Address: | 7820 Wormans Mill Rd, Frederick, MD 21701, USA |
Phone: | +1 301-698-4780 |
Site: | chipotle.com |
Rating: | 3.9 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
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Bobby Hogue
Will not return. Went for dinner with family and my one year old had an accident at the table. When I went to take her to the restroom there was no sign indicating where the restrooms were. After asking and being told "back the hall" we had to move their trash cart out of the way as well as the mop and dirty water bucket to get to the restroom. Then found there was no changing table in the womans bathroom, no trashcan, and no paper towels. I had to lay my daughter on the bathroom floor to change her. When I asked an employee for paper towels she gave me a rude response like it was an inconvenience. Then the whole time we finally were able to eat all we could hear was the employees standing at the register swearing. Also meat was cold, tea was basically water, no napkins, and dirty tables.
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Douglas Beech
I used to love this place. Last 2 times we were there the experience was real bad. My very last trip there, there was one person ahead of me and it took 12 minutes to get through the counter. I got the burrito bowl and the portion i got was so small, cold, chicken tasteless, and the counters were dirty with food laying around. There were one person who looked like knew what she was doing but the rest looked lost.
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Sammi Lee
This location is pretty slow, and rather than providing fast customer service, they make people wait for ten minutes in order for them to maintain the supplies/food rather than planning ahead for the 5 pm rush. Also, make sure you order guacamole on the side because it costs nearly three dollars for less than a half scoop. And if your burrito bowl stays to look full they will be extra conservative on the guac.
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Pico Kissell
I wish I can give less than one star. Staff treated me like an animal, food was thrown on my plate like they were feeding a dog and tables were dirty. I can see if it was busy, it was 2PM on a Wednesday in January. They must have put poo powder in the food as I went home and destroyed my toilet. Never again will I visit there.
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N. Wilson
It can get busy here during the rush hours so I usually order ahead on the Chipotle app and skip the line to pick up my food. But even when I dont use the app the staff has the line moving pretty quickly and they are always friendly. And since its Chipotle the food is amazing!
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A Private User
This Chipotle is absolutely unacceptable with their portion of meat. I ordered double meat and got half of what a normal serving is at any other Chipotle. If you are in the area Buckeystown Pike is a much better option. I will not return to this location.
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Morgan Carter
Always great food and service. The employees here are so kind, if you ask for more rice, or your beans to be strained they are glad to do so. It can get busy on Saturdays, but the line is never long, as the employees are very fast. I highly recommend.
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Brandon Hertel
Very busy during meal hours and not always the best at processing online orders but food is always good. However there are a growing number of equally delicious alternatives in the area. What are you in the mood for?
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Ed Berger
Worst run Chipotle i have ever been in. Dirty food not hot enough, no diet coke, no lids. Second chance fail. Last time no salt and they said none in kitchen but many boxes of salt visible through back kitchen door.
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James Dunham
3 tacos ordered with no rice or beans, no drink was 10 bucks. The "steak" was literally 4 or 5 small cubes on each one. A pretentious food chain with decor and seating similar to a local jail just or boot camp.
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Charles E
This location is almost always busy, especially at dinner time. Food and staff is always friendly and efficient. I would highly recommend ordering ahead and picking up for fastest service.
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Aaron Trimble
A flavorful meal, but the stale, overpriced chips and lack of drink options or a salsa bar took a lot away from the experience. Ill save some money and go back to California Tortilla next time.
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Conor Kivlehan
They bagged and gave me someone elses food. Got home and ate into some vile sweet corn and leathery meat. Had to spit it out and throug it out in the garbage. So disappointed. You guys suck!
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Angie C
This place was dirty, and the employees were so unhappy I was afraid it would transfer to my food. My stomach was upset after eating their food. Go to a different chipotle.
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Prabha Thomas
I love their food once in awhile except when they skimp on my meat portions! when youre spending close to 7 dollars a burrito bowl please give me 1 full scoop of meet!
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Brandon Masser
Good food but is definitely not "healthy" especially when you add cheese, sour cream, and guacamole to your burrito. More expensive than California Tortilla.
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Robert Rankin
Pretty good fast Mexican food. Sometimes it is really crowded and that can make for so. E botched orders, but botched or not it is still good food.
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Brad Provencher
Ordered ahead, getting a meal to bring back to the hospital. No mistakes, but limited interactions so not sure the speed or friendliness of staff.
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Edward Zaleski
Doesnt load up your burrito like other Chipotle locations. Everything is still alright but they could be more generous with the portions
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Ian Zile
The staff wasnt the friendliest and they were frugal with the ingredients. Ive had much better experiences there and I will return.
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Maria Jaramillo
They were low on food. I understand trying to use every bit of food but you better give me some fresh rice not left overs.
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Amelia Heffner
This place is super busy. There is hardly ever a seat available to dine in. The dining area is often left unattended.
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Miriam Irungu
They have good friendly service, the food is gloriously good. They have bathrooms as well as outdoor seating.
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claudio paz
Very good place to eat, only its very popular now so sometimes you have too wait too much time.
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Chanaka Weerasinghe
GREAT QUESADILLAS BURRITO BOWLS AND HOT SAUCE SELECTION. QUICK LINE PREP SERVICE. GREAT GUAK.
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Cameron Korb
Never ceases to make my day when I eat here. Great food in a HUGE, great-quality burrito.
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David Wahl
Who doesnt enjoy Chipotle? The staff sometimes takes a while but otherwise no problems.
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Nick Matheson
Nothings more disappointing then getting home and finding out the chips are stale AF.
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Megan Ford
The service is a bit dodgy but the food is decent for what youre looking for.
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Maynard Thomas
One of the newer Chipotle in this area, service was fast. Servers were cordial
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morgan kegan
Horrible took 30 min to order 2 tacos. Im beyond upset wow avoid at all cost
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Robyn Baker
Super clean, fast, polite employees & my steak bowl was perfectly cooked
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Trevor Frazier
Love the bowls with chicken and steak . Very fulfilling and delicious
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Troy Snyder
Terribly slow, no sense of urgency when the line is at the door.
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Bradley Melnyk
Go here often for lunch. Always hot and fresh and fast service
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Adrian Amaya
personnel was very rude, also the food was a little bit cold.
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Max Riedel
Slightly expensive, but you do get very fresh-tasting food.
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Sean
Free guacamole!!! (Only on veggie) nice!!!!! VegaN life
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Nick Williams
I always get an upset stomach here but not other stores
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Britney Carter
Good food, always busy, service is a little "meh".
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BK U
Lines are not too long. Restaurant is clean.
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Paul Smith
Decent service. The prices are a little high.
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Jason Flanagan
Just your standard Chipotle. Pretty quick.
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David McDonough
Standard restaurant also pokestop inside.
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Thomas Price
Great place to get lunch, healthy options.
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Chris Ditzler
Great and fast service, very fresh food.
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Shari Nakamoto
Food is always cold when ordering ahead