +1 248-513-4333 |
Site: | burger21.com |
Rating: | 4 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Evan M
We got the shroom burger, the tex mex and the regular fries. You can specify the doneness of your burger, but their medium is more like a medium rare. The tex mex burger was very good but I have one complaint. The guacamole that comes on it is definitely store bought. Its not fresh and tastes quite bad. The shroom burger was very good too. No issues with that one. I disliked the fries. They are basically the same ones you get from McDonalds. The wife liked them, but she likes McDonalds fries...I do not. The fries werent salted enough for us even though someone else mentioned their fries were over salted. I give this place 3 stars for bad guacamole and McDonalds fries that cost $2.59. I think the burgers are as good or better than bagger daves, but it lacks the sides. The shake flavors sound awesome. This place is like five guys or smash burger with better sauces. The staff was very nice. Nothing around here really serves this kind of burger in this kind of environment.
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Iris Lu
I ordered the shroom burger. It was very good. I ordered to have it cooked medium but it came out more like medium well. I was told that it would come out more like a medium well, so that was a bit of a disappointing change in events. The burger was still good and juicy. It was on the smaller side, which is probably why I initially thought the price was pretty cheap --but its pretty average for the size. The sweet potato fries were pretty good, but I didnt taste a whole lot of sweet potato because they are sliced so thinly. The coolest part of this place was probably the sauce bar. There were so many options and if you havent yet, tried the marshmallow sauce with the sweet potato fries --very good. Good place for an average burger, but I didnt find it to be anything special.
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Ruby
Major disappointment. I ordered a burger and sweet potato fries. I waited an excessive amount of time. They said they forgot to put it on the grill because its rush hour - Im not sure why that would be a good reason?? Most places would have had the manager come out to personally apologize by this time. After almost 20 minutes of waiting, I was excited to finally get my order. By this time, I was starving. Fries are cold. Then I get home, and find the burger patty to be way to salty. I had high hopes for this place, but I wont be wasting my time or money on this place again.
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R. Reed
Ordered a sandwich for myself and one for my wife and I am certain the cashier heard my order but my wifes never came and so she said that we were not rung up. My wife dug through their trash right in front of their lazy asses. ultimately we just said forget it because my sandwich was gross anyway (processed chicken). This place is new but we were there at lunch time and it was completely empty. If you like flavorless fries and gross sandwiches, you should go soon because this wont be here very long.
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Mistie theDog
Love it! Burger was juicy and perfectly cooked. They have gluten-free buns which is such a treat. Most upscale burger restaurants, such as Bagger Daves and BurgerFi do not have gluten free buns. Fries are thin cut and crispy. Several dipping sauces to try. Great shakes and malts. Good service too! Although Burger 21 is a franchise, this store is run by a husband and wife team. They are off to a good start and I hope that they stay in Novi for a very long time.
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Hiba Samaha
I tried Burger 21 with my family over the weekend and loved it! I ordered the Philly Cheese Burger -- it was so full of flavor! Probably one of the best burgers Ive ever had. Their sauce bar is great for dipping your fries in and I like that there are so many options to choose from. I also had the Chocolate Peanut Butter shake which was also one of the best shakes Ive had, full of flavor and yummy sweetness. I cant wait to come back and try their other burgers!
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Mike W
I ordered the Cheesy Burger and both sweet potato and regular fries. Burger was nothing special and disappointing for the price point. Both types of fries were heavily salted and even though they were thin they were not crisp. I admire the willingness to cook the burger patty to desired doneness which is not something many burger joints are willing to tackle. Average place with stiff competition. Unlikely to return on my dime.
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Andrew Westrick
Visited twice in the last month, great burgers both times. The fries (sweet potato and regular) are very good and the selection of sauces are fun to try. They have the "make your own" digital Coke machine with plenty of beverage choices. Depending on who is working, it can be kind of slow, but worth the wait. The staff all seem fairly new, and young, so I think a lot are just learning.
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Matt Felice
The burgers all look great on the menu, but I had the mushroom burger and it really didnt have much flavor. It wasnt bad, but it wasnt a stand out burger either. The fries were nice and hot though and were pretty good though. Pricing isnt too bad, but I ha hoped for better flavor at about $8 for just the burger.
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Tisha Daniels
Great black bean burger and delicious shakes. Was a bit pricey since the fries were a la carte; however, the customer service was fantastic! The young man who took our order was friendly and helpful! The manager was very nice and personable! I cant wait to visit the Novi area again to go back!
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Samantha Yost
Burger 21 is a mixture of Five Guys burgers and fries,steak and shake and culvers. (Although it is not vegan friendly if I recall correctly) It is a place where you order at the counter and get a number then sit down. Your food is delivered to you. It is a semi long wait if in a time crunch.
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Grizzly Wahdan
I tried the Cinco burger and it was very delicious. The beef patty had to be at least 1/2 lbs and it was cooked perfectly, toppings were so beautifully placed that SpongeBob him self would be proud. Wait time was about 10 minutes, pricing was $$, bathrooms were clean, staff was amazing.
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Deborah Smith
You can dine in at this restaurant even though you go to the counter to make your order. There are several sauces provided that you serve yourself and you serve your own drinks. The Burger was not bad at all however over priced in my opinion. I would really give it a 3.5
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Nicholas Galgoul
Great family-owned business that bends over backwards to cater to the needs of their customers. Only place around thatll cook your burger to order too, with tons of killer sauces and homemade milkshakes. Dont pass this place up, you wont regret it.
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Elizabeth Miller
The strawberry shake was good. The cheesy burger was dry and the ingredients did not taste fresh. The fries tasted similar to McDonalds fries. The chocolate chip cookie was not satisfactory. The interior was clean and the staff were friendly.
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Eric Schnabel
Everything from the burgers to the six dipping sauces I tried just tasted meh and bland. The staff were great, the food just didnt live up to expectations. The burger I tried was border line gross, ended up not finishing it.