KFC
| Address: | 50615 Van Dyke, Shelby Charter Township, MI 48317, USA |
| Phone: | +1 586-254-2370 |
| Site: | kfc.com |
| Rating: | 2.8 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 31
Reviews 22
ST
Steve Baxter
Zero sense of urgency period!!!! If I could give the place a zero, I would! We walked in to see two others waiting plus two cars in the drive through. I joked that it was a bad omen, little did we know how correct I was. There were plenty of staff, 5-6 that I saw. But NOT ONE hustled at all. The shift supervisor greeted us after about a 3 minute wait. We were still deciding so I told him we needed a minute. He offered for us to just let him know when we were ready. But then I couldnt find him. Another few minutes pass and he comes back and takes our simple order of popcorn chicken, biscuits and mashed potatoes. Then the wait continues! After about 2 minutes he comes to tell me that they didnt have enough popcorn chicken to fill the order and it would be ready in 3 minutes. Thats code for probably about 10 minutes!!! All told, we waited 27 minutes for fried chicken!!!! (Not including my needing a couple minutes of course!) Then when we went to leave, the exit door that has no breaking bar was already bolt locked, fire code anyone?? The only decent part was that the guy who helped us was at least nice. Not overly friendly like someone should be in a customer service role, but nice nonetheless.
AL
Alec Constable
This place is a dump. Whenever Id order grilled chicken, theyd never have any breasts up so Im stuck with old chicken thighs and wings. I decided to try the Chicken Bites and they gave me old chicken that was clearly microwaved and forgot my drink. The couple pieces I ate were disgusting and gave me a stomach ache. I couldnt even finish them. Do not go here unless you want to get sick.
TI
Tim Sova
Extremely slow. One of the most disgusting dining rooms I have ever ate in. Look at the pics, dirty floors, ants, dirty tables, ants, sticky floors, ants, mold, oh and did I say ants? If they allow dining room this dirty, how nasty is the kitchen?
A
A Private User
The manager or at least on duty manager when I went there was very rude and actually was making smart remarks to me. This was about a year ago. Despite this being by far the closest KFC I have not and will not go back again.
JE
Jessica Brockway
It took a while for them to understand my order and even after they got it wrong. Food wasnt good either. It tasted and looked like had been pre-made a LONG time ago. It was gross.
BA
Barry Lange
Very clean and prompt service. The woman working, Lindsey, was very nice and courteous and made my order into a meal for cost savings. Best fast food chicken in the area.
TA
Tammy Hamilton
Sometimes they dont listen to u when u order so now I check my Oder before I leave the Oder of chicken was really greasy
TA
Tanya Young
Half of the things on the menu they were out of, what remained sucked! Rude staff also, I will not be coming back!
NO
Nora Gonzalez
Very slow service, chicken never fresh and have the time they always mess up your order.
MA
Matthew Fleury
Everything was okay at best. Food was okay, staff werent great, I dont go here anymore.
BR
Brenda Carroll
Wasnt busy when we were there. The tables and bathroom was clean. Very important.
JO
Joshua Yates
Just came through ordered 6 chicken strips, got to work and had 4. Not cool KFC.
LI
Lindsay A. Sontag
Been sitting in drive thru line for 15 minutes with 1 person in front of me...
JA
Janice Zalewski
How in thw world do you run out of chicken at KFC?
CH
Chelsea Brantley
Worst service and food Ive ever had room a kfc
A
A Private User
Great food this is the only kfc I will go to
JA
Jamie Berry
Its KFC in Lapeer..I need not say no more.
JO
John Marquette
Good food ,good service
AU
Austin Kosmatin
Great service!!!!
KE
Ken Batzloff
Could be cleaner
GA
Gasper Djinaj
Slow service
RI
Rich Smiley
Great Food
