DQ Grill & Chill Restaurant
| Address: | 6205 Bardstown Rd, Louisville, KY 40291, USA |
| Phone: | +1 502-231-2417 |
| Site: | dairyqueen.com |
| Rating: | 3.2 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 7AM–10PM |
Location
Photos 60
Reviews 55
AV
Average Southernguy
Have been visiting fairly frequently. Over time Ive observed business becoming scarce, not sure why. HOWEVER, this morning, I concluded I am done eating at this establishment. 1) The drive thru microphone hardly ever works, OR the opreator(s) inside dont know what they are doing. And when you ask them to repeat the order, they get an attitude with you, and again at the window. 2) The hispanic female working the window most mornings, Ugh, her attitude sucks horribly. This morning she cant claim she didnt get any last night due to the four "passion marks" (we called them hickeys in my day) on the left side of her neck FACING CUSTOMERS! 3) my favorite, biscuits & gravy, Ugh...burnt biscuits covered in watered down, liquid gravy, and 4) no receipt. Im just done patron this business. I can overlook a "bad day" here and there, but this has gone on too frequently, especially with the attitude from the employees, that I will go an extra mile down the road to McDs and deal with them. At least their food is always fresh...and you dont get much lip service either...literally it seems.
HE
Henry Howard
Was in there yesterday morning none of there employees wear gloves when preparing orders for customers are handling food in general, this applies to the fat bastard behind the counter with the pony tale and the short little girl that was waiting on the people in the front ,also applies to the manager that was there also waiting on drive thru customers once again she was handling food with no gloves and the place looks nasty on the inside it needs to be shut down. ....
TE
Ted Gocke
Seven people " working ". Drive thru backed up so I decided to go in as there was no one waiting . Mistake #1. Ordering mistake # 2. Waiting 10 minutes for a small dipped cone that was set with drive thru orders. Mistake #3 not asking for a refund . Will definitely not go there again.
BR
Brianna
This place is absolutely amazing. I love coming to this DQ. All the employees are nice and respectful. I couldnt ask for better service. Also, the African American girl that has natural hair is so beautiful. Shes the only reason I come. -Brian.
MR
mrrune9911
Ive been working close to here and got food 3 times now that has been cold. Not having time to get it corrected I eat it but I will not be going back this time biscuits and gravy cold is just ridiculous.
RH
Rhonda Jesse
WORST DQ. DRIVE THRU IS VERY SLOW AND NO WAY OUT OF IT ONCE YOU ARE IN IT. THE PEOPLE ARE NOT FRIENDS. ESPECIALLY IN THE MORNING. FOOD IS NEVER GOOD. JUST VERY BAD OVER ALL. HAS BEEN FOR ABOUT 3 YRS NOW
A
A Private User
First, menu published price, charged us more, what a crock. Chic biscuit, whatever, chic finger on a dry biscuit. Bacon sandwich equals one piece of bacon split in two on a biscuit. Not ever again....
BE
Ben Harrison
The absolute slowest drive thru in the entire city. It is absolutely insulting for them to even call this fast food. If you want to wait 30 minutes in a drive-thru to get your food go here.
AA
Aaron Wise
This place is terrible always slow,employees often mess up orders and are not sorry about it the general manager needs to get involved and re work everything.... dont come here.
HA
Harshal Patel
Absolutely horrible. It took them over 45 mins to put together a #1. The quality was disgusting and under cooked. They should shut this location down. I will never return here.
EM
Emily Heicken
Wish I could give 0 stars. Completely jacked up our order and wouldnt do anything to fix it. Terrible customer service, but who cares because its fast food, right??
MI
Michael Allen
Terrible service. Never gets my order right and every time I order a blizzard you can tell its been sitting a while because its like a shake. Food is poor quality
TY
Tyler Melgard
This Dairy Queen has the friendliest staff youll find at any fast food joint in town. The eating area is clean and well maintained and the food is up to par.
BR
Brett Collins
I was beyond satisfied with my time at this Dairy Queen everything went how it was supposed to and the food was fantastic Ill be sure to visit again.
LA
Lawrence Morgan
We ordered a salad and a Cheeseburger and had the worst experience eating in with Kids without shoes and had Cell phones charging and blasting music.
OL
Olivia Hartman
The staff were nice and seemed to be able to juggle the busy crowd fairly well. Food took awhile to come out but it was nice and hot.
PA
Paul Michaels
We got the breakfast plate and biscuits and gravy. Also the cinnamon roll. The cinnamon roll was way to done. Could not eat it.
SU
Susan Overmyer
Fast, friendly, helpful service! I hadnt been to this location in years due to bad service, but seemed MUCH improved!
JO
Joshua Spalding
Very good ice cream like any DQ. I Havent had their regular food at this location but its always fairly busy.
ST
Steven Chandler
Service was slow, had to remind the workers a few times about missing items, and the gravy looked awful.
R
R W
Sign said open til 11pm. At 10:30 Dining room was closed, drive thru was open. Food was pretty good.
JO
Joshua Gonzalez
Absolutely god awful. Extremely rude. In the area weekly, wont be eating from there again.
JE
Jean Marie
Very slow service and got order wrong. Manager did offer to rectify the situation.
DI
Dizze
Awsomemess service super quick service has changed over the course of 4 months
TI
Tim Barth
Quick and friendly service. They made a great tasting chocolate milk shake.
SC
Scott Whitlow
Best DQ in the Ville, super busy but they always get you through quickly.
JA
Janet Langevin
Very clean facility. Employees very nice and polite. Food was excellent.
CH
chris goodman
Extremely dirty and way to long of wait for a simple blizzard
BI
Bird Man
The biscuits always seem to be stale lately
RO
Ron Evans
Great Breakfast!! Love the biscuits & gravy
JO
Jonathan Rudolph
Dated inside, but the food was good.
AS
ashleigh staten
Staff could care less about anything
RO
Robin Moore
Good for a quick breakfast biscuit.
RE
RestlessJuan
Fast food nothing really special
C.
C. Young
Good value for the $5 lunch!
CI
cindi Peeff
Quality of food is very poor
DA
Daniel Neely
Great place for dessert.
KE
Kevin Lott
Nothing beats a blizzard.
RE
Redmon wade
Fast, clean and accurate
GW
Gwen Goodlett
Good customer service
BA
Barbara Thompson
Slow, slow and dirty
TO
Todd A
Best DQ in the state
TI
Tiffany Dunn
Love the Ice Cream
AA
Aaron LeComte
Always delicious
SA
Sarah Line
Great breakfast
CI
Cindy Sullivan
Good ice cream
ED
Edie Butler
Great service!
VI
Vianey Altman
Slow service
RA
Rashad Holt
Slow Service
CO
Colby J
Good food
RO
Robbin Clements
Good food
MA
Mary Blaszak
Descent DQ
ED
Edward Adcock
Good food
JE
Jeff Fro Dawson
The bomb
BO
boo boo bop
Love it
