Address: | 15616 W 13 Mile Rd, Beverly Hills, MI 48025, USA |
Phone: | +1 248-642-6740 |
Site: | kfc.com |
Rating: | 3.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM 11AM–10PM |
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Jeffrey Critchfield
Its actually kind of funny when you go into some McDonalds and see how hard they work to have good customer service, then you go into a place like this. I called in ahead of time and placed my order. The woman said I had to wait 20 minutes until it would be ready. Ok fine, I waited my 20 minutes then drove to the location. After approaching the counter, I waited 5 minutes until someone even came up front to greet me. Then I waited another 8 minutes until my food was ready ( which Im pretty sure they didnt start preparing until after I showed up.) ... You get the picture.
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Christopher Wrasse
Super slow, never has grilled chicken on the ready. During drive thru I was told 11 minutes for one grilled chicken meal and 16 minutes for 2 meals with grilled chicken. Once in line, cant get out until everyones thru the drive thru! Yeah never coming back to this place!
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Gino Soave
Dropped a sandwhich on the floor after wrapping it, put it in the bag anyways with loose potato wedges. Took about 10 minutes for a 2 chicken little and wedges combo, didnt put the right sauces on the sandwhiches, also not enough.
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Gayan Nagoda
People working here are more friendly compared to Birmingham KFC. They are showing daily delas in big bord in front of cashiers desk. Place looks like more clean and well maintained. Not supper busy during weekend evenings.
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Beth Greenapple
Its fast food. What can I say? It aint what it used to was, but once in a while I get a nostalgic craving for a flavor I remember from childhood, and I bite. Its never the same. You cant go home again!
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Carolyn Ferrari
The wait is always so long at the drive thru. Tonight we waited 20 minutes. The lady at the window was really nice, and our order was correct so those are good things.
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Derrick WFC Cannon
Quick service, polite and they do go beyond for their customers at this location by doing more if they forget something, or messed up on something
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Krys Rob
Customer service isnt good. We were not given all of our food had to drive back to get it. Also, they didnt even offer an apology.
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Darlene Samuel
Ms. Judy and, Omgoodness, I cant remember the young ladies name. Darn it! They were both really nice to the kids and I.
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william kemp
Rude slow and food wasnt right you need to make sure your employees at least have a high school education
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kelpogaming i
The service is nice, the employees are kind, my only complaint is that the drive thru is a little tight
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Anthony Price
Service really poor. Servers more interested in checking there phones than taking your order
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Rita Edwards
The second time I have purchased food & did not receive all my food that you charge me for.
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Dani Yale
Dirty! Food and rack on the floor behind the counter, pop machine filthy and not working.
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Fred Kuehnel
Out of chicken. Told me to wait by door and they would bring it out. They forgot. Twice!!!
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Eddie Watts
I love the team members working there, they are pleasant especially Quiana
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Jeff Pynnonen
Sometimes slow. Chicken pot pie is great and on special on Mondays.
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Gregory Thompson
Super fast service but the food was still hot and fresh
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Sanders Hawkins
Very nice and friendly staff! And the Food was great!
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Kenya Banks
Ok food ok service
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Medhat Alsheikh Taha
Nice employees
CA
Carlton English
Daily specials
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Summer Rayne
Great service
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Rhyane Favors
Num.num.num.