Address: | 286 Main St, North Reading, MA 01864, USA |
Phone: | +1 978-664-2277 |
Site: | dairyqueen.com |
Rating: | 3.2 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM |
SC
Scott Andrews
I am a HUGE fan of DQ, but I will NEVER go back to the North Reading location. I ordered a blizzard tonight and it was made incorrectly. No big deal, right? They will just make another one as I ordered it. Not happening in North Reading!!! I was told they would make another blizzard, but I would have to pay for it. What??? It what universe does this make any sense. The customer orders something, the business makes a mistake and does it incorrectly, but the customer not only pays for the incorrect one, but has to pay again to get it right??? I was told that this was the managers policy. THE MANAGER SHOULD BE FIRED!!!!! I left without a blizzard and informed the staff that I would not be back to their reply of "thats okay." Unbelievable!! This should be zero stars, but had to select one in order to post.
TH
Thecat Inthehat
Every time I get a blizzard from DQ they never put enough cookies or candy in it. Theres a young guy there with an attitude that acts like he doesnt want to be there. Whenever he takes my order he always messes up. I asked him for a smores blizzard with marshmallow filling and he only made it with gram crackers. Ive asked him for a brownie/caramel blizzard he put the caramel in the very bottom (didnt blend it well) and obviously not enough brownie. Whenever he works there I have to ask him for a shake because he doesnt screw that up. Its cash only which is ridiculous and they dont accept any other DQ gift cards.
JO
John Savastano
The soft serve is always great here. The people are pleasant. If I have a complaint it is that there is only one person on the window in the afternoon. Usually someone younger. Accurate but slow. I notice the same car outside no matter who is working so I assume it must be an owners car. If they are present, they may want to jump in so that customers do not walk off like they did yesterday. I will keep trying to come there!
MI
Mike Davis
This store is one of the best places to purchase ice cream and other frozen treats. Ive never had a bad time there and the service is top-notch. You may have to wait a bit as its gets very busy at times but its worth the wait; a good suggestion is to get there early in the day before the crowds arrive. Also they are a cash-only place, so make sure you have that before arriving. Keep up the good work!
ZA
Zan Hecht
Old-school ice cream-only location. Theyre only open during the summer and are take-out only, but they attract a huge following. They offer several special Blizzard flavors not found at other Dairy Queen locations and have great discounts if you go early or late in the season.
JL
Jlambs 25
Trash place. Employees rude, had no idea what they were doing. Payed for ice cream and never received it. Claimed they already gave it out. I spoke to the manager and she was horribly rude when I talked about it with her. Cash only, would not recommend.
HU
Hunter Campbell
My friends and I each got blizzards and they messed up every single order. Ive been to a lot of dairy queens and never seen anything like it. This is the first review I have ever written because this place was so bad I felt compelled to tell people
A
A Private User
This Dairy Queen (North Reading) doesnt answer their phone and advertises incorrect hours. Their voice message stated they "are now open 12:00 to 10:00pm." However, we drove 14 miles to get there and they were closed at 9:40pm.
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Scott Watson
a lady who worked there was very rude wouldnt explain to me why she wouldnt change my small ice cream to a kiddie very rude and inpatient you might know who Im talking about if you go there a lot
JO
Jon Platon
This place is so fun and friendly! Excellent customer service and the ice creams of course are superb. Had a birthday cake made by them and absolutely loved it. Everyone did. Go here. Now.
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Nancy Daugherty
This N. Reading store was crowded on a warm evening--but the staff did an efficient as well as friendly job of serving us all promptly!
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Eli Holt
I paid for a blizzard here and they never made it. Wouldnt make another after I asked them too. Horrible service. Do not go there.
JE
Jessie P
Apparently "cash only" means they dont take Dairy Queen gift cards either. I will never go back to this location!
KI
kim driscoll
The website said they served food. Drove all the way there and its ice cream only.
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Casey Aiello
Always a long line, but worth it for a blizzard!
MI
Michael Bascon
Its dependable for a cold creamy sweet treat.
JA
James Hudson
Decent soft serve type place. No food.
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Chris P
Delicious sundaes!! Line moves fast.
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Susan Tkaczuk
Best soft serve ice cream in the land.
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Frank Rivera
Brings back my childhood memories!
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Joe Maguire
Great ice cream, easy to get to.
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ALEX
You cant use DQ gift cards here
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Brittany Zak
THIS DQ IS CLOSED DOWN
CA
Carlos Fernandes
Awesome blizzards
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Sueli Weiss-Borges
Simply the Best