Address: | 150 W Roosevelt Rd, West Chicago, IL 60185, USA |
Phone: | +1 630-293-3700 |
Site: | pizzahut.com |
Rating: | 2.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Daisy Correa
Terrible service and I will never go back. I tried to place my order over the phone only to be placed on hold for 5 minutes. I ordered the pizza online at 6:11 which went smoothly. The pizzas were supposed to be ready in 45 minutes. I arrived to pick the pizzas up at 7:05 only to be told it would be another 15 minutes. After 20 minutes of waiting I ask for the status of my order. I am told another 15 minutes and my order is the next one up. At almost 8 I ask for the status again and am told again my order is the next one. Almost 2 hours after placing my order I walked out WITH NO PIZZAS.
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Bridget Cooper
Ordering online was easy. It was very fast as well. I ordered the pizza box deal and the breadsticks were burnt. I checked everything while there and the manager proceeded to tell me the they were "very well done" and he could remake them for me but they would come out the same. I was horrified by his answer from a customer service aspect. Guess what- my kids did not eat them because they tasted bad and I will not be back there due to management West Chicago, IL location
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Rebecca Myers
Just walked out of this place took family from out of town an we waited for 1-1/2 hrs for two lg pizzas an to only find out that they never started the pizzas an you might say they had a lot of guess no not the case only us. And to top it off the manger never even came out to talk to us. This by far is the worst pizza hut I have ever been to.
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Adil
Would not recommend, came and sat down after we met our waiter. Then we waited 16 minutes and nobody came to us, no water, no menu. I had to go and find the waiter and he apologized profusely. Food took another 20 minutes to come. Would not recommend others to come here. If for some reason you do, than just take-out.
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Michael J. Goebel
65 dollars for 3 large pizzas delivered 20 minutes late on a pre order. Bad pizza. Very little sauce, can see crust through the field of the pizza due to lack of sauce and cheese. a large pepperoni had 12 pieces of pepperoni. DO NOT order from this cheap place. Waste of money.
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John Faust
Order the pizza at 8:45 p.m. it is now 10:15 Im still waiting called store and they said that the driver is on his way every single time we order from there delivery is over an hour but Junior seems to like their pizza for some reason so I guess we deal with it. terrible!
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Yesenia Guajardo
Not 100% Happy that in Order 2 get Specials inside Pizza Hut Restaurant in West Chicago you have to order Online!! Why cant we get tbose specials in Person? Plus there is no Buffet inside either like before!!
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Victor Carreno
Only one person run the place?, is against the low, and service is extremely slow hope the pizza hat corporation do something about it, they losses a lots costumer because the bead services.
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George B
Absolutely the worst pizza hut I have been to. Waited at the restaurant 35 min past the time I was told It would be ready. I will not be returning to this pizza hut.
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David Chowaniec
This place was just redone, looks great! The server was extremely nice and we got our food in Im good time. Definitely a good place to check out
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John M
I have never had any problems. Food awesome. Manager on duty not sure of her name is always so nice and pleasing... top notch!
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Steve Meyer
I love Pizza Hut yet this place is a joke. Service is terrible. The good reviews here are obviously owner spam!
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Artemio Calderon
There dine in is never open they always say there under construction its been 2 years under construction
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Tommy Seilheimer
They seriously need to re-vamp this place. Pizza is bad and the service is even worse
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Jay Kelly
You cant sit down to eat. No difference from a Little Ceaser and it cost less
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Roberto Rodruigez
Worst Pizza Hut in town worse service
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A Private User
Very god managers
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Janie Wehr
Carry out only
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Sgt. Silk
Nothing!