Address: | 2745 W Hartigan Rd, Fox Lake, IL 60020, USA |
Phone: | +1 847-973-2592 |
Site: | starbucks.com |
Rating: | 4.2 |
Working: | 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–10PM 4:30AM–9:30PM 5:30AM–9:30PM |
MI
Miya Graham
While we were ordering our coffee in the drive thru, the woman taking our order snapped at us for not stating what size and said "I need to know what size you want". When we began to order our next drink, we were not given the opportunity to state our drink size before the woman got loud and said "what size?". When we finished our order, she stated our amount and nothing else. There was no curious "what size?" or "did you want those to be grande as well?" when she interrupted our second drink. I am not from this area and very disappointed in how we were treated at this Starbucks. I have read other reviews of great, friendly service but that is not what we experienced. The two stars is because the drinks were made to order and made well. We were pleased with our drinks, but the service will keep us from ever returning.
BR
Bryant Magis
Since this location is closest to the house it is my preferred location. The staff knows my orders and when I do drive thru they usually anticipate what I want before I do. Yeah the drive up business is a pain to wait in line for. But the crew here is fast and always friendly. Worth the sacrifice of waiting in the drive thru. Besides if u really need to save time pre-order on the app, and you are in and out in 30 seconds. But God for-bid any one wants get out of their vechile.
JA
James Leonard
Good for a while, but I think they are closing this one. Last 3 times we drove by, around 6 or 7 pm, all the chairs were upside down on the tables and they were mopping. We went in once and stood by the door while someone was mopping right in front of us. We waited for over 5 minutes and nobody told us to come in oreven acknowledged us, so we left. Too bad, they were nice people in 2014.
KA
Kayla Shulka
Worst Starbucks I have ever been to. I only order one thing from the menu. So the drink I get I know exactly what it costs and how it should come. I always get charged $2 more than any other Starbucks and they dump half my drink down the drain and give me the wrong size drink after I pay extra to get the bigger beverage and over paid on that as well. Do not recommend.
AV
Ava Blah
Hi! I was calling because I knew that they didnt have the unicorn frappachino anymore so I was asking if any other location had it still and she just hung up.. very upset I refuse to come to a Starbucks that doesnt answer there customers... very concerned about the bad service usually all is well
AN
Andrew Wright
The staff here is so friendly and always makes it a great experience. I go almost everyday and never have any problems with my coffee. Line usually moves quickly.
A
A Private User
Horrible service!!! very rude, I will never return and i will tell everyone i know as i am very active in the community. I will drive to next town from now on......
JU
jules malya
Beverages taste great, most of the time. Excellent service. Ive experienced problems early in the morning (between 5:30 - 6:00) & late in the evening (after 8:00).
MA
Marlo Hanamoto
These Baristas are top notch! They come to work with a smile on their face and an attitude that cant be beat...... always a very pleasant experience
MA
Mama Michalski
I drive a few minutes out of my way to go to this Starbucks rather than the one in Round Lake Beach because they always make my drink the right way.
WI
William Heinrich
Visited twice. They seem a little slow in process the first time. Got another customers order wrong but they made good on it.
D
D Grandon
Service can be a bit slow at times, but at least they get your order right, unlike the McHenry location.
VA
Valerie Diedrich
The drive-thru was very busy this morning and they still got us through fast
JE
Jenna Grousnick
Always quick service and delicious drinks, makes ones off the menu as well.
KU
Kurt Johansen
As Starbucks goes, this one is par for the course. Peppermint Mocha Latte.
CL
clinton dill
they didnt call our order so we was waiting for our drinks for 18 minutes.
MA
Mary Isaac
Muy buen servicio
KE
Kevin Krueger
Everyone who works there in the morning is very nice and fast.
NI
Nikki Sherman
Fast drive thru and very accurate on the orders I have placed.
TI
Tim Bryant
Excellent service & super friendly! I visit here quite often.
DR
Dr. GonZo
Always busy. Baristas are average, misspellings arent funny.
CL
Cliff Galitz
Really slow service. Slowest Starbucks Ive ever visited.
LU
Luz Maria Almaguer Martinez
Me gusto
A
A Private User
The staff is awesome. They know our order by heart.
VE
Venetia Jones
Its Starbucks and they have yummy coffee drinks.
IV
Ivan Dzanev
The best place for double espresso and more.
MA
Marc Anders
Great Service, easy access off of Rt 12.
DO
Donna Swanson
This is one of my favorite Starbucks!!
RO
Robert Kibble
How can you not love Starbucks Coffee?
KI
Kimberly Giet Santana
Wireless chargers, outdoor seating
AP
April
Great drinks but slow service.
DA
Daniel Hawkins
Friendly service. Good drink.
RO
Robert Johnson
Quite busy, but friendly
RI
Richard Arms
Drinks are inconsistent
JI
Jim Roberts
Good friendly service.
MA
Marcos Cruz
The best coffee place
DA
Daniel J. Gandor
Nice cozy Starbucks.
JE
Jennifer Hodson
The usual suspects
PE
Peter Riniker
Fast service
S
S M
Very good
JE
Jennifer Walker
Yum