Willow Brook Restaurant
| Address: | 16 Hastings St, Mendon, MA 01756, USA |
| Phone: | +1 508-473-4420 |
| Site: | willowbrookrestr.com |
| Rating: | 4.5 |
| Working: | Closed 11:30AM–8:30PM 11:30AM–8:30PM 11:30AM–8:30PM 11:30AM–9PM 11:30AM–9PM 9AM–8:30PM |
Location
Photos 100
Reviews 46
CA
Cathy Ann Savino-Kedzierski
....extremely disappointing dining experience, we will not be returning and the only reason I gave this eatery one star was because the young waiter, although it was apparent that he was new to this type of job, was very personable, attentive and when the problem was presented to him, he tried to solve it despite the lack of assistance from management and the kitchen. Anyway, heres my story: my friend and I were hoping for a tasty, home cooked style meal and were prepared to pay the price for quality. I ordered the Chicken Parmagiam and when the dish was placed before me, I noticed a massive amount of penne that was topped with 2 round "compressed" chicken patties. I immediately knew that this wasnt fresh chicken but decided to give it a chance. After attempting to chew several bites, I gave up because not only was it as hard as a rock but it was completely tasteless. When our waiter came back and saw my un-eaten plate, he assumed I wanted a doggie bag but I kindly but bluntly told him that the food was impossible to eat, it was clearly not fresh and that it had no taste. He went to the manager and the kitchen staff and then came back to say that they had done a quality -control-check of my chicken and that the piece I had begun to eat was the only bad piece on my plate and in their kitchen. Therefore, they said they would gladly wrap up the uneaten piece so I could take my quality-control-tested chicken home to enjoy there! I flatly refused to accept that offer and told him that I wanted a credit to our bill for the meal. He went back in to the manager and I then overheard said man-in-charge exclaim, in a loud voice that the whole restaurant could hear, and I quote, that he, the waiter should "give her what she wants"! This type of restaurant, one that would not take responsibility for the badly advertised and prepared chicken and then when faced with a complaint from a customer, would not offer anything in exchange for the disappointing meal and then made sure the customer knew how mad they were that they had to remove the cost of the meal from the bill; well then, this is not an establishment that one could ever trust to provide a satisfying dining experience!
TI
Tim Michaud
Super menu, friendly staff. Been here twice and remember its good. Prime rib was huge and cooked well, fish was great, scallops excellent, fries, onion rings and sweet potato fries all excellent, and also the chicken parmesan. Desserts are huge. Highly recommended!
ME
Mendon Greenhouse
The owners and staff of Willow Brook do such a great job of accommodating everyone. From our weekly Milkshake runs for the summer staff to providing floral decor for parties there, we love working with them!
PR
Priscilla Lehoux
The food is delicious. We had Addy waiting on us this time. This woman is marvelous in personality and service. The lighting is perfect. We make a monthly trip from CT to come dine here. We love it so much.
MI
Mitch Saba
Had dinner there with my family last night, the food was amazing, 4 different entrees and 4 home runs! Home cooked meals in an amazing atmosphere with great service. Thanks for a great meal, well be back.
GA
Gary Bronnes
Good family fare. A great place to go to avoid those cookie cutter chain menus. Always some interesting items on the Specials menu. Great salads and steak tips!
CH
Charla Horan
We have a monthly meeting in the Sailors Room. Service is always excellent and food is delicious! The staff is always accomodating of our needs.
JA
Jacqueline Phippen
Lots to see. The children loved it. However, there was no cotton candy as printed in the flyer and the extremely short camel ride was a rip-off.
CR
Crystal Agvent
Risotto balls were really yummy and it was the perfect way to finish out a awesome day! We will be back. Awesome atmosphere! Great staff.
RE
Rebecca Cygielnik
Excellent service, great atmosphere, good home style food, extensive menu..kid and family friendly. I go twice a week!
DA
David Kelley
Classic and simple american fare. I would say the average audience skews a little grey in the hair. But it was tasty.
AD
Adam Intinarelli
Great food, went there on mothers day and it cost $5 more just because of it being mothers day
WE
West L
Moderately priced and pretty quiet. We were seated quickly and food and drinks were good.
RI
Richard Lareau
Good food, good for family dinning with kids. Great deserts and ice cream.
LI
linda Taylor
The staff was friendly, the food was great and a good amount of it also.
MA
matt mccumber
Food was just ok, put prices were great. 6 people with dessert for $80
DA
David Pigeon
Very good place to eat, prices are good and the Prime Rib is excellent
TR
Tricia Yaw Magee
Sunday brunch was underwhelming. Chafing dishes set up on card tables.
KA
Karen Bianco
The server we have is awesome. They are all good but we live Debbie.
EX
Exe Rhode
Lunch after a funeral, buffet was a little better than I expected.
RA
Rachael Frazier
Consistently good food. Rarely a wait and reasonably priced.
TH
Thomas Gonzalez
This place is awesome!!!from apps to drinks to entrees great!!
SA
Sally Brickly
Just moved to the area and already have a favorite restaurant!
JO
Joseph Dougherty
Great restaurant! Good food and service. Reasonable prices.
MI
Mike Rubino
Great good, service, friendly staff, and fun entertainment.
JA
James Romer
Great for a quick bite and the prices are very reasonable.
A
A Private User
best ice cream around!! huge scoops - unique Frappes!!
DO
Don Howes
Great food, reasonably priced, nice friendly service.
BO
Bob Anderson
Great food and wonderful help. One of our favorites.
LY
Lydia Hughes
The people are friendly and the food is great.
HE
Henry Savelli
Great homestyle comfort food and service.
LY
Lyn Robinson
Nice atmosphere, clean, friendly staff.
BI
BILL M
Enjoyed a nice prime rib dinner.
DI
Dick Dowdell
Never have had a bad meal here.
A
A Private User
awesome! my new favorite place
RA
Ray Berard
Great Butter Pecan ice cream!
SU
susan tetreault
Great food. Great staff.
RU
Rudy Scholl
Prime rib was excellent
PA
Paulette Lawrence
Great lunch as always!!
DE
Debi Boucher
Good luncheon specials
ER
Ernest Kooistra
Good food and service.
JA
Jake Sullivan
Eatable . . . I guess
KE
Kevin Thomas
Great for families.
PJ
PJ37 Johnson
Always good food
ZA
Zach T.
Great food!
JO
JoshsGemini
Delicious!
