Address: | 4405 S Westnedge Ave, Kalamazoo, MI 49008, USA |
Phone: | +1 269-381-8889 |
Rating: | 3.8 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–9:30PM |
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Nicole Vesota-Johnson
I have been to this buffet several times, and have also ordered carry-out. I will preface my review by saying that I recently moved to Kalamazoo from Grand Rapids, and have been spoiled by the Ming Ten buffet in Grand Rapids - so I may be a bit biased in my buffet expectations. Overall, the food is pretty good, but nothing special. Here are my typical buffet go-tos, and how I would rate them at Hibachi Sushi Buffet: *Hot and Sour Soup - not amazing, but better than most. Not too thick and has that kick after a few bites without being overly spicy. *Crab Rangoon - again, not amazing, but better than the majority of buffets, simply because this place is almost always busy, so they are fresh, therefore not chewy from sitting out too long. *Sweet and Sour Chicken - exactly what youd expect - breaded white meat chicken, and the sweet and sour sauce is also the standard that youd expect. *Broccoli Chicken - not good. Broccoli Chicken has become my favorite chinese dish over the years, but theirs is lacking flavor, and the chicken is just weird. They must either boil or steam it, because its just limp, lifeless, flavorless chicken. Disappointing. *Broccoli Beef - much better than the broccoli chicken, has more flavor. Texture is hit-or-miss - the longer it sits out, the chewier it gets. *Orange Chicken - awful, awful texture - I think they must over-cook the chicken. After every bite I have to spit a few parts into a napkin that are impossible to chew. *Fried Rice - extremely disappointing. No flavor, rice and vegetables are consistently undercooked. We ordered chicken fried rice for carry-out, thinking maybe it would be better if it were freshly prepared, and unfortunately that was not the case. They seem to use the same cooking method for the chicken as they do for the broccoli chicken, the chicken is actually white. *Noodles - (I have no idea what kind) exactly what youd expect, satisfies my cravings. The only consistently good chicken dish I have had here is the Honey Chicken - the texture and flavor are both good. However, this dish is not offered on the carry-out menu.The remaining chicken dishes are purely hit-or-miss it seems, they are never consistent. A few dishes to try that are outside of my normal go-tos that stand out here are the pork dumplings and the Kung Pow chicken. They also offer more american dishes than most chinese buffets, Ive seen everything from pizza to fried chicken to burritos to potatoes. They arent incredibly delicious but I would imagine these dishes are nice to have for picky children. The selection of toppings, fruits, and puddings at the salad bar is decent, but the lettuce leaves are ridiculously huge. Its like they pull the entire lettuce leaves off a head of lettuce and dont cut them into smaller pieces at all. Very impractical to eat. Finally, the dessert bar is larger than most chinese buffets, but nothing to write home about. They do have scoop-your-own ice cream instead of the standard soft-serve machine, which is a nice touch, but the flavors are standard vanilla, chocolate, and usually one other option, and arent quite as creamy and delicious as ice cream should be. Overall, 3 stars is the perfect rating for this buffet. Its so-so. If you are craving chinese food, and want a buffet where you know the food will be fresh and not sitting out too long, this restaurant will satisfy your cravings. It has all the basics, and you will find a few stand-out dishes each time you go. But for me, I am still searching for something better.
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Matt Foll
I give 1 star because there was endless supply of soda. Back when it was Stir Max it was always good food. Saying that I have spent a decent amount of money at this current one and it has been hit or miss but generally decent food. Here is why I am not going back. 1.) Watched the stock lady take old food from the pan and dump it onto new lettuce but without new food. For the next ones I get multiple plates so I can have a variety of food. 2.) The chicken for the sweet sour red sauce was rubbery. The sauce was normal. 3.) The black pepper chicken was hard and greasy inside. 4.) When I got my stir fry from the grill I had hair in it. The steak which is really thin was pink on the inside ( not sure how due to the grill being hot and it being thin) the broccoli was soft. 5.) The crab Rangoons were soft not crispy at all the cream cheese was thick and heavy. 6.) Seems like the only thing that I like was the salad which I made myself. 7.) The ice cream was not good either. By the taste of it it tasted frozen then thawed then refrozen, when you looked at it you could see crystals on it. I have had that happen to me so thats how I know how that can happen. That was just my experience. The other 3 people in my group had maybe 2 or 3 things that they liked. 1 of them is 5 so try to tell him that he needs to eat is a joke when I am not enjoying my food. So to sum all of this up I will not be going back and now that everyones stomach feels like crap, I will not recommended this place at all. Where I would recommend is a place in Paw paw exit 60 just a couple exits down from there. The food is always fresh its smaller but in my opinion better because of the size. Its called Great China If you have read all of this I am sorry its long but this was my review. Matt.
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Jennell DeWitt
This has been our go to chinese place for ages but it has gone extremely down hill and needs work or shut down. Never coming back to the Hibachi Sushi buffet on Westnedge. First its always grossly not clean. I have been here with family twice before today in the last week or two and the same dirty spots in the bathroom are still that. Today they made an error and overcharged us 40.88 mistaking our check $26 with someone elses. Then tried charging again but it rejected. They took all the money we had aside for our anniversary. Now we are left with nothing and they are acting like we are at fault. Trying to get us to leave something for collateral until we come back to pay the 26 once its put back on the card which takes time. Poor poor customer service and business ethics. We will obviously pay it but now we cant do anything else for our anniversary and the one thing we planned is ruined because they could not even be nice or sorry about it.
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Derick Janssen
The place looks amazing, with a beautiful koi pond next to statues and bamboo and a waterfall. However the experience stopped being nice after that. The price was fair around $9 or so. But you get what you pay for. I started off with the rangoons, those were great. But the eggroll I got was nothing but deep fried cabbage. I got every assortment of chicken. They were all bland and way overcooked to the point where I didnt want to eat it. I try the hibachi because the only thing I found good on the buffet was the rangoons. Everything was looking fine until the end. He didnt season anything and it ended up drowning it in some beefy sauce to the point I couldnt eat it. Ice cream was great. All the other deserts didnt deserve to be up there. Service was ok, I constantly found myself waiting for a drink.