Address: | 50 Chelsa Dr, Madisonville, KY 42431, USA |
Phone: | +1 270-821-5221 |
Site: | elbraceromexican.com |
Rating: | 4 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10PM 11AM–9PM |
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Jeremy Hendricks
We made a simple to go order on a Friday night, and when we got home with it some stuff was missing. That in itself is no big deal, it happens. The problem is when we called about it, no one answered the phone. The next day we called, and asked for a manager. There was no manager there. We told whoever answered the phone what happened, and they immediately chided us for not calling last night. (we did, i guess they were too lazy to answer the phone) We ended up talking to two people who were not managers and after a lot of sass from the likes of someone named LizBeth, we finally got our meal replaced that was incomplete from the night before. No one apologized, or even cared. Do yourself a favor, as there are about 9 other mexican places in town, both authentic and fast food chains. Take your dollar somewhere that they give a damn about it. I dont know about yall, but I dont much care to do business with a place that has sub-par customer service.
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Austin Dukes
It is a far cry from the El Braceros in Central City, KY. The plate I ordered is not what I received.(Keep in mind, I order the same dish everytime I am at El Braceros. I have for many years ordered the exact same dish! STEAK,RICE&CHEESE) But when I kindly brought this up to the waiter he literally laughed in my face and said it is what you ordered when it was not what I ordered. I have never felt as disrespected as I did at that moment. It literally ruined a special dinner that I was having with beautiful wife. I will never return to this place of business and will always recommend for others to go elsewhere. Now the El Braceros in Central City KY is probably the finest Mexican restaurant Ive ever been to. Very kind, very proffessional and very respectful. This one in Madisonville is not even in the same league. We will never spend our money in this zoo of a place ever again.
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Tammy A. Mulcahy
*NOTE: This is not a review for the El Bracero located in Madisonville, KY. Review for El Bracero located in Central City, KY. We first experienced El Bracero located in Central City, back in 2004. The new restaurant, decorum and cleanliness surpassed my expectations during our first visit. Once youre seated, the waitstaff bring you hot chips and spicy salsa and take your drink order quickly. Service is attentive, but not overly so. Food arrives in a timely manner. Portions are generous and priced fairly. I choose something different from the menu each time I visit, and my taste-buds have not been disappointed. The menu offers enough choices for anyone, even vegetarians. You cant go wrong if you enjoy Mexican food. I would highly recommend this El Bracero location for a pleasant dining experience.
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P WP
Service was horrible. There were way too many servers so they just stood around and talked, right by out table. Food was not tastefull. The chimichanga was not fully fried and the chicken tasted bad. I have been to most mexican restaurants since moving to Kentucky and they seem to have the lack of care for their customers and restaurants. Im from Oklahoma and every mexican restaurants there work hard to make sure you come back. We werent greeted here, server rushed us taking our order and food was just food.
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judy jennings
The food there is really good and so is the service. The only problem I find with this restaurant is they need a new location. The place is located in a flood zone. I know this hurts their business. When it comes a hard rain, you are up to your ankles in water. I know thats not very sanitary. But they clean it up and open shop again when the water goes away.
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A Private User
This place used to be awesome. Compettiton came to town and they just imploded. Service was spectacular now its the norm around this area, lacking. Food is okay its authentic. Word to the management STOP SERVING COLD CHIPS! Its "EL Brah" to the locals. Its a popular despite its faults.
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Amber West
Swiped my card three times saying it wasnt working, it charged me twice for our lunch and I cant get them to answer the phone to fix it. I went up there they said there was no manager.....still waiting.
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James Civils
The place stinks like feet and arm pits. The food is terrible,the service is bad and i will never spend my money there ever again. Someone should call the Health Department on them.
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tim nygaard
Great simple Mexican food. Great service. Warm tortilla chips with homemade salsa. The salsa is flavorful and just hot enough. The chips and salsa were free with our meal. Thanks!
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Clint
Food runner dripped hot cheese sauce on floor from kitchen to our table, then on my infant daughter. Staff didnt seem to care. Food wasnt that good. Wont return.
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Andres Alvarez
Good food, good service, staff is friendly and remember you. Cheese sauce for the chips is never cold and never gets cold because it gets eaten too quickly.
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John Chastain
Good but blandish food. Excellent for road workers with bad stomach that still enjoy flavor. Really solid bottom shelf margarita pitcher.
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Shannon Dame
Great food, great service and great people! We enjoy coming here. I always like trying something new. Ive never been disappointed.
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Sheila Spivey
Very Friendly and Helpful, have Great service and show concern about what can be done to improve performance or foodservice
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Matt Howard
Clean, affordable place. The food wasnt what I was used to compared to my usual Mexican food, but I would go back.
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Allison Hindman
Such friendly staff and some of the best Mexican cuisine Ive had. For Madisonvilles choices, definitely in the top 5
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Chad Poteet
Was visiting friends and we decided to stop here for dinner. Friendly staff and huge portions for good prices.
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steve nesmith
Much improved over my last visit here. Good food good selection and good service. If you like texmex.
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Roxanne Coburn
Best Mexican food in hopkins county. This place got me through several existential life crisises
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Emily Orten
Our food was absolutely amazing... This is the best Mexican restaurant I have ever ate at ♡♡♡
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Hugo A
La comida un 8 el servicio 3
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Mark Casey
The food has improved greatly. Worth another try if you havent been there in a while.
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Donisha Dalton
Really great Mexican food with very generous portions!! Good carryout service!
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Marcelina Wood
Best Mexican around and the Margaritas cant be beat absolutely anywhere!!!
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Craig Dixon
Service is fast, and salsa is great, but the rest of my food was bland.
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Freda Conrad
Friendly Great service Good sized portions You do not leave hungry!
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Paul Hoagland
El magniico!!!
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celso cardin
Pretty good food, ate the pollo Feliz . Service is fast and good.
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Eric Duncan
Great food, great service. Decently priced for the portion size.
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Idalia Solis
Food is really good, and the waiter Fernando is the best!!
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jason sager
The only thing good was the beer the pork was freezer burnt
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Libby Gladdish
Food is great price isnt bad at all service is great
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Cliff Nance
Good food, beer and service. Best in Madisonville!!!
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Ann Thorpe
The food is good . For Mexican in western Kentucky
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Arlene Martin
Amazing salsa. Yummy food and decent service.
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Greg Ordal
Brand new menus. Good food with decent service.
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Carri Coomes
Love it love it! Great food & great service
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Brenda Dodd
Love the food love the service decent prices
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Glenn Ball
Great service, prices, and food selection.
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Sandy Carty
Great Mexican food and friendly service.
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Marion Miller
Love their food. Fantastic job
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David McIntosh
Food was outstanding!!!!!
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Carroll Vela
I love there food is good
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Morris Riggs
Morris Linda and Austin
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Stephanie Gibson
Chips are always stale
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Allison Stewart
Great food and service
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Larry McDowell
Little above average
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A Private User
Did not look sanitary
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William Miller
Good place for gas.
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Carolyn Francis
Always wonderful
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Karen Russell
Food was Great !
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Aubrey Evitts
Chips are amazing