Pizza Hut
| Address: | 125 S Franklin Rd, Bloomington, IN 47404, USA |
| Phone: | +1 812-334-2238 |
| Site: | pizzahut.com |
| Rating: | 2.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 44
Reviews 14
A
A Private User
If I could take away ALL the stars I would. I have always loved Pizza Hut, since I was a little girl. Ive had a few problems with this store, but nothing worth reporting. The problem I had lastnight is disgusting! My family and I had a carry-out order. I'm leav the parts people can leave to their own imaginations. We found two separated, long dark hairs baked into the toppings! We dont know how many more may have been eatin before these two were discovered! It was so nasty. The odds of having two long hairs on to different prices of pizza are high. two in eight arent the best odds. I dont know what else to say. Our friends children asked if they were going to have hair balls like the cat. :-) That was the only thing funny about it. Im calling the manager over this. Thought the employees are to wear hair nets while perpairing the public's food.
MI
Miranda Hancock
My co-worker and I went there on our lunch break and ordered before we were seated as the waitress seemed shocked that we didnt want the buffet. After ordering and seating ourselves, 20 minutes passed as the waitress went around giving drinks to the other 4 tables that came in after us. Then she proceeded to clear off a table next to us and asked us what our order was again and that she would put it in after she cleared the table. I let her know that we were in a hurry since we were on our lunch break. Then we ended up having to eat at McDonalds as we didnt have enough time to wait for her to put our order in. The manager was standing around doing nothing the entire time while the waitress was ignoring us. We never did get our drinks even. We wont be returning as this is typical of the service we get there.
A
A Private User
9 times out of 10 Ive had a problem with this particular Pizza Hut, yet unfortunately its the one I have to order from because of my location. The manager, Mary, is very rude and has no clue what the phrase, "the customer is always right" really means. She shuns you and treats you as if she could truly care less if you were there or not. Also, they are constantly forgetting my extra sauces that Ive paid for, theyve gotten my order wrong several times, then when told that a credit would be placed on my account for future purchases, they dont have any clue what Im talking about. "Theres nothing on your account about a credit..." So dont expect good service when ordering from this Pizza Hut.
MS
msalonko19
Absolutely AWFUL! My order was supposed to be delivered at 8pm they get here at 7pm. So I sent it back I am at work and cant accept it, then they get here at 7:38pm again I am unable to accept. I explain why amd the lady said it will be here at 8pm. I call them at 8:05pm wondering where my order is, the "manager" said he sent his driver out to be there at 8pm. I said okay well no one is here this is my lunch break where are they? He said he will send a driver out now. I get my food at 8:15 when I had ordered it at 6pm I did NOT get fresh food I got the hour food food!!!! I am pissed!!!!+ AWFUL place of business!!!!
JA
James Evans
Went in for a personal pan pizza on my lunch. Was seen and seated as soon as I walked in the door. Made my order, and after 40 minutes I got tired of waiting. Got up to leave, and well pay for my drink. Lady was nice and didnt make me pay for it, but only said, "Oh I am sorry, I thought he brought it out." I could understand if they had a line out the door, but with 8 people in the building that was a crazy. I guess their personal conversations at the register proved to be more important than their customers.
CH
chichangreat
So it was a dark cold winter night, and I was coming from IU looking for a large stuffed crust pepperoni pizza. I was seated very quickly only to be forgotten about, we eagerly waited for our drink order. We were there for ten minutes until we finally came up with a conclusion that no one was coming to see us. Then we see another family get seated AND get their drinks order. Upon seeing this, we got up and left to go to McDonalds. To be continued at McDonalds review on Franklin Street
AL
Alexandria Hokanson
Placed an order two hours before closing (according to Google, their website, and the app.) Received order confirmation via email. An hour and a half later, though, I still hadnt received my order. Called the store who told me they cancelled my order and closed at 11 (even though my order was set to arrive at 11:03.) Tried to explain to the manager what happened and she hung up on me. I attempted to call back several times and was hung up on each time.
ME
Melinda Arnold
I order @5:15 got everything but my wings. Called back at 6 they said they would make them and send them. Called back at 7 they could not send them because they did not have my address. ( how do you not have my address they had already delivered part of my order) Said they would remake them so they would be fresh and hot. 7:30?still waiting. Stay away from here very very bad service
A
A Private User
We dined in for the buffet which had NO salad, but one could be purchased for 75 cents--a nasty plated green thing with 10,000 croutons. Pizza was lousy, with green pepper chunks as big as my head. Iced tea colored like weak urine. Pasta was ugggghhh! I paid a dollar for some cheese for the dried out breadstix. Plus, the floor was a sticky, dirty mess--what a waste of my funds!
A
A Private User
We dined in for the buffet which had NO salad, but one could be purchased for 75 cents--a nasty plated green thing with 10000 croutons. Pizza was lousy, with green pepper chunks as big as my head. Iced tea colored like weak urine. Pasta was ugggghhh! I paid a dollar for some cheese for the dried out breadstix. Plus, the floor was a sticky, dirty mess--what a waste of my funds!
KR
Krista Mack
The staff was so very accommodating and polite to our large party of 25. They had all the pizzas out at the same time, bread sticks and appetizers were promptly delivered and drinks were refilled quickly. The manager gave us cinnamon sticks on the way out the door. The restaurant was clean and the staff friendly. Thanks for a wonderful experience for out of town visitors.
EB
Ebonee Jones
I absolutely love Pizza Hut, it was actually my favorite pizza parlor. Up until yesterday when I ordered several pizzas for a birthday party. Three families are sick and have food poisoning. The manager Jason was not apologetic, was not trying to accommodate us or anything! I will not eat there again, I did call coperate to complain and to see what can be done!
CO
Courtnee Powell
I ordered food at 9:46pm with a delivery of 10:16pm. I had to call at 10:36p to see if they were on the way and they NEVER left. They even asked for my information again! I received my food at 10:56p COLD and 40mins LATE!!!! My family was VERY dissatisfied, disappointed. I will NEVER order from this location again!!!!!
JA
James Syra Sr
Place seems dirty because of the windows and floors but maybe they are renovating. I know that concrete floors are in but they appear a bit unswept. The manager was very nice and made us his speciality. The waiter was over us, maybe he didnt like that the manager was involved in our experience.
