Address: | 1361 N Opdyke Rd, Auburn Hills, MI 48326, USA |
Phone: | +1 248-475-0949 |
Site: | kfc.com |
Rating: | 2.9 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM 11AM–10PM |
AM
Amanda James
During normal business hours ( mon-fri 8-5) the staff here is friendlier than the staff that is there in the evening. im guessing because of all the corporate offices around, they need their more professional staff during lunch hour so maybe people will return in the future. they are always slow, and they dont care if the order is correct or not. each person physically moves slow..as if their brain is always functioning at 50%. dont go to any other fast food place around here either, cause i think they job hop from one place to the next. so same service, just different food.
JI
Jim Hagen
Floor at the order counter is sticky! There were 4 other people waiting for their food, other than that, the place was deserted, at 7:45 PM. Once I finally got my order, I checked & of course, they gave me the wrong sides. Stood at the counter waitimg, it took 5 mimutes just to get someone to acknowledge me & straighten it out! Customer service is not on top of their list.
DR
Drew Blank
The staff was very rude and short, they were very hard to understand(i.e. ebonics is very unprofessional and non business-like). They messed up a simple 3 piece strips order and the chicken wings and cole slaw tasted nothing like the signature kfc recipe/ flavor. idk if they were just having a bad night or what but i will never be returning to this location.
KA
Katie Wilkinson
The service is really poor! The employees really need to improve! The food is ok! The service always makes us wait for our food because they dont have any ready on time! They really need to pick up the slack! The employees are very rude! They act like your not even there when theyre taking your order!
SC
Scott Mitchell
The food is made as well as you can expect from a KFC. They always seem understaffed though and youll have to wait for your food. Out of 50 or so take out visits, Im sure for 20 of those I have received something differently than I ordered. I started going to Popeys more often now.
SH
Sherry Outlaw
Food is always good- getting everything you ordered & paid for is another trick all by itself- 3 out of 6 times going there & missing food or mashed potatoes instead of fries or dark meat when you ask for white meat gets frustrating -
AN
Angela Sanders
Very good service and the young ladies were pleasant and professional considering I had left the KFC at 1000 Opdyke Rd the young lady yelled from inside while on drive thru speaker.And she was not working the drive thru window.
NO
Noline Stinson
Messed up drive thru order went inside ti get it fuxed.Drive thru worker said you need to learn how to talk.then charged extra but fixed order but still didnt give me a pop.Rude worker at drive thru.
FB
FBE 0229
Love me some KFC.... I been living in this area for almost 2 years and they are always out of crispy whole wings. The need to improve on getting customers in and out in a timely fashion.
MO
Morticia Jones
Horrible Service! My co-worker and are here from out of town. The drive-thru was still open. The young who attempted to take our order needs classes in customer service!
AA
Aaron Clippard
The food is KFC so you know if you are going to like it or not. But the service was fast and the workers were nice which makes a difference in fast food.
DE
Devin Richert
Do not go to this KFC. They told me on the phone that they closed at 10. I went up there at 9 and they told me they were closed. DO NOT GO TO THIS KFC!!
FL
floyd goss
The food was not cooked properly and was cold I reported them to corporate. Staff need to change attitude towards customer
JO
Josh Anzicek
Average KFC speed, and the food is 100% what you expect from KFC. Good service, and great consistency.
JU
Julie Wheeler
Order has been wrong on two of the five occasions I have ordered at the drive thru.
AL
Alta Gotts
Shouldnt take 30 minutes to take my order and get my food everytime I come here..
SA
Sam Jones
Food was horrible, order was wrong even after waiting, will not be returning.
SA
Saundra Kiczenski
The strawberry lemon aid was delicious, and so were the mashed potatoes.
JO
Jonathan Zhang
Sketchy, with bulletproof ordering stations and one way vaults for food.
AM
Amber Essa The Medic
The food is always fresh, and the customer service is even better!
KI
Kirk Lanam
Service was a little slow, and the staff were just adequate
PA
Patrick Rodriguez
Stuck in drive thru or I would have left 20 mins ago!!
SH
Shae Ealyboykin
I love this place. This is my favorite KFC.
JO
John C. Fair
The food was actually good this time.
LA
Latoya Jones-Horn
Pretty good to be in the hood
JA
Jackie Curry
Food good service needs work
NU
nunya business
Quick service good food
A
A Private User
Good food good price
AH
Ahmed Safdar
Good fast chicken
JO
Jose Quinones
Great chicken
LU
Luz Diaz
Fast service
MA
Mark muldrow
Rude staff.
MO
morena vasquez
Excellent
MI
Mike Rickerd
Its KFC
AD
Adam Wright
Slow!