Related: | taipei cuisine |
Address: | 380 Chelsea St, East Boston, MA 02128, USA |
Phone: | +1 617-569-0300 |
Site: | chinesedragoneastboston.com |
Rating: | 3.9 |
Working: | 10:30AM–3:30AM 10:30AM–3:30AM 10:30AM–3:30AM 10:30AM–4AM 10:30AM–4AM 10:30AM–4AM 10:30AM–4AM |
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Amanda Torline
The food is decent, as well as being inexpensive with decent portions, but the customer service is far from good. I live in Winthrop and I order fairly regularly from here (often once or twice a month). Only one driver ever comes to my door, the rest expect me to come out to the street. Some wont even leave their car. Ive had to walk halfway down the street to get my food before, as well! I cant get any sort of customized order at all. I like a bit of kick in my fried rice and have tried getting them to make it spicy. Its never had any extra spice added. Twice, it was inedible due to the amount of salt that was added. What finally pushed me to post a review was tonight. Apparently the roads into Winthrop were closed tonight (I havent yet been able to confirm this or find out why) and the driver couldnt make the delivery. Rather than calling me to let me know, he simply returned to the restaurant, which also did not call me to let me know. It wasnt until I called an hour and a half after placing my order that I found out the driver couldnt make it. I was expecting a long delivery time because it is July 4th and stuff happens, but the least you could do when theres going to be a significant delay or no delivery at all is to call the customer.
JA
jamilet amoguea
The reason why I gave this a two is because the food was pretty decent but if Im being very honest the people here suck I ordered off the card and they told me I had to bring the credit card down so I want to over called again and confirmed the details for them to have put the card in the computer so that I wouldnt have to show them the card when he got here. When he did eventually get here he asked for the card and I told him that I had called but he ignored me and rushed down the stairs with the food shouting violently in another language. So end of discussion this place sucks and I will never order from here again.
A
A Private User
I order one thing and one thing only: Kung Bao Tofu and white rice. Its spectacular. They say they deliver until 3AM, but Ive ordered closer to 4 and theyve brought it. I think the longest Ive waited for a delivery has been 30 minutes, though they usually come in under 20. Theyre always polite and friendly. Do yourself a favor and try them out.
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Nicole Barrett
They catered a huge event and they provided so much of everything, it was amazing! Even boxes for left overs. They set up and broke down the warmers and for under 10$ a person. They even did a bit of gluten free for us. Think wedding! Helen is a doll! They came all the way to Billerica, Ma. Grateful!
JA
Janeth Morales Rojas
I ordered chicken teriyaki and it was burned and when I called the owner, she gave me attitude and told me to drive back to the restaurant and she was going to cook it again.
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Erick Flores
He comido aquí por muchos años me encanta este restaurante..alexx..
WI
William Tchate
There is a reason they are rated so low, and I dont believe they are trying to do anything about if. Even their show stopper dish, the tandoori chicken is just OK
CA
carly filips
A must know....they deep fry their teriyaki, so I go next door. I started asking when I saw it for myself and to my surprise learned its not so uncommon either ~
LO
Lori Priest
Horrible customer service. Over an hour to deliver after several phone calls of being hung up on. If they cant provide the service then stop taking calls.
AD
adin palencia
Horrible service, I ordered food around 1am and they never showed up and are refusing to refund my money, avoid this place at all cause
LS
LS 89
I order from them through the eat 24 app. The food is always fresh and hot and they deliver very quickly. Would highly recommend.
WI
Windell Westbrook
Best chinese in boston!!! I Remember one day while i was working i ordered their food for lunch and dinner! Amazing both times
BO
Boston Guy
Yummy Chinese food. Try the lobster sauce and the chicken chop suey. Also the boneless spareribs are delicious.
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Sarah Griffin
Bad bad bad bad delivery service rude on the phone didnt put my coupon in took over an hour to show up....
JO
Johanna Martinez
Hacen buenas comida
TI
Tim Jennings
Shrimp fried rice was great but the service and environment werent ideal.
BI
Bijaya Gurung
I found lot of furs (chicken hairs) on the chicken wings. So disgusting..
EL
Elisa Alvarado
Excelente
EL
Elisa Alvarado
Excelente
WI
wilker blaise
Best Chinese food #1. Plus theyre open til 4 a.m.
MA
Margarita Vega
Very poor customer service. Undercooked food
JU
juan aragon
Really good food not enough space for seating
A
A Private User
Good food, great service great prices!
MA
mark sicotte
House Rice and peking raviolis rock
MA
Mandeep Biswokarma
my favorite place for delivery
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T Kerk
Better than next door
MA
Marcos Miranda
Good food