Address: | 7275 Vista Dr, West Des Moines, IA 50266, USA |
Phone: | +1 515-267-8535 |
Site: | bk.com |
Rating: | 3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
FR
Francisco Torres
I arrived and the lady that attended me was busier talking to someone else rather than working on my order. After about 7 minutes another employee noticed that they were out of fries. In total I waited about 12 minutes. The lady that took my order then was eating in the restaurant and started using profanity in Spanish while she spoke to another person. I was sitting by the other end of the room and I could hear her clearly. Also I could listen to another employee arguing about a chicken sandwich that was,taking too long. The bahavior of the staff was not acceptable. The place was clean. The food tasted good, but was at room temperature. It is very unlikely that I will return.
SY
Sydney Fehr
My husband brought home 2 burgers, a fry, and a large soft drink. The burgers were doused with Mayo when we asked for without, the soft drink was straight soda water and we dumped the whole thing, and the fries were unbearably salty and old. I love salt but I couldnt even eat them. Its actually bizarre to me how bad that experience was because there wasnt a single person in the drive through or in the dining area so they werent busy. We will never return to this location. Its worth going a mile or two out of your way for a different BK.
TI
Tiger Hobbes
The service was slower than expected at the drive through(no line, 6 minutes for 2 standard sandwichs) Although its fast food, processed, and fried, the cheeseburger and chicken sandwich we ordered were a sad imitation of what we expected. Lifeless and smooshed in the wrapper, both lacked fresh toppings, with wilted lettuce on both,and a pale tomato on on the burger. Even compared to other local fast food burger restaurants, this BK misses basic expectations. I wont be returning.
JA
Jacob Rogers
We ordered Chicken Fries with bbq, Onion Rings, and a couple of Coca Colas. This place managed to screw up our entire order with undercooked chicken fries, room temperature onion rings, and crappy cherry coke. Oh and they failed to do the simple task of putting sauce packs and napkins in a bag. All while giving moderate customer service. I would highly recommend the bk on University Ave instead, its worth the extra couple miles of travel, or the McDonalds across the way.
CH
Chloe Pham
This place is fine. Anyone who complains is a spoiled American brat who cant appreciate that at least they have easy access to food and clean water. Really? Complaining cause your food is cold? Im from Vietnam and people eat food out the trash in the rare events there are leftovers. And how does an employee using a curse word even affect the taste of your food? Also youre dumb if you complain about cherry coke cause they dont have it.
WA
Wayne Twombly
This place sucks. I was there on my trip home and I just wanted a hot sandwich . Nope. They couldnt get it right. I just ordered a whopper with bacon. First one was cold. Second one took 5 mins for them to get it out to me. Only had pickles on it. Third one they forgot my bacon. I just will never go back. The staff seemed to all be special needs people. Dont waste your time unless your looking for a good laugh.
RO
Robert Harned
Tried to order onion rings was informed they were all out. How does this happen? Did a person show up and order all the onion rings you had? I was at a loss for words when I was informed of this, so I did order food. I think I wont be back which is a shame because I did enjoy your food every once in a while. Rob
LI
Lilly LossnerStonehocker
Cashier was friendly. I ordered the bisquits and gravy combo meal. The gravy was good and hot. The bisquits were chewy and nearly impossible to cut. The tator tots were old. I was given ketchup packages because they were out if ketchup. The views were good, but next time Ill pass.
CO
Cole Mundus
They are moderately quick. Better than other burger kings Ive gone to. The lady that works at the drive through isnt very nice. If I ask her how she is its "Monday and still at burger king". Obviously not very enthused about her job. They also charge for my 3 ranch.
MA
Marcia Durling
What a mess!! The ladies room had feces smeared all over the toilet. There was no soap to wash hands. There was filth blowing out the ceiling vents in the front if the restaurant near the soda dispensers. The soda dispensers were on a constant dribble.
KA
Katie Bjornson
This place is always very slow. I was in the drive through line for over 20 minutes today. When I pulled up to order there were 3 cars in front of me. Food is good, but if you are in a hurry dont stop here.
RA
Raelynn Kershner
A little below par for typical fast food. I had a chicken salad- the greens were wilted & the chicken has hard edges. Employees conversations heard in the background were not professional.
AN
andrew eddy
Been there 3 different times in the week and they NEVER HAVE THERE FULL MENU AVAILABLE tried getting an icey and the drive tho. Guy was rude and not helpful wont be going again
RY
Ry4n20 _
Theres a couple really nice employees there and I usually get hot and fresh food but every once in a while it will be a bit stale, and theres usually a bit of a wait
CL
Clint Henry
Went there today and they were out of hamburger. At least Im pretty sure thats what the situation was, no one speaks English that works there so its anyones guess.
JE
Jessi Miller
Food takes too long and Im positive I heard an employee cuss when we asked for something and they said they didnt have it. Very very disappointed.
CA
Casey Navarro
Food was decent. Place was a mess. Manager didnt seem like she wanted to be there. Waited longer than we should have since it wasnt busy at all.
KE
kent schlater
The food is good but the outside appearance has alot to be desired! The weeds around the building ect is terrible!!! Stuart Iowa bk
JE
Jesse VanDenBroek
Its a burger King but with a bonus.... You can actually expect to get as good of food as any burger King around.
NI
Nick Vivone
Typical BK experience. Food was fresh. Came here for lunch. No ketchup available. Trash cans were overflowing.
JO
Jordan Lewis W
I usually dont have any problems with this location, today got nuggets and they were no more than a mushy mess
RO
Roberta Thomas Gowen
I Work @the E Eucuild Bk & Needed afew more Hours & Im Sure Ill B Bac 4 More Hours Merry Christmas 2016
MA
Mathias McConnell
Food is always cold and when you call and complain they say you called the wrong one and hang up on you
JI
Jimmy Hitez
The food was decent but the place was trashed. The manager was dirty and it was only 7:00
JA
Jacob Weston
Pretty good food for a resonable price and employees were pretty nice
DO
Don Cue
Its Burger King. Nothing fancy, but they have good breakfast.
JA
Jamie Scott
Sometimes a little slow, but the food has always been good.
RI
Richard Ochoa
Great price for breakfast 1.98 Coffee and hotcakes...
SA
Sandra Thomas
It takes to long to get your food. And lazy staff.
RY
Ryan N. Ludwig
Typically quick and nice service and employees
AL
Allen Little
Burger queen would be impressed with this one
DS
DSM Inflatables
Fast n fresh staff needs to smile more
RA
Randy Foege
Just what a Burger King should be
JE
Jeremy England
Grandpas favorite fast food joint
JO
Jordan Frost
Good clean restaurant.
DO
Donny Barnes
Very unkept dirty
KI
Kimberly Bowman
Bk is always good
CH
Christy Christensen
Great service
BR
Brandy Biegger
Its ok