Address: | 3015 S Westnedge Ave, Kalamazoo, MI 49008, USA |
Phone: | +1 269-343-2066 |
Site: | bk.com |
Rating: | 3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
CH
chris hammond
1st off the professionalism in this store on westnedge is by far the worst I have came across in my entire life. Listening in employees taking about smoking weed. Now to the issue at hand. I walked in and someone from the back said we will be right with you. Ok not a big deal. 3 or 4 minutes go by and another young couple walks in. And walks to the opposite end of where the cash register is and the lady says welcome to Burger King what can I get you? Wait!?! What!? While I was there in front of the register for that 4-5 minutes there were multiple employees standing at the register not willing to take my order for an Oreo shake. I have never written a review on this location before but I have had multiple bad experiences from still frozen French toast sticks to forgetting my onion rings on multiple occasions.. This is the worst fast food establishment I have ever been in and I will never return to another BK because of this
EL
Elena Jimenez
First time at this location and never coming back. Terrible service tried to be nice to the lady who was helping but she was not having it. Along with it seeming that coming in was an inconvenience. Manager had come in and everyone behind the counter seemed to be way happier. Food was cold and did not seem like it was prepared properly. Guess thats the trend around here at all of the local burger kings. Word of advice if you want to have customers at least try to be nice. The final nail in the coffin was that when the manager came in to deliver buns her friend got her food before I did.
RO
Ronald Vermillion
Although I had a credit card customer ahead of me the service was good but ordering what shouldve been the hottest items to come out (Big Fish x 2) one was barely warm with other just warm fries were hot enough but hard to sallow when cooled, $1.79 for a small fountain coke is rediculous considering the cost is under a dime, I did get full, two Stars is way better than what I gave McDonalds which was zero stars from last 4 visits over last 3 years, next time Im out of town and want hot fast food I will go out of my way to find a Steak & Shake.
H3
H3llokitkat Fun and Drawing
Cleanliness is alright not enough for me to want to dine in. Older Burger King so they only have one entrance at the very front of the store facing the main road. You have to walk around even if you are handicapped or disabled. The facility is not wheelchair friendly. Staff is courteous and great with the orders. Especially when we had no clue what we wanted. Food order was correct. Fries were not hot, but still ok. Whopper was not dry and tasted as expected.
KI
Kim Waters
Dirty & disgusting lobby and drink area. Over cooked, old fries. Food made wrong. 6 people behind the counter all joking with the manager... no one could be bothered to say hello or address us & it was clear waiting on us was a major inconvenience to the fun.... 2nd terrible service and food within 6 months, absolutely the last time we give Burger King our money.
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Jeff
A "value" menu now costs $9.75. Exqueeze me? a baking powder? And that wasnt even a large size. Go across the street and get 2 pizzas from that guy who owns the redwings. Plus burger king is garbage. Dont support these price gouging (fill in your own 4 letter word(s))s.
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Tasha Thompson
Foods okay but not fresh as it should be, especially the breakfast sandwiches, theyre smooshed and sometimes not hot. Service can be sometimes snotty in the mornings. Employees dont seem to put their all into good service and presentation of the food ordered.
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cle mac
Order a 2 for 10 Whopper meal fries came out Burn mixed with onion rings asked for some new Frys the other price came out raw by then my burgers are cold did not have the frizzy that I want it so I have to get something else was not pleased at all
AA
Aaliyah Cargill
I love this place because most of the workers are awesome, especially Amy she helps out all the time and works really hard even when she doesnt work which Is rare she stops by to see and make sure everythings good,
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brenda sams
I went through the drive thru and the BK sign was still on to only find out they were closed as i started to order. A lady came out to tell me that they were closed , if your closed then the bk sign should be off.
JA
Jason Wunderlin
I waited 7 minutes after I paid to get a bacon cheeseburger, and a whopper junior... 2 quick items. The lady gave me a fry for my wait... I dont even like burger king fries or I would have ordered some!! Wtf?
JE
Jen Geren
Closes early quite frequently.... Hours are posted saying that they are open until midnight. Tonight when we called (after going somewhere else) we were told they were closed because they were short staffed.
MI
Michael Athey
I love this place. Its were Elvis was first sighted after faking his death. The Weekly World News reported it, so it has to be true! A historic location!
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Stephanie White
The fries was under cooked. They didnt know what they were doing. The Mgr. Orders where all mixed up... I just would not take my son or any one there...
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Tara Dingee
Lady at the window was extremely rude messed up a simple order and got mad when I asked her to fix it so it was correct. Didnt even give me a receipt
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jennifer keyser
What seems to be the norm, too much time chit chatting by employees and not enough hustling to get orders out.
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Christopher Forgacs
Clean dining room. The bathrooms were clean too. Food was great and served in a timely if not fast fashion.
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Timoteo Hernandez
no me atendieron vien no me gusto
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Karen Clapp
Service and food good, but building is cold and I dont like the new building.
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Shawn Burks
They are terribly slow and never get your order right, always check your bag.
AM
Amanda West
The workers are awesome, 3 stars cuz they got rid of the cheese tots....
PA
Paul Mefford
Drive-thru lady was really rude and did not give me my change
JU
judah lake
Best customer service ever. Best food ever. Best prices ever.
DO
Done Wit Bull
Good wit service until you eat the food, not always cooked
DO
Donald Dangler
Newly remodeled. Good value. Easy in and put location
WI
Will Carrier
Fast service and it look nice with the new renovation
MA
Marty Richmond
Good food, good service, good prices, easy to find
AJ
AJ Jarvis
They close one hour before theyre supposed to.
CH
Chris Vander Kley
Hardly ever have a line at the drive thru.
RO
Rog3 Brinneman
This the best Burger King in the city
TO
Todd Sage Sage
Services was goId good was terriable
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Todd Geren
Hasnt been very good lately
AL
Alexis Tzeschlock
They have really good food.
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Paul Rugg
The food tasted like salt.
AM
Amy Cargill
Great customer service
WI
Willie Malory
Clean friendly service
DA
Dave Mccon
Needed a sammywich
MI
Mike Prism
Quick bite.
JI
Jinah Willams
Ok service
KE
kevin Gates
Affordable
MA
Matthew Quemada
Decent.
CH
Charles Fisher
Ok
DA
david wells
Ok
JA
Jay Hassler
Ok