Address: | 13555 IL-76, Poplar Grove, IL 61065, USA |
Phone: | +1 815-765-9300 |
Site: | bravopizzarestaurant.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
CR
cristal ramirez
Pizza is good here but horrible customer service, and thats why they get a one star! I ordered on Saturday 12/10/2016. Yes we were expecting a snow storm so I knew delivery was going to take a little longer, but not no 2.5 hours later!!! And yes I could have made dinner at home but being a busy mom I bought everything to make hamburgers but the damn MEAT!! Anyways so I ordered pizza from poplar grove bravos at 4:33pm, they told me the usual 45 to an hr so with the storm I waited an hr and 5:36pm came and so I called. The girl who answers phone says "well with the storm itll probably be an extra 15 minutes" I say ok thats fine. 30mins passed so I called again. She now tells me that they came to my house already and a teenager signed the receipt but yet no pizza guy came and there isnt any teenagers at my house so Im upset and their making it seem like I already received my pizza! Finally they took the blame that they just delivered to the wrong house and let some stranger sign my receipt!! They told me theyd make me another pizza and deliver it quickly but they sure didnt want to refund my money for making me wait 2.5 hours! But whatever I didnt wana argue on the phone I just wanted our pizza for the kids! If I order here again I will be picking it up but most likely wont be ordering with those girls who just give attitude!
AN
Anita Davidson
Today was my little brothers birthday. We went to the water park in which we had a nice time, however, we stop for pizza. As big as the restaurant was, we were directed to the side where no customers were. It looked like a storage space. At first we thought we were placed there because we had a big crowd, however, we noticed that when some customers came on the side we were on, they would direct them to the other side. We felt like outsiders because we were black. We are not bad people and I found that this was unacceptable. Im deeply hurt by the waiter who directed the customers over actions. I cant say everyone was being racist but we saw her move them in our face like we were contagious. Autumn and Linda were nice though however one of our pizza were uncooked instead of getting spinach they put broccoli on top of our Alfredo pizza. And they put pickles on my sister burger even though she asked them not. Shes allergic. We feel so disrespected and had to right a review
MC
Mc Moofly
Ah yes the local pizza joint, a good place for pizza if youre living in Candlewick, not the best but pizza is pizza, delivery drivers are relatively on time (dont forget to tip them, seriously they work for tips you cheapskate) the cashiers arent the friendliest in your face plastic smiley bunch because this place is all about making pizza not smiles. Srsly they make some bomb ass pizza keep kicking ass Bravos team
BR
Breawna Stiegler
The food is great but the service is horrible, all the front end order takers are so rude and dont even thank you for your order, no smiles, nothing.
JA
Jacqueline Brock
Wonder food. Order for a party and they gave us so much on top of what we order. They were amazing. And sucheck good food!
JA
Jalen Pulliam
Since moving to Poplar Grove, Bravos Pizza has been a regular place. Super efficient delivery and great food. Huge Fan!
CA
Cathy Becker
This place is just ok. Pizza crust is bland, needs something. The gyros used to be bigger. Great beef sandwiches though
GL
gloria vancleave
Good pizza but dont dare buy a sopposed Italian dinner Bad BAD and Bad ! You are better off opening a jar of Ragu.
RO
Robert Herschberger
Isabel was AWESOME!!! She was always checking on us and has a beautiful smile. Very polite and fun..
RA
Ramona Harvey
All waitress did was make eyes and hit on my husband . Ladies watch your man. Serves sucked
YV
yvette macias
Great good. They catered our wedding 16 yrs ago and still have great food and service.
SH
sherman kennedy
If you want to smile again they can get it done I loved the way I felt when I left
CH
Chuck Woods
Would be a 5 star experience, but the service is not up to the quality of the food.
MI
Mindy Olsen
Tasty Food, Fair Service, slightly pricey
34
34is1
Pizza is mediocre but theyre affordable
LE
LeeAnn Patton
Always friendly service decent food.
MA
Matt Wlodek
Great food and great service!
RO
Robert Verhagen
Great food . good people
DE
Deborah Miller
The food was so good!!
JO
John Realini
Great pizza and pasta
JO
John Porto
Great Italian beef!
JA
Jason Hartel
Great place to eat.
JA
Jarad Yogibear
Great Italian beef
KA
Karen Dagostin
Good Italian Beef
RB
Rbh hbr
Decent food
RO
Robert Waterman
Very good
AU
Austin Youngwolf
Good food