Starbucks
| Address: | 750 S Randall Rd, Algonquin, IL 60102, USA |
| Phone: | +1 847-458-5340 |
| Site: | starbucks.com |
| Rating: | 2.8 |
Location
Photos 4
Reviews 8
JA
Jaime Sterne
Horrible horrible staff!!!!! I came into this location because the drive thu line had atleast 10 cars. Little did know it was going to be a big mistake. Ordering the drink was normal (ice Carmel latte). I guess starbucks is doing 1/2 off frapps for a timeframe ( I was I unaware ) This is still not an excuse for my horrible service. I waited for 25 minutes to get my drink! 25!!!!!!!! 10 people behind me got their "frapps" all before I did. I asked about my drink three times with a man named Mic. When I first asked, He first said my drink was in the line up. The second time I asked he said it was going to be up in a few minutes.... more and more frapps came out. While I was waiting, he wasnt even calling everyones drinks out there was a total of 5-8 people waiting at a time and he would just place the drinks out for people to come up and read if it was theirs. I even called out a few drinks for them. It took for three times for me to ask to get my drink. They had 2 people working the window, two making frapps, one one the regular bar (mic) and 1 at the counter inside. 6 people working and it took me all that for a damn drink. This staff was rude, didnt do their job well and needs new training. I have worked in a coffee shop for 1 year, I know how to make frapps, have a like out the door so I understand a drink can get lost but I shouldnt have to ask 3 times.
CA
Cait E
Horrible service purposely now avoid this place, so I dont have to deal with it. I understand the location is understaffed; however no excuse to serve every customer that came behind me (all 6 plus the dive thru). Went to order two drinks and two sandwiches. The drinks came a few minutes after the orders in front of me were placed. However, my sandwiches took 30 minutes! I wouldnt have been nearly as upset if they hadnt filled all the orders who came in behind me all 6 of them. Will now avoid this location.
AA
Aaron Preston
Tastes great they have quick service only inside though annd staff doesnt really talk that much but this one lady new us very well because of how frequently we went there and new out order by heart, love her and Starbucks❤❤
SA
Samantha DeLoera
Glen was so super rude today.
MI
Michael Becerra
Great service here
RY
Ryan Tiltz
not so quiet
DA
Daniele Adamo
Cozy
AN
anthony greco
Mm
