Popeyes Louisiana Kitchen
| Address: | 2350 Ogden Ave, Lisle, IL 60532, USA |
| Phone: | +1 630-527-7122 |
| Site: | locations.popeyes.com |
| Rating: | 3.6 |
Location
Photos 59
Reviews 34
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Sameer M
I went here and ordered a Leg, Thigh, and Wing at the drive-thru. I was asked whether Id like white/dark meat. I said "white". When I got my order my 6th sense told me to stop in the parking lot and double check whats in the box. Sure enough my order was wrong. In the box was a thigh and two wings. I went back inside and ask politely "didnt I order a leg, thigh, and wing", the lady told me that legs were not available in white meat. Looks like she went ahead and gave me two wings without asking if that was ok. These people are incompetent and non-native English speaking, making their communication skills on par with a smart Golden Retriever. There was a white lady there who spoke English natively but wasnt taking order on the drive-thru, WHY???? Why put the worst people on the drive-thru? "Sir, legs are not available in white meat, would you like me to substitute a wing for you? Or would you prefer to get your leg in dark meat?" Is it so hard to say the above? Yes it is if you are poorly trained, dont care about your job, and are a bad communicator because you dont speak the English language Natively This is not the first time they got my order wrong. Why does it happen you ask? Because they hire people who dont speak English as a first language. There used to be a time in this country when the minimum wage jobs were held by young kids (teenagers) who didnt have the skills to be paid more but wanted their first job. Today these jobs are held by people as a career. That is also part of the problem. And yes this is related to my chicken order being wrong :) I would not recommend this place to anyone. This will be my last time going there as well. How was the situation handled? I forgot to mention above, well basically she told me that what I wanted wasnt available in white meat then walked away, I just stood there, no one cared about my issue or trying to make the situation right.I stood there staring the menu and the other lady addressed me and I asked her how much a leg was. I ordered it and paid for it. Again, this will be my last time going there and Ill be calling the company to complain. This is not the way to handle an order, you ALWAYS let the customer know if you cant fill their order the way they want ALWAYS! Pathetic excuse for an employee and human being, in Japan when they dishonor themselves like this...well you know... Just makes me so mad. Again, I will never go here again, Ive been going there occasionally for 10yrs, but in the last 2yrs this same lady got my order wrong twice. DO NOT GO HERE.
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jason kolodzinski
We constantly cater here at least once a month. The store manager whom is female (dont know her name) is probably the rudest person Ive ever dealt with. Shes condescending and does not appreciate local businesses that patronize them. Do not call on a Saturday!!! Shell realize one day you cannot talk to people like this.
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Nicholas Richko
They mess up your order almost every time, and when you call to try to get it corrected the manager (she never told me her name) is the most rude person in the world. Acts as if you are trying to ROB her at gun point... GET THE FOOD RIGHT IN THE FIRST PLACE AND THIS WILL NOT HAPPEND!!!!!!!
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robert jackson
I caught manager picking what appeared to be fuzz or fine plastic fibers out of my food that was ordered.When I made a comment about it. She replied it came from a cleaning utensil. It was obvious she wasnt gonna throw it out. So I pointed out, that she missed some. I demanded a refund.
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Irving Ruiz
I really enjoy Popeyes chicken, prefer it over KFC. They catered for a group of about 50 people and everything was delicious, sometimes it can be a hit or miss but it was a hit. They were super helpful and nice one the phone and when we got there for the food.
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Red Wine Concubine
This Popeyes is by far the worse. I always order spicy and never get what I ask for. Even if you can see the spice you sure cant taste it. They are very slow and just dont seem to take pride in what they do.
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Carl Thoemmes
This local Popeyes is quite good. They have low turnover on staff - I frequently am recognized by the people working here. They take great care to quickly and accurately prepare orders with a smile.
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C G
The staff are friendly and always willing to please. The chicken here is way better than the competitors. The drive-thru is a little narrow and cramped, though.
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Ken A.
Better than KFC, chicken is always crispy and tasty. True southern style. Get the Cajun rice, you wont regret it.
DA
Daniel Schless
Quality of offerings is inconsistent. Chicken is very good but some sides like Jambalaya bowl are dried out.
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Shark I
The cashier was extremely curteous, ghe place was nice and clean, and the food came quickly!
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Dominique Stoxstell
They always move quickly and they have never gotten my order wrong or given me bad food.
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Charlie Page
If you have a large order it is worth waiting for the fresh from the fryer experience.
MI
Michael Wilhoyt
Food was fresh and fast, establishment was clean and the staff friendly.
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Jeffrey Murphy
Drive up pavement needs to be repave. Cleanse need some improvement.
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Taylor Wu
Popeyes chicken, Tuesday specials $3.99 for 2 pieces, side, biscuit.
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Steven Olson
Clean, fast, cheap and the food is good. What else can you ask for.
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David Monroe
Should not be called Fast Food Nothing fast about it
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Dan Steigerwald
Typical Popeyes chain. Delicious fried chicken.
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John Hackett
Food is always fresh and pretty quick.
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Rafael Goitia
food was delicious, value for money
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dracon lonewolf
Good tasting food for a far price.
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Mike Lorenzo
Perfect order. Friendly staff.
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Zvonimir Kaludjerovic
Jambalaya and more jambalaya
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Erica Jones
Good food and clean place
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Tim Bornhoff
Damn good chicken!!
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Linda Chanthathep
Orders all Wrong
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Tim Roderick
Food was good.
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Suavaa Colar
Great service
PA
Patrick Limon
Just excellent
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Abby Willis
Great food.
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Rosanna Ochoa
Great food
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Sebastian Neagu
Pretty bad
RO
Robert Flynn
Good food
