Chick-fil-A
| Address: | 2615 Brandermill Blvd, Gambrills, MD 21054, USA |
| Phone: | +1 410-451-7166 |
| Site: | chick-fil-a.com |
| Rating: | 4.6 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6:30AM–10PM Closed |
Location
Photos 100
Reviews 24
YA
Yaya Medina
So i absoloutely love this chick fil a!!!!! It was my first time ever coming to this one and i will be back to this from here on out. So i went thru the drive thru and ordered my food and since i have three kids (of those 3 a baby and a 5 yr old with a broken arm) i asked if they could have us seated. The guy proceeded to tell me that they werent one of the chick fil as that did that for mothers. No biggie i said (ghasp) if u hold my food at the front we will come in and find our own seat. So i lugged all 3 kids in found a seat and there was a lady already meeting me at the table with our food (even though they dont do that). I was so greatful. It was so nice of them and took a big stress off my shoulders of having to drag my kids thru the line and then leave them alone at the table so i can get our food. It just shows how much they care about their customers.
ST
Stephan Aslanyan
Its like they provide exceptional service to make sure that you never rate them anything lower than 5 stars. haha. As for the people that are commenting low star rating need to grow a pair and stand up for themselves if there was a issue with your order or service just let management know and they will help if they are honestly at fault. Its life, people. Everyone makes mistakes, its up to you to do something about it (in a kind manner), and up to chick fil a to fix it. This is how customer service WAS before diversity and how it should be. No place comes close to this level of service. And the food menu is smart because its basically alot of the same food items across the board just in variations. That means less diversity, quicker food preparation times, and better quality. The CEO should just run for president with this mentality. Haha. But seriously.
DO
Douglas E Wenk Sr
Tuesday, July 14, 2015......Greetings....Today my wife and I once again enjoyed our lunch with friends at your restaurant. Even though your restaurant and lot were very crowded, because of your current promotional, we enjoyed another visit today. In addition to your normal courteous staff, we want to especially thank - Jonathan & Tori for their prompt, courteous and friendly attention. They are great. Thanks....Doug & Carol Wenk.
KE
Kevin S
Probably the best chic fila and best service of all locations i have been to. This is a VERY busy location at the normal rushes. May i suggest not to be lazy and park that car, then walk inside to place your order. I promise the lines are shorter inside. That being said the management and employees pull off a near perfect ballet of orchestrating that drive thru and hoards of people sitting in their cars.
KI
Kisha K Savoy
Chick -fil-_A in St. Marys Lexington Park (California). We enjoy there service. They give the best customer service around. They need give all the fast food places training. When you eat in, always clean and stocked up. If an order didnt come out right, they did it with no attitudes or nothing. This is the place to choose when we walk to eat on the go. I hope it comes to Calvert Couny one day.
PE
Peter Gibbons
This location needs to get it together. If you use the drive thru make sure you check your order at the window before you drive off. My order was wrong twice in the past two weeks, a 100% failure rate. First time I ordered a spicy biscuit and they gave me a regular. Second time I ordered a spicy sandwich and they gave me a regular, plus forgot the sauce after asking me when I ordered.
LA
Laura Ehrhart
Ive never had a bad experience. Our orders are always correct, fresh, timely, and delivered with a smile. The physical restaurant is always clean and everyone is very helpful, kind, and accommodating. The play area is always clean and it never smells like anything funky in there. Likewise, the bathroom is always clean.
RS
RSJ
I go to this Chick Fil A a few times a month and Ive never had a bad experience. Everyone is super friendly they are extremely efficient and you get your food very quickly even when the lines are long. I highly recommend Chick-fil-A and will continue to go there multiple times a month.
ST
Steve Senna
I have to downgrade them since the opening of the new Chick-fil-A in Crofton. Ever since that store opened, apparently they moved the staff to the new store and there are a ton of new employees here that provide service as if it were a McDonalds. Sub-par for a Chick-fil-A.
RI
Ridgely Fisher
The great milk shake debacle of 2016 - what? Why? No one knows? After eating here for the past 12 years, Bowie is my new choice, as much as I dislike the inconvenience, at least the have the proper ingredients to make a milk Shake! Get it together guys.
LE
Lee Hebert
The employees are nice, efficient, and clean. The drive through during the lunch rush is ridiculous. Wrapping around the building and into the street, but it does more to show the quality of the restaurant than to deter more patrons.
IA
Ian Pitts
Unlike McDonalds or other competitors this place actually has good quality service and screwing up your order is extremely rare. I have never had bad food here nor have I had a bad ordering experience.
KA
Kathryne Dualney
Order with APP almost everything in the order, except 2 side order of pickles, went back to counter to get and was given third degree about who I ordered it from and if I was sure they where missing.
JO
John White
As always incredible, but this time a little more, there was an obonxious customer your staff member was great In handling her Food always great we even tried the new bagel sandwich was a little dry
AR
Ariana Penn
Disappointed, no clean tables anywhere, associates acted like they didnt want to be bothered. Rowdy customers that disrupted the atmosphere and the employees never stepped in after complaints.
BR
Brandon Kozubski
Great local Chick-fil-A, always busy but never hectic. The new drive through setup is a bit of a band aid and can be a little frustrating but they only have so much space to work with.
CO
Connie House
We were greeted with a smile and, "How may I help you?" The service was fast, our order was accurate, and served with a smile. The food was the perfect temperature and delicious.
JE
Jessica Patterson
I have a client down this way who always gets chic-fil-a for their business lunches. It is the easiest place to do catering orders and everyone is always so kind and accommodating.
LA
Laura Blanton
Awesome food and lightening fast drive through even at lunchtime on Saturday. This place does customer service and speed with unquestionable quality like no other restaurant.
RO
Road Runner
I ordered a dr. Pepper soda. It tasted like it was watered down with too much water. The iced tea I got was filled up three-quarters of the way with ice. Such a rip-off!
JA
jan oliver
Natia did not ask us if it was carry out or in, we wanted to eat in. And no thank you or smile. We love our chick-fil-A food and are usually given a smile.
IN
ink z
Just love the salads here! But, as it is with most locations, this place gets super busy in the afternoon and evening. (Hint: try their Cobb salad!!)
HA
Hayley
Gotten sick from the food here 3 times ... Couldnt eaten anything for two days after one of the times. Severna park is my new chick fil a choice.
JL
JLBzMadrina Philyaw
Employees are valued and it shows....people love the drive through here but inside is fast and rarely a wait....get out n go in if in a rush.
