The Lakes Bar & Grille
| Address: | 2528 Union Lake Rd, Commerce Charter Twp, MI 48382, USA |
| Phone: | +1 248-366-3311 |
| Site: | thelakesbarandgrille.com |
| Rating: | 4 |
| Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM |
Location
Photos 77
Reviews 8
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Debbie LaPratt
Our night started out very interesting from the fact that the waitress spilled a glass of water on my guest i had for dinner, she could not get a single drink order correct we told her 3 different times and then she even came and wrote it down. It just continued to get worse. Service was so bad the waitress told us she was still hung over from her weekend of partying for her birthday. Just could not pull it together. We actually asked for a manager well the manager ended up being a partner owner. He just did not get it, as we were discussing the poor service he turned it around to it being we had to much to drink to the fact that other tables were complaining about us being to loud. WOW and never during the course dinner were we out of place. Yes we had some good laughs with our friends at dinner. I guess when you are out for dinner your not allowed to laugh out loud. The owner never acknowledged that we had a bad experience. As he was sitting their the waitress brought our deserts and placed it in front of the wrong person and still could not remember who order what. The one guest still had her dinner plate in front of her we had to ask her to please remove the plate. This was just a part of how the waitress just never got it the whole night. How many times does a waitress have to apologize for a mistake every single time she brings something to the table?????????????????????????????? WOW The bad thing is the manager was sitting down at our table and seen how our service was. He never adjusted our BILL AT ALL... I felt the service was terrible and the manager/owner just did not understand about customer service how sad . The food was okay but the waitress I felt the service was so terrible. I love to support small business owners well not this one.
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Anna Cadaverous
Well first off the host was awful. She quite literally just stared at us when we walked in, didnt ask "how many?" or anything. Our waiter was like a robot. He was the most rude, lifeless, and unhelpful waiter Ive had in quite a long time. The food was awful. My reuben was absolutely soggy. It was around the consistency of a wet sponge. When I told the waiter it was awful he actually tried to JUSTIFY IT! He tried to tell me it was soggy from the plate. Are you serious? Then he was a complete dick about me wanting something else. We got onion rings as an appetizer, they were vastly overcooked. We also noticed our appetizer plates were dirty. I mean visible dirt on them. Disgusting. The lettuce they served us for the burger was quite wilted as well. Im not usually one to pick or judge, but this place was just awful. It was almost painful having to pay for such awful service and food.
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Scott Grigg
You would not expect to find a place of this caliber tucked away in a strip mall, but surprise, surprise. Ill be the first to tell you, most restaurants are medicore at best, opting to serve the food Gordons Food Service provides. These guys dont. Our group has been here probably a half dozen times over the past year now and never had a bad meal. Try the Blackberry Chicken, the Flank Steak, Firecracker Chicken or any of the specials. The food is always first class, the presentation is great and the ambiance of this place resembled that of a upper scale, casual restaurant. Our service has always been spot on. I dont know the chef or the owners. Read my other reviews here. Im picky, but this place deserves the accolades. Try it.
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m m
Have been there several times for dinner and the food is good as well as the service. This is the 3rd time Ive been there for lunch with terrible service, very slow. The waitress had a bit of an attitude and acted like she ran the place. Its a beautiful day and they offer outside seating. We asked if we could sit outside and she acted put out as if were causing her extra work. I thought....too bad, thats what we want and you offer it so....get over it. Its clear they only have one chef at lunch because it takes a good half hour to get your food even if you just order soup and sandwich. If they short staff because theyre not so busy at lunch perhaps they should just be closed and open for dinner only.
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A Private User
Lakes Bar & Grille is our favorite neighborhood restaurant. The food is always wonderful. We have never had a dissapointment in the dozens of times we have been here. The servers and bar tenders are so friendly and customer oriented, which is a reflection of the friendly demeanor of the owners who are alway on site to greet you. The cleanliness of this place is over the top. I was reluctant to leave a comment for fear that everyone would discover this great restaurant, but succumbed to the realization that the Lakes Bar & Grille is so deserving I had to let everyone know. Do not confuse this great restaurant with the "Commerce Grille", a mediocre restaurant previously at this location.
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A Private User
This place is amazing! I wasnt sure what to expect since it isnt in a very noticeable location. As soon as we walked in the door we were greeted in a very nice manner. The decor is beautiful. Fresh flowers on every table, perfect mood lighting and comfortable seating. The food alone is worth a stop in. We were in a burger kind of mood so I had the turkey burger and my husband had the black and bleu burger. By far the best burgers weve ever had. The staff was very friendly and the price was unbelievable. We paid $17 for both of our meals! You cant beat that especially for the gourmet food you get to enjoy. I hope everyone enjoys it as much as we did. We are definitely returning customers!
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Indigenous Iraqi
Dont come here on lunch, better yet dont come here at all. Seriously, there was ONE waitress, ONE hostess, and ONE chef - but ONE person running this place. The hostess is the waitress. Maybe I took it too far saying that ONE person was running this place as I suspect that there must have been someone in the back cooking for the patriants. When we first arrived the lady in the front asked us how we were doing and Im positive she asked us how she can help us. (Uh, yes, Ill take a number 5 - hold the pickles). She was completely robot like and lacked any skill of waitress. The food was disgusting and cold. I do not recommend this place to anyone.
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Cathleen Anne
My husband and I ate here on a recent Saturday night. I had the Firecracker Chicken and my hubbie had the Parmesan Chicken. Both were excellent. Chicken can be dry and tasteless but both our cuts were cooked and seasoned just right. My chicken wasnt too spicy but spicy enough to enjoy while my husbands tasted great. Weve eaten at this Union Lake establishment a number of times now and each time we have enjoyed the decor (classy, contemp), the food and the service. The specials are almost always worth trying. We found this place last winter and now eat here every few weeks. Were picky, so know when you eat here its going to be good!
