Address: | 3620 Crain Hwy, Waldorf, MD 20603, USA |
Phone: | +1 301-374-9311 |
Site: | olivegarden.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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A Private User
I called this olive garden on a monday to ask for reservation on a saturday bc I had a huge group (27 ppl) coming from out of state for a birthday activity near the area which ended at 6pm. The manager said that bc it was a huge group hell make a reservation for us at 6:30 pm. On Saturday he proceeds to call me at 4:53 to tell me that he did not realize the reservation was for a saturday and that they dont do reservations on saturdays but that they would do everything possible to accomodate me. I called them back and they said they cant do anything but if I hurry because a large table was leaving that they could give me the table. Mind you I was 25 minutes away. So we took everyone and went and of course there is nothing they can do because its prime time for dinner and my wait was for 1 hour. Every restaurant in that vicinity was packed and I had to take my huge group 40 minutes toward Virginia so we could have dinner. I understand that saturdays are busy but this is highly unprofessional and flat our ridiculous that the manage would call me an hour before my reservation with such a big group to cancel. And on top of that the staff and manager on duty gave me attitude. This was your mistake and you put me in a bad predicament. Absolutely horrible.
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Mrs. R-T
Super Bowl Sunday and no wait at about 3pm. Seated right away. Booth was too low and they accommodated by moving us to a table. Server was efficient. Kitchen was slow plating a refill for my endless pasta meal. My table had chicken parm, lasagna, fettucini alfredo, zuppa toscana and salad. All delicious. Ordered a to go half-gallon of soup. Server knew nothing about that type of order. Might be good to cross-train staff. The 2 employees at the take out counter did a fine job boxing up my soup and making sure I received the ladle and cheese packets. Another employee held both doors open as we left the restaurant. Customer service is good here.
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Nyasia Bolden
This is the most nastiest place. I worked here for 8 months and I can say it was the worst Job I ever had. Vinny the general manager is the worst. He never knew what he was doing and when I would ask him for help he would scream at me. He also was rude. He would bump into people "employees" and not say excuse me or anything. He would rush ppl off the computer just bc he was the boss. And he always targeted me. Also this place has roaches like no other. One day I was cleaning my sugar caddy and a roach came running out. Also they would crawl on the tables in front of my guest. Be careful when dining at this place
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Everyone Loves Amber
Hell no! hell no! hell no! I will never come here for my Bday again or anytime. The waitresses here are from hell! You can tell they only work for money. No good customer service, hardly any smiles and the food was horrible. I knew I should not have come here. This place and the staff ruined my birthday!!!! I hate this place! Get better staff Olive Garden! This place needs people who actually care about working in the hospitality business and it needs staff who knows HOW to work in the hospitality business. And why in the hell do the booths smell like dirty Mop?
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J Walls
Your typical Olive Garden! Chain Americanized Italian food. Restaurant was in a nice area. It surprisingly wasnt too full on a Friday night. Food was delicious. The server was very sweet and cheerful. I loved that I was able to split a dish with my family. They were thoughtful enough to put the servings on two separate plates! My favorite meal is the steak gorgonzola alfredo. Lasagna is on the familys top favorites too. You can never go wrong with their side salad and breadsticks! Id ask for the dressing on the side if you dont like too much salt (I do...)
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A Private User
Surprisingly good experience despite some other reviews. We were seated sooner than the estimated wait time, and our waiter, Neal, was very attentive (but not overly so) and made us feel that he truly enjoyed serving us. Salad/breadsticks and main course were served promptly & professionally (we didnt order apps or dessert for personal reasons). Food was delicious, right temperature, & attractive. Neal even acknowledged small errors and immediately fixed them without us asking. We hope to return soon.
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John Settlemyer
One star was too high for this location. After over an hour waiting for our dinner we decided to get it to go. The evening was on the slow side. I the server made inconsistent content deliver drinks, then 15 minutes later salad, the main course was never delivered (after an hour we ask the manager for it togo). We never had a offer to refill bread and the only drink refilled was water. We wont go back to this location again.
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Sade Jackson
Not a usual Olive Garden person but the waitress did inform me of the reward program for future visits. My waitress had her moments.. one moment she was on top of things like ordering and taking the drink orders but when it came to delivering it; Our appetizers arrived a little late considering we received our food not even 2 minutes later. The table began to become crowded and with 3 hungry adults, some things had to give.
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Robert Johnson
My outstanding experience started in the parking lot, enhanced with the greeters, completed with my server. I rated this review with five (5) stars simply because food service can be very challenging more often than not! Its the behind the scenes that make it work, from the cooks, to the servers and ultimately the managers. Outstanding services through and through!
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Rob Loper
We had the best time here. Our dinner was a family dinner to celebrate mine and my fiances recent engagement. Our server was one of the best weve had. He not only made sure we were taken care of, but he was able to join in on the fun we were having at our table and make the whole experience that much better. Very good food and a very good time.
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Tanja Muncie
I loved it first time here from germany .12:08 pm today excellent service and food...bitte kommt mal da hin die sind sehr gut und sehr freundlisch
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Dawn Ellen Miller
The staff here has always been good. The food is typical Olive Garden. The quality has always been good. I only give it four stars because it is just like every other Olive Garden that is well managed and staffed. Decent food, fair price, a nice place to eat with no surprises.
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Enoch J
Love their lunch specials. The soup and salad all you can eat is the best. My favorite soup is the Zuppa Toscana. Its got a nice bite to it. Its full of kale, sausagen and potatoes. A hearty and flavorful soup. Its not too heavy a meal for the middle of the day - just right.
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A Private User
LOVE this place ! great food, great service, great atmosphere! my 4 year old son is a really, really picky eater (i can literally count on 1 hand how many things he actually eats) and he likes olive garden. if he likes it, odds are you will too. the bread sticks are amaze!
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Fatema Baqeri
Calamari came out of the fryer with hair stuck on it. I brought it to the waitresses attention and she just offered new calamari that would be ready in 2 minutes. Last time I checked it takes longer than that to change and heat up oil to fry calamari. :( Come on people