El Real Authentic Mexican Grill
| Address: | 916 Loganville Hwy, Bethlehem, GA 30620, USA |
| Phone: | +1 770-307-1013 |
| Site: | elrealmexgrill.com |
| Rating: | 4.2 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 10
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ERICA THURMOND
I can really say lastnight was one of the worst experiences I have had at a restaurant in a long.... time. Ive been here a few times probably once every other mth. My family and a friend ate here lastnight, it was so, so busy, but slowing down. Our waiter was terrible, and I mean really, really terrible. I ordered a margherita frozen, no salt, and my meal with no sour cream. You know what I had... are margherita with salt, I had to send back and ask for it in another glass, and could still taste the salt, as well as I had sour cream with my meal. Pretty sure the kids meal came with a drink, and if you ordered aomething like juice their were no refills on it. We asked the waiter this he said the kids meal came with no drink, but said hed bring a juice out anyways. Did get that juice? Nope.My husband needed a refill on water. The waiter had cup with water and poured it into my husband glass splashing water everywhere. I mean really???... Im not quite sure what the waiters problem was... but if I ever return, I promise I will request another waiter. Maybe I should have spoke with the manager, but I didnt feel like showing out infront of friend, and adding to what a terrible evening this waiter was giving us. I really felt like this guy was being purposely rude to us. I watched the waiter with everyone else, or certain people, and he acted different towards them, in a good way. I just think this really sad, and petty. I didnt know people still acted this way nowadays. The only reason they get 2 stars is cause the food was decent, except for the screw ups.
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A Private User
Will never go back! Iordered Camerones Real (bacon wrapped shrimp) which Ive ordered there before. After waiting 40 minutes for our food, the bacon looked like bologna and turned out to be turkey bacon, not real bacon. You could not even see the shrimp because the turkey bacon is processed, chopped and artificially flavored. Tasted nasty. Then the busboy was cleaning the table next to us and threw the leftover drinks so violently into the bucket that it splashed back out onto myself, my husband, the table and our food. When we complained, he just said "sorry" and walked away with the bus cart. As we are wiping ourselves down, we had to flag down the manager, who offered to get us more food but by then we were so disgusted that we wanted to leave. Oh, and when I complained about the turkey bacon, the waiter said, "yeah, sometimes you find things out when you order it."
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Zat Suma
Tried this place when they first opened, it took forever to get our food, we went through a large pitcher of Margaritas and stale tortilla chips before it ever arrived at the table. Then the food was not as good as we expected it to be and said we would prob not go back but friends insisted we give it another go. So we gave it a 2nd try this past weekend and this time the service was better but we got served food (still not good for labeling authentic Mexican) without cutlery and had to wait nearly 10 minutes before they had some available, then the tortillas were sent to the table in the warming container and they were stone cold. 2 tries, 2 dislikes .. will not go back.
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Jared Adams
Great experience and great food. Staff was very friendly and restaurant was very clean; as an example the menus at most places are disgusting and these absolutely were not. They were actually wiping them off when we came in (@5pm Friday night dinner rush). Food was very good and better than any of the local competition with competitive pricing. What amazed me was, the food runners were wearing gloves when they delivered the plates and thats not something you see.... especially in the area. Give this place a shot. Also has a good selection of drink specials listed in the menu as well. Every place is going to have issues occasionally so dont let some reviews scare you away!
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Betsey Clark
My party of 7 ate there around 7 on Friday evening. There was a long wait but the grandkids played in an open area next door while we waited. The restaurant was very busy and our very competent waitress was stressed and over whelmed with too many tables. Our total wait for food was about 50 min and cold when served. We wanted to complain but were more hungry than unhappy. Food was not as good as I remembered. Enchiladas were sweet and dry. The Taco salad was large but also dry. It was hard to catch our waitress to get refills on tea and water. Been were in a dead end hall portion of the restaurant where it was difficult to motion for attention.
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A Private User
Awful, on 05/06/12 my wife went in and had a seat. My wife ordered a simple burrito and soft taco. After 25 minutes she finally got her food. I ordered the camerones real, or the bacon shrimp. My food came out ten minutes after my wifes and we thought that we were being punked. When it did arrive the cheese on top was not even remotely melted and the bacon wrapped around the shrimp was raw. I am now at home and do not feel so hot. If you want good mexican food around here got to la luna or el centinnal. This is honestly the worst food and service that I have ever encountered before.
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Yeshia Edwards
This is one of the worst Mexican restaurant I have ever been too. I had the carne asada tacos, they were so dry, told the waiter and they did nothing. Did not offer to replace them or do I want to try something different, my first time there , went to pay my tab explain to the owner he said well you are the only person to ever complain, I told him cause I come from California not only that I cook them at home and I know what they should taste like. He did not want to charge me for what I eat, but he eventually did. Worst experience will never go back.
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xxchelssssxo
I came to eat here last night. I realized today that my sunglasses were missing, and specifically remember the last place having them being the restaurant. Now Im 100% sure I left them sitting on my table, I have called the restaurant and they did not turn up. So Im positive one of your staff members took them for themselves. I just want you to know what kind of people you have working for you. Food is just ok, not the best. The girls in the front are also not very friendly.
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Blue Creeper
If this rates as best mexican, then you have only had terrible quality mexican food to compare it to. The food was Waffle House quality at best. FLIES buzzing around our food and on the windows was disgusting. The fresh guacamole and cheese dip was ok. Service was ok. Take a Sunday drive sometime and try La Parilla or La Hacienda and see where your standards are after that. 2 Stars only because of the waiter.
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A Private User
This is the best mexican restuarant in bethlehem! The food is great always fresh and the service is outstanding. One time i went there with a few friends, we saw they were closing down and out if respect we left to find a restaurant that was open later. We didnt get half way out the door and they came out and asked why we were leaving and said it was there pleasure to serve us past their closing.
